Sales Support Advisors

Sales Support Advisors

Norwich Full-Time 24000 - 36000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage with potential customers and follow up on sales appointments.
  • Company: Join Anglian Home Improvements, a leader in home improvement solutions.
  • Benefits: Enjoy flexible part-time hours and a supportive team environment.
  • Why this job: Perfect for those who love connecting with people and making a difference.
  • Qualifications: No prior experience needed; just bring your enthusiasm and communication skills.
  • Other info: Work in a vibrant Norwich office with opportunities for growth.

The predicted salary is between 24000 - 36000 Β£ per year.

At Anglian Home Improvements we are looking for Part Time Sales Support Advisors to support our Sales Support Contact Centre based in Norwich. The role is responsible for calling all prospective customers to follow up on our sales appointments and sits uniquely between having customer service skills and sales skills equally.

The purpose of the Call Centre role is to engage with the prospective cus…

Sales Support Advisors employer: Anglian Home Improvements

Anglian Home Improvements is an exceptional employer that values its employees by fostering a supportive and dynamic work culture in Norwich. With a focus on personal development, we offer comprehensive training and growth opportunities for our Sales Support Advisors, ensuring that you can thrive in your role while contributing to our mission of delivering outstanding customer service. Join us and be part of a team that celebrates success and encourages collaboration in a vibrant environment.
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Contact Detail:

Anglian Home Improvements Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Sales Support Advisors

✨Tip Number 1

Familiarise yourself with Anglian Home Improvements' products and services. Understanding what you’re selling will not only boost your confidence but also help you engage more effectively with prospective customers.

✨Tip Number 2

Practice your communication skills, especially in a sales context. Role-playing scenarios with friends or family can help you refine your approach to handling customer queries and objections.

✨Tip Number 3

Research common sales techniques and customer service strategies. Being knowledgeable about these can give you an edge during interviews and demonstrate your commitment to the role.

✨Tip Number 4

Network with current or former employees of Anglian Home Improvements. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.

We think you need these skills to ace Sales Support Advisors

Customer Service Skills
Sales Skills
Excellent Communication Skills
Active Listening
Persuasion Skills
Problem-Solving Skills
Time Management
Attention to Detail
CRM Software Proficiency
Teamwork
Adaptability
Conflict Resolution
Empathy
Data Entry Skills

Some tips for your application 🫑

Understand the Role: Read the job description carefully to understand the responsibilities of a Sales Support Advisor. Highlight the skills required, such as customer service and sales abilities, and think about how your experience aligns with these.

Tailor Your CV: Customise your CV to reflect relevant experience in customer service and sales. Use specific examples that demonstrate your ability to engage with customers and support sales processes effectively.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you are interested in working at Anglian Home Improvements and how your skills make you a great fit for the Sales Support team.

Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that your contact information is correct. A polished application reflects your attention to detail.

How to prepare for a job interview at Anglian Home Improvements

✨Showcase Your Customer Service Skills

Since the role requires a balance of customer service and sales skills, be prepared to discuss your previous experiences in customer service. Highlight specific examples where you successfully resolved issues or enhanced customer satisfaction.

✨Demonstrate Sales Acumen

Prepare to talk about your sales experience and techniques. Think of instances where you effectively persuaded a customer or closed a deal. This will show that you understand the sales process and can contribute to the team's success.

✨Research Anglian Home Improvements

Familiarise yourself with Anglian Home Improvements' products and services. Understanding their offerings will help you answer questions more confidently and demonstrate your genuine interest in the company.

✨Practice Active Listening

During the interview, practice active listening by engaging with the interviewer’s questions and responding thoughtfully. This skill is crucial for a Sales Support Advisor, as it shows you can effectively communicate and understand customer needs.

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