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For Companies At a Glance
- Tasks: Lead installation teams and ensure top-notch service delivery for home improvement projects.
- Company: Join Anglian, a leading home improvement company focused on quality and customer satisfaction.
- Benefits: Enjoy competitive salary, generous holiday, health perks, and employee discounts.
- Why this job: Make a real impact in a dynamic environment while enhancing your leadership skills.
- Qualifications: Experience in home improvement or construction, strong leadership, and excellent communication skills.
- Other info: Opportunities for career growth and a commitment to equality and inclusion.
The predicted salary is between 42000 - 60000 £ per year.
About Us
At Anglian we are a leading home improvement company committed to providing high-quality Windows, Doors, Conservatories and Roof line products and exceptional customer service. Our success is built on innovation, dedication, and a customer-first approach. Join us to make a real impact in an exciting business.
The Role
We are seeking a Senior Installation Manager to join our team. You will lead our installation teams and ensure excellent service delivery to our valued customers. As a Senior Installation Manager, you will play a crucial role in overseeing the installation process for our range of home improvement products. You will be responsible for managing installation teams, coordinating schedules, ensuring quality standards are met, and providing exceptional customer service throughout the installation process.
Key Responsibilities
- Monitor installation teams to ensure timely and quality installations.
- Coordinate installation schedules and allocate resources efficiently.
- Conduct on-site inspections to ensure installations meet company standards and customer expectations.
- Allow installation teams to enhance their skills and performance.
- Collaborate with sales, customer service, and other departments to ensure seamless project execution.
- Handle customer inquiries, issues, and complaints in a professional and timely manner.
- Monitor and report on installation metrics, performance, and KPIs.
What We're Looking For
- Previous experience in a similar role within the home improvement or construction industry.
- Strong leadership and team management skills.
- Excellent communication, problem-solving, and customer service abilities.
- Knowledge of installation processes and best practices.
- Ability to work in a fast-paced environment and manage multiple projects simultaneously.
- Valid driver's license and ability to travel as needed.
Why Join Us?
- Competitive salary
- Car Allowance or Company car
- Pension – with up to 4 x salary & income protection, with the option to potentially save on tax and National Insurance via our salary sacrifice arrangement
- 31 days holiday (including Bank Holidays and increasing to 33 days with service within 2 years).
- An additional paid day for your birthday
- Paid time off annually to volunteer
- Comprehensive health & well-being benefits including access to in-house occupational health & well-being resources, discounted gym memberships, employee assistance programme, & mental health resources.
- Heavily discounted employee purchase scheme on all Company products
- Group perks & discounts on most major high street retailers including food shopping, days out, cinema, theatre, dining, mobile phones
- Salary sacrifice benefits – enjoy perks such as pension, cycle to work, electric car purchase, and additional annual leave, while potentially reducing your tax and NI contributions
- Access to extensive financial well-being resources including flexible pay and competitive savings & borrowing products
Take the next step in your career by applying today!
Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company's value of Succeed Together we are committed to Equality, Diversity and Inclusion. We recruit the best person for the job regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.
Senior Installation Manager in Stockport employer: Anglian Home Improvements
Contact Detail:
Anglian Home Improvements Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Installation Manager in Stockport
✨Tip Number 1
Network like a pro! Reach out to your connections in the home improvement or construction industry. Let them know you're on the lookout for a Senior Installation Manager role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by brushing up on your leadership and team management skills. Think of examples from your past experiences where you’ve successfully led a team or resolved customer issues. This will show that you’re ready to take charge at Anglian!
✨Tip Number 3
Don’t forget to research Anglian! Familiarise yourself with their products and customer service approach. This knowledge will help you stand out during interviews and demonstrate your genuine interest in joining their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about wanting to be part of the Anglian family. So, what are you waiting for? Get that application in!
We think you need these skills to ace Senior Installation Manager in Stockport
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Installation Manager role. Highlight your experience in the home improvement or construction industry, and showcase your leadership skills. We want to see how you can make a real impact!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for us. Mention specific examples of how you've led teams and delivered exceptional customer service in previous roles.
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention your problem-solving abilities. We love candidates who can handle customer inquiries and complaints professionally. Share a story that demonstrates how you tackled a challenge in the past!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep track of it. Plus, you’ll get to see all the perks we offer when you join our team!
How to prepare for a job interview at Anglian Home Improvements
✨Know Your Stuff
Make sure you brush up on your knowledge of installation processes and best practices in the home improvement industry. Familiarise yourself with Anglian's products and services, as well as their commitment to customer service. This will show that you're genuinely interested and prepared.
✨Showcase Your Leadership Skills
As a Senior Installation Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully managed teams, resolved conflicts, or improved performance. This will help you stand out as a candidate who can lead effectively.
✨Communicate Clearly
Excellent communication is key in this role. Practice articulating your thoughts clearly and concisely. Be ready to discuss how you've handled customer inquiries or complaints in the past, showcasing your problem-solving skills and customer-first approach.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your ability to handle real-life situations. Think about challenges you've faced in previous roles and how you overcame them. This will help you demonstrate your critical thinking and adaptability in a fast-paced environment.
