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- Tasks: Coordinate installations and deliver exceptional customer service to ensure smooth operations.
- Company: Join Anglian Home Improvements, a leader in home improvement solutions.
- Benefits: Enjoy competitive salary, 31 days holiday, and comprehensive health benefits.
- Why this job: Be the key contact for customers and make a real impact in their home improvement journey.
- Qualifications: Strong communication skills and proficiency in Microsoft Office; CRM experience is a plus.
- Other info: Join a diverse team with great career growth and employee perks!
The predicted salary is between 28800 - 43200 £ per year.
We are currently seeking an Installation Coordinator to join our thriving team at Anglian Home Improvements, a leading provider of home improvement solutions. As an Installation Coordinator, you'll be at the heart of our operations, ensuring seamless coordination and outstanding customer service. We're looking for a detail-oriented and customer-focused individual to support our team in ensuring the smooth running of our local depot. From coordinating installation teams to resolving operational issues, you will play a vital role in maintaining our high standards, and ensuring each customer has a positive experience.
Key Responsibilities:
- You will be the main contact point for our customers, delivering exceptional customer service by promptly assisting with any queries or concerns.
- Coordinate installation teams, trades, and customers to ensure smooth project execution.
- Monitor and track appointment schedules and installation plans to ensure deadlines are met.
- Maintain accurate records project details related to installations.
- Resolve operational issues efficiently to minimise disruptions.
- Process purchase orders and reconcile invoices.
Key Skills:
- Excellent communication and interpersonal skills.
- Strong organisational abilities with a keen attention to detail.
- Ability to manage multiple tasks and prioritise effectively.
- Proficiency in Microsoft Office suite (Word, Excel, Outlook).
- Familiarity with customer relationship management (CRM) software is advantageous.
Benefit Package:
- Competitive salary
- Pension
- 31 days holiday (including Bank Holidays and increasing to 33 days with service within 2 years).
- An additional paid day for your birthday
- Paid time off annually to volunteer
- Comprehensive health & well-being benefits including access to in-house occupational health & well-being resources, discounted gym memberships, employee assistance programme, & mental health resources.
- Heavily discounted employee purchase scheme on all Company products
- Group perks & discounts on most major high street retailers including food shopping, days out, cinema, theatre, dining, mobile phones
- Salary sacrifice benefits – enjoy perks such as pension, cycle to work, electric car purchase, and additional annual leave, while potentially reducing your tax and NI contributions
- Access to extensive financial well-being resources including flexible pay and competitive savings & borrowing products
- Employee recognition schemes
Ready to make a difference in the home improvement industry? Join us and be a part of transforming homes and improving lives. We're excited to welcome dedicated individuals to our team!
Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company's value of Succeed Together we are committed to Equality, Diversity and Inclusion. We recruit the best person for the job regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.
Installation Coordinator in Plymouth employer: Anglian Home Improvements
Contact Detail:
Anglian Home Improvements Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Installation Coordinator in Plymouth
✨Tip Number 1
Get to know the company inside out! Research Anglian Home Improvements, their values, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to installation coordination. Think about how your skills match the job description and be ready to share examples of your past experiences.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Installation Coordinator in Plymouth
Some tips for your application 🫡
Show Off Your Customer Service Skills: As an Installation Coordinator, you'll be the main point of contact for our customers. Make sure to highlight any previous experience you have in customer service and how you've gone above and beyond to help clients. We want to see your passion for delivering exceptional service!
Be Detail-Oriented: This role requires a keen eye for detail, so don’t shy away from showcasing your organisational skills. Mention specific examples where your attention to detail made a difference in your previous roles. We love candidates who can keep things running smoothly!
Demonstrate Your Coordination Skills: You'll be coordinating installation teams and schedules, so it's crucial to illustrate your ability to manage multiple tasks effectively. Share experiences where you successfully juggled various responsibilities and kept everything on track. We’re all about teamwork here!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll get to see all the details about the role and our company culture. Plus, we love seeing applications come through our own channels!
How to prepare for a job interview at Anglian Home Improvements
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Installation Coordinator. Familiarise yourself with the key tasks like coordinating installation teams and resolving operational issues. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
As the main contact point for customers, it's crucial to highlight your customer service experience. Prepare examples of how you've handled queries or resolved issues in the past. This will illustrate your ability to maintain high standards and ensure a positive customer experience.
✨Demonstrate Organisational Prowess
Being detail-oriented and organised is key for this position. Bring up specific instances where you've successfully managed multiple tasks or projects. Discuss how you prioritised effectively to meet deadlines, as this will resonate well with what they’re looking for.
✨Familiarise Yourself with Relevant Tools
Since proficiency in Microsoft Office and CRM software is advantageous, brush up on these tools before your interview. If you have experience with any specific software, be ready to discuss it. This shows that you’re prepared and can hit the ground running.