At a Glance
- Tasks: Engage with prospective customers and follow up on sales appointments.
- Company: Join Anglian Home Improvements, a leader in home enhancements.
- Benefits: Competitive pay, flexible hours, and a supportive team environment.
- Other info: Exciting opportunities for growth in a dynamic call centre.
- Why this job: Combine your customer service and sales skills to make a difference.
- Qualifications: Strong communication skills and a passion for helping others.
At Anglian Home Improvements we are looking for Sales Support Advisors to support our Sales Support Contact Centre based in Norwich. The role is responsible for calling all prospective customers to follow up on our sales appointments and sits uniquely between having customer service skills and sales skills equally.
The purpose of the Call Centre role is to engage with the prospective customer.
Locations
Sales Support Advisors in Norfolk, Norwich employer: Anglian Home Improvements
At Anglian Home Improvements, we pride ourselves on being an excellent employer, offering a vibrant work culture that fosters collaboration and innovation. Our Sales Support Advisors in Norwich benefit from comprehensive training, career development opportunities, and a supportive team environment, making it a rewarding place to grow your skills while contributing to our mission of delivering exceptional customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Advisors in Norfolk, Norwich
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Anglian Home Improvements. Understand their values and what they stand for. This will help you connect with the interviewer and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your pitch! Since the role is all about engaging with prospective customers, make sure you can confidently talk about your skills and experiences. Role-play with a friend or family member to get comfortable with selling yourself.
✨Tip Number 3
Show off your customer service skills! Be ready to share examples of how you've handled customer interactions in the past. Highlight any situations where you turned a negative experience into a positive one – that’s gold in sales support!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Sales Support Advisors in Norfolk, Norwich
Some tips for your application 🫡
Read the Job Description Carefully:Before you start your application, make sure to read through the job description thoroughly. This will help us understand what skills and experiences we’re looking for in a Sales Support Advisor.
Tailor Your CV and Cover Letter:Don’t just send out the same CV and cover letter for every job. We want to see how your skills match up with the specific requirements of this role. Highlight your customer service and sales experience!
Show Your Personality:We love seeing a bit of personality in applications! Don’t be afraid to let your unique voice shine through in your writing. It helps us get a feel for who you are beyond just your qualifications.
Apply Through Our Website:Make sure to apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role. Plus, it’s super straightforward!
How to prepare for a job interview at Anglian Home Improvements
✨Know Your Stuff
Before the interview, make sure you understand Anglian Home Improvements and what they do. Familiarise yourself with their products and services, especially how they relate to customer service and sales. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Skills
Since the role requires a mix of customer service and sales skills, prepare examples from your past experiences that highlight both. Think about times when you successfully resolved a customer issue or closed a sale. Be ready to discuss these scenarios in detail during the interview.
✨Practice Makes Perfect
Conduct mock interviews with a friend or family member. Focus on common interview questions related to sales and customer service. Practising your responses will help you feel more at ease and articulate during the actual interview.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the role and the company. This shows your enthusiasm and helps you determine if it's the right fit for you. Consider asking about the team dynamics or what success looks like in the Sales Support Advisor position.
