Credit Controller in Norwich

Credit Controller in Norwich

Norwich Full-Time 28800 - 48000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage credit accounts and ensure timely collection of payments while building client relationships.
  • Company: Join a supportive finance team in a company that values collaboration and inclusivity.
  • Benefits: Enjoy competitive salary, 31 days holiday, health benefits, and professional development opportunities.
  • Why this job: Make a real impact by ensuring financial accuracy and helping clients succeed.
  • Qualifications: Experience in credit control, strong communication skills, and attention to detail required.
  • Other info: Dynamic work environment with opportunities for growth and employee discounts.

The predicted salary is between 28800 - 48000 £ per year.

We are seeking an experienced and detail-oriented Credit Controller to join our finance team. In this role, you will be responsible for managing the company's credit accounts, ensuring timely collection of outstanding payments, and maintaining strong relationships with clients.

Key Responsibilities

  • Monitor and manage customer accounts to ensure timely payment.
  • Chase overdue invoices via phone, email, and written correspondence.
  • Allocate payments accurately and reconcile accounts.
  • Resolve queries and disputes promptly and professionally.
  • Prepare regular reports on debtor status and escalate issues where necessary.
  • Work closely with internal teams to maintain accurate financial records.

Skills & Experience Required

  • Skills in credit control or a similar finance role.
  • Strong communication and negotiation skills.
  • Excellent attention to detail and ability to work under pressure.
  • Proficiency in Microsoft Office and accounting software.
  • Knowledge of credit control processes and regulations.

What We Offer

  • Competitive salary
  • 31 days holiday (including Bank Holidays and increasing to 33 days with service within 2 years).
  • An additional paid day for your birthday
  • Paid time off annually to volunteer
  • Comprehensive health & well-being benefits including access to in-house occupational health & well-being resources, discounted gym memberships, employee assistance programme, & mental health resources, and digital GP services
  • Heavily discounted employee purchase scheme on all Company products
  • Group perks & discounts on most major high street retailers including food shopping, days out, cinema, theatre, dining, mobile phones
  • Opportunities for professional development.
  • Supportive and collaborative team environment.

How to Apply

Please click to apply today!

Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company's value of Succeed Together we are committed to Equality, Diversity and Inclusion. We recruit the best person for the job regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.

Credit Controller in Norwich employer: Anglian Home Improvements

Join our dynamic finance team as a Credit Controller, where you will thrive in a supportive and collaborative environment that values your contributions. We offer competitive salaries, generous holiday allowances, and comprehensive health benefits, alongside opportunities for professional development and a commitment to equality and inclusion. With unique perks like paid volunteer time and discounts on major retailers, working with us means being part of a company that truly cares about your well-being and growth.
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Contact Detail:

Anglian Home Improvements Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Credit Controller in Norwich

✨Tip Number 1

Network like a pro! Reach out to your connections in the finance world and let them know you're on the hunt for a Credit Controller role. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by brushing up on your credit control knowledge. Be ready to discuss your experience with managing accounts, chasing overdue invoices, and resolving disputes. Show us that you’re not just a number cruncher but someone who can build strong client relationships.

✨Tip Number 3

Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our team and contributing to our success together.

We think you need these skills to ace Credit Controller in Norwich

Credit Control
Communication Skills
Negotiation Skills
Attention to Detail
Ability to Work Under Pressure
Proficiency in Microsoft Office
Accounting Software Proficiency
Knowledge of Credit Control Processes and Regulations
Customer Relationship Management
Problem-Solving Skills
Report Preparation
Dispute Resolution
Team Collaboration

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in credit control or similar finance roles. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our Credit Controller role. Share specific examples of how you've managed customer accounts and resolved disputes in the past.

Show Off Your Communication Skills: Since strong communication is key in this role, make sure your application reflects that. Whether it's through your writing style or the way you present your experiences, we want to see your ability to engage and negotiate effectively.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at Anglian Home Improvements

✨Know Your Numbers

As a Credit Controller, you'll be dealing with financial data all the time. Brush up on your knowledge of credit control processes and regulations before the interview. Be ready to discuss how you've managed customer accounts and resolved disputes in the past.

✨Showcase Your Communication Skills

Strong communication is key in this role. Prepare examples of how you've effectively chased overdue invoices or negotiated payment plans. Practise articulating these experiences clearly, as it will demonstrate your ability to maintain strong client relationships.

✨Be Detail-Oriented

Attention to detail is crucial for a Credit Controller. During the interview, highlight instances where your meticulous nature helped prevent errors in account reconciliation or reporting. This will show that you can handle the pressure and complexity of the role.

✨Familiarise Yourself with the Company

Do some research on the company’s financial practices and values. Understanding their approach to credit control will allow you to tailor your answers and show that you're genuinely interested in contributing to their finance team.

Credit Controller in Norwich
Anglian Home Improvements
Location: Norwich

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