At a Glance
- Tasks: Make outbound calls to reconnect with customers and identify home improvement opportunities.
- Company: Join a dynamic National Contact Centre with a focus on customer service.
- Benefits: Earn up to £9,000 in bonuses, enjoy hybrid working, and 31 days holiday.
- Other info: Enjoy structured training, mentorship, and paid time off for volunteering.
- Why this job: Be part of a team that helps customers improve their homes while earning great rewards.
- Qualifications: Experience in sales or customer service is a plus, but passion is key!
The predicted salary is between 9000 - 9000 £ per year.
Job Description Join Our National Contact Centre as a Lead Generation Agent – Hybrid Role Are you a confident communicator with a passion for helping customers improve their homes?
Do you thrive in a fast-paced, target-driven environment?
If so, we want to hear from you!We're looking for Outbound Call Centre Agents to join our National Contact Centre Team.
Scroll down for a complete overview of what this job will require Are you the right candidate for this opportunity This is a hybrid role, offering flexibility to work both from home and our modern office.
About the Role As a Lead Generation Specialist, you'll be making proactive outbound calls to our existing customer base—people who have previously purchased from us.
Your mission?
To reconnect, build rapport, and identify new opportunities for home improvement solutions.
What You'll Be Doing Making outbound calls to warm leads (existing customers)Building relationships and identifying customer needs Promoting our range of home improvement products and services Generating qualified leads for our sales team Meeting and exceeding performance targets What We're Looking For Previous experience in call centre, sales or lead generation (preferred but not essential)People from estate agency, retail or hospitality roles tend to do well Excellent communication and interpersonal skills Motivated, target-driven, and resilient Comfortable working with CRM systems A passion for customer service and home improvement What's in It for You Basic salary plus on target commission – earn up to £9,000 annually in bonuses Hybrid working model – enjoy the best of both worlds Structured on-the-job training and mentorship31 days holiday, increasing with service, plus an additional paid day for your birthday!Paid time off annually to volunteer Comprehensive health
Lead Generation Agent in York employer: Anglian Home Improvements
Anglian Home Improvements is an exceptional employer, offering a dynamic work culture in Norwich that prioritises safety and operational excellence. Employees benefit from additional holiday days, a comprehensive health plan, and ample opportunities for professional growth, making it a rewarding place to advance your career in manufacturing leadership.
