At a Glance
- Tasks: Resolve technical and financial issues to ensure smooth job progression.
- Company: Join a forward-thinking company that values teamwork and inclusivity.
- Benefits: Competitive salary, 31 days holiday, health perks, and discounts on products.
- Why this job: Be the key contact for customers and make a real impact in a dynamic role.
- Qualifications: Strong communication skills and business acumen; experience in relevant industries is a plus.
- Other info: Opportunities for career development and continuous learning await you!
The predicted salary is between 28800 - 48000 £ per year.
We are looking for a proactive and customer-focused Business Acceptance Manager to join our team. This role is pivotal in ensuring that jobs sold and surveyed can proceed smoothly by resolving technical, financial, or specification issues that arise after the initial survey. You will act as the key point of contact for both internal teams and customers, providing clear communication and effective solutions.
What You'll Do
- Review and resolve sales queries where intervention is required to make jobs proceedable.
- Liaise with customers via phone and email to discuss contract changes and agree on solutions.
- Generate and track Variation of Contract (VOC) documents, ensuring pricing aligns with company policies.
- Resolve finance-related issues, including changes to agreements or lapsed deals.
- Work collaboratively with stakeholders to improve processes and efficiencies.
- Identify opportunities for continuous improvement in cost, quality, and service.
What We're Looking For
- Strong business and commercial acumen.
- Excellent communication skills with the ability to engage confidently with customers and stakeholders.
- Good product and operational knowledge (manufacturing, construction, or home improvement industry experience desirable).
- Proficiency in Microsoft Office applications.
- Results-driven and solution-oriented mindset.
Why Join Us?
- Competitive salary.
- 31 days holiday, increasing with service, plus an additional paid day for your birthday!
- Paid time off annually to volunteer.
- Comprehensive health & well-being benefits including, heavily discounted gym memberships, employee assistance programme and free access to mental health first aiders.
- Heavily discounted employee purchase scheme on all products.
- Group Perks and freebies on days out, cinema, theatre, eating in and out, mobiles phones, food shopping and most major high street retailers.
- Opportunity to work with a forward-thinking and supportive team.
- Career development and continuous learning opportunities.
- Salary Sacrifice benefits – enjoy benefits such as pension, cycle to work and our additional annual leave purchase scheme whilst potentially reducing your tax and National Insurance contributions!
If you're ready to take on a challenging and rewarding role, we'd love to hear from you. Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company's value of Succeed Together we are committed to Equality, Diversity and Inclusion. We recruit the best person for the job regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.
Locations
Business Acceptance Manager in Ossett, Yorkshire employer: Anglian Home Improvements
Contact Detail:
Anglian Home Improvements Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Acceptance Manager in Ossett, Yorkshire
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Business Acceptance Manager role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to customer focus and problem-solving. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your skills effectively.
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website for the best chance of landing that job! We love seeing applications directly from candidates who are genuinely interested in joining our team. Plus, it makes it easier for us to keep track of your application.
We think you need these skills to ace Business Acceptance Manager in Ossett, Yorkshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Business Acceptance Manager. Highlight your experience in resolving technical and financial issues, as well as your communication skills. We want to see how you can make jobs proceed smoothly!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Share specific examples of how you've engaged with customers and resolved queries in the past. We love a good story!
Show Off Your Skills: Don’t forget to mention your proficiency in Microsoft Office and any relevant industry experience. We’re looking for someone with strong business acumen, so let us know how you’ve used your skills to drive results in previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Anglian Home Improvements
✨Know Your Stuff
Make sure you brush up on your knowledge of the manufacturing, construction, or home improvement industries. Being able to speak confidently about relevant products and operational processes will show that you're not just a good communicator, but also someone who understands the business inside out.
✨Practice Your Communication Skills
Since this role involves liaising with customers and internal teams, practice articulating your thoughts clearly and concisely. Role-play common scenarios you might encounter, like discussing contract changes or resolving finance-related issues, to build your confidence.
✨Show Your Problem-Solving Mindset
Prepare examples of how you've successfully resolved issues in the past. Think about times when you identified opportunities for improvement or streamlined processes. This will demonstrate your results-driven approach and solution-oriented mindset.
✨Familiarise Yourself with Company Policies
Before the interview, take some time to understand the company's policies regarding pricing and contracts. Being knowledgeable about these aspects will help you answer questions more effectively and show that you're serious about the role.