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For Companies At a Glance
- Tasks: Lead installation teams and ensure top-notch service delivery for home improvement projects.
- Company: Join Anglian, a leading home improvement company focused on innovation and customer satisfaction.
- Benefits: Enjoy competitive salary, generous holidays, health perks, and discounts on products and services.
- Why this job: Make a real impact in a fast-paced industry while developing your career with a supportive team.
- Qualifications: Experience in home improvement or construction, strong leadership, and excellent communication skills required.
- Other info: Opportunity for continuous learning and volunteering time off included.
The predicted salary is between 43200 - 72000 £ per year.
At Anglian we’re a leading home improvement company committed to providing high-quality products and exceptional service. Our success is built on innovation, dedication, and a customer-first approach. Join us to make a real impact in an exciting and fast-paced industry.
The Role
We are seeking a Senior Installation Manager to lead our installation teams and ensure excellent service delivery to our valued customers.
As a Senior Installation Manager, you will play a crucial role in overseeing the installation process for our range of home improvement products. You will be responsible for managing installation teams, coordinating schedules, ensuring quality standards are met, and providing exceptional customer service throughout the installation process.
Key Responsibilities
• Monitor installation teams to ensure timely and quality installations.
• Coordinate installation schedules and allocate resources efficiently.
• Conduct on-site inspections to ensure installations meet company standards and customer expectations.
• Allow installation teams to enhance their skills and performance.
• Collaborate with sales, customer service, and other departments to ensure seamless project execution.
• Handle customer inquiries, issues, and complaints in a professional and timely manner.
• Monitor and report on installation metrics, performance, and KPIs.
What We’re Looking For
• Previous experience in a similar role within the home improvement or construction industry.
• Strong leadership and team management skills.
• Excellent communication, problem-solving, and customer service abilities.
• Knowledge of installation processes and best practices.
• Ability to work in a fast-paced environment and manage multiple projects simultaneously.
• Valid driver\’s license and ability to travel as needed.
Why Join Us?
• Competitive Salary
• Pension
• 31 days holiday, increasing with service, plus have your birthday off
• Generous Car Allowance
• Paid time off annually to volunteer
• Comprehensive health & well-being benefits including cycle to work scheme, heavily discounted gym memberships and free access to mental health first aiders
• Heavily discounted group discount scheme on all products
• Group Perks and freebies on days out, cinema, theatre, eating in and out, mobiles phones, food shopping and most major high street retailers
• Opportunity to work with a forward-thinking and supportive team.
• Career development and continuous learning opportunities.
Take the next step in your career by applying today!
Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Companyâ€s value of “Succeed Together†we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job†regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.
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Senior Installation Manager employer: Anglian Home Improvements
Contact Detail:
Anglian Home Improvements Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Installation Manager
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in the home improvement and construction industry. This knowledge will not only help you stand out during interviews but also demonstrate your commitment to staying current in a fast-paced environment.
✨Tip Number 2
Network with professionals in the home improvement sector, especially those who have experience in installation management. Attend industry events or join relevant online forums to connect with potential colleagues and learn about job opportunities.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed installation teams in the past. Highlight your leadership skills and ability to resolve conflicts, as these are crucial for the Senior Installation Manager role.
✨Tip Number 4
Research Anglian's values and customer service approach. Be ready to explain how your personal values align with theirs and how you can contribute to their mission of providing exceptional service and quality products.
We think you need these skills to ace Senior Installation Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Senior Installation Manager position. Tailor your application to highlight relevant experience in managing installation teams and ensuring quality service delivery.
Craft a Strong CV: Your CV should clearly showcase your previous experience in the home improvement or construction industry. Emphasise your leadership skills, project management abilities, and any specific achievements that demonstrate your capability to excel in this role.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Highlight how your skills align with their customer-first approach and mention specific examples of how you've successfully managed installation processes in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Senior Installation Manager.
How to prepare for a job interview at Anglian Home Improvements
✨Showcase Your Leadership Skills
As a Senior Installation Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led teams, resolved conflicts, or improved team performance.
✨Understand the Installation Process
Familiarise yourself with the installation processes and best practices relevant to home improvement. Be ready to discuss how you would ensure quality standards are met during installations and how you can enhance team skills.
✨Prepare for Customer Service Scenarios
Since customer service is key in this role, think of situations where you've handled customer inquiries or complaints effectively. Be prepared to share these examples and explain your approach to maintaining high customer satisfaction.
✨Demonstrate Your Problem-Solving Skills
In a fast-paced environment, challenges will arise. Think of specific instances where you've successfully navigated obstacles in project management or installation processes, and be ready to discuss your problem-solving strategies.
