At a Glance
- Tasks: Lead and organise installation teams, ensuring top-notch customer service and quality standards.
- Company: Join Anglian, a leading home improvement company focused on innovation and customer satisfaction.
- Benefits: Enjoy competitive salary, 31 days holiday, health benefits, and employee discounts.
- Other info: Be part of a diverse team committed to equality and inclusion.
- Why this job: Make a real impact in a dynamic role with opportunities for personal and professional growth.
- Qualifications: Experience in home improvement or construction, strong organisational skills, and a valid driver's licence.
The predicted salary is between 30000 - 40000 £ per year.
About Us
At Anglian we are a leading home improvement company committed to providing high-quality Windows, Doors, Conservatories and Roof line products and exceptional customer service. Our success is built on innovation, dedication, and a customer-first approach. Join us to make a real impact in an exciting business.
The Role
We are currently seeking a Field Manager to join our team. You will be at the heart of our daily operations, field based, leading and organising our self-employed Installation teams, inspecting works completed. At all times providing first class service to our customers to ensure that installations are completed within agreed timescales and to Anglian's quality standards.
Key Responsibilities
- Deliver an exceptional customer experience, adhering to Anglian standards.
- Monitor 6-7 installation teams to ensure timely and quality installations.
- Provide support to installation teams to develop their skills and performance.
- Handle customer installation queries or issues in a professional and timely manner thus enabling prompt account settlement upon completion of the job.
- Ensure that installations are completed in line with H&S standards.
What We're Looking For
- Knowledge of installation processes and best practices.
- Good On-Site presence; interpersonal skills, comfortable talking to customers.
- Previous experience in a similar role within the home improvement or construction industry.
- Strong organisational abilities with a keen attention to detail.
- Valid driver's licence to travel as required within the region.
Why Join Us?
- Competitive salary
- Pension
- Company Car
- 31 days holiday (including Bank Holidays and increasing to 33 days with service within 2 years).
- An additional paid day for your birthday
- Paid time off annually to volunteer
- Comprehensive health & well-being benefits including access to in-house occupational health & well-being resources, discounted gym memberships, employee assistance programme, & mental health resources.
- Heavily discounted employee purchase scheme on all Company products
- Group perks & discounts on most major high street retailers including food shopping, days out, cinema, theatre, dining, mobile phones
- Salary sacrifice benefits – enjoy perks such as pension, cycle to work, electric car purchase, and additional annual leave, while potentially reducing your tax and NI contributions
- Access to extensive financial well-being resources including flexible pay and competitive savings & borrowing products
- Employee recognition schemes
Take the next step in your career by applying today!
Important Information About Right to Work
We're delighted that you're considering joining our team. For this role, applications will only be accepted from individuals who already have the right to work in the UK, or who can independently secure this right. This position does not meet the Home Office requirements for employer visa sponsorship. If you're unsure about your eligibility, you can find helpful information on the UK government website. Thank you for your understanding.
Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of Succeed Together we are committed to Equality, Diversity and Inclusion. We recruit the best person for the job regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.
Field Manager in Salisbury employer: Anglian Home Improvements
At Anglian, we pride ourselves on being a leading home improvement company that values innovation and a customer-first approach. As a Field Manager, you will enjoy a supportive work culture that prioritises employee well-being, offering competitive salaries, generous holiday allowances, and extensive health benefits. With opportunities for personal growth and development, along with unique perks like paid volunteer time and discounts on our products, Anglian is an excellent employer for those looking to make a meaningful impact in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Field Manager in Salisbury
✨Tip Number 1
Network like a pro! Reach out to your connections in the home improvement or construction industry. You never know who might have a lead on a Field Manager position or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to installation processes and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your organisational skills! During interviews, share specific examples of how you've successfully managed teams or projects in the past. This will demonstrate your ability to lead installation teams effectively.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team at Anglian.
We think you need these skills to ace Field Manager in Salisbury
Some tips for your application 🫡
Show Your Experience:Make sure to highlight your previous experience in the home improvement or construction industry. We want to see how your background aligns with the role of Field Manager, so don’t hold back on those relevant details!
Tailor Your Application:Take a moment to tailor your application specifically for this role. Use keywords from the job description, like 'customer experience' and 'installation teams', to show us you understand what we’re looking for.
Be Professional Yet Personable:Remember, you’ll be interacting with customers and installation teams. Let your personality shine through in your application while maintaining a professional tone. We love candidates who can connect with people!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Anglian Home Improvements
✨Know Your Stuff
Make sure you brush up on installation processes and best practices relevant to the home improvement industry. Being able to discuss these confidently will show that you’re not just a good fit for the role, but that you genuinely understand what it takes to lead installation teams effectively.
✨Show Off Your People Skills
As a Field Manager, you'll be interacting with both installation teams and customers. Prepare examples of how you've successfully handled customer queries or resolved issues in the past. This will demonstrate your interpersonal skills and ability to maintain a first-class service.
✨Be Organised
With 6-7 installation teams to monitor, organisation is key. Bring along a plan or strategy that outlines how you would manage multiple teams and ensure timely installations. This will highlight your strong organisational abilities and attention to detail.
✨Safety First
Familiarise yourself with health and safety standards relevant to the construction industry. Be ready to discuss how you would ensure that all installations comply with these standards. This shows that you take safety seriously and are committed to maintaining a safe working environment.
