At a Glance
- Tasks: Lead and organise installation teams, ensuring top-notch customer service and quality installations.
- Company: Join Anglian, a leading home improvement company with a customer-first approach.
- Benefits: Enjoy competitive salary, company car, 31 days holiday, and health benefits.
- Other info: Great career growth opportunities and a commitment to equality and inclusion.
- Why this job: Make a real impact by delivering exceptional customer experiences in a dynamic environment.
- Qualifications: Knowledge of installation processes and a valid driver's licence required.
The predicted salary is between 30000 - 40000 £ per year.
At Anglian we are a leading home improvement company committed to providing high-quality Windows, Doors, Conservatories and Roof line products and exceptional customer service. Our success is built on innovation, dedication, and a customer-first approach.
We are currently seeking a Field Manager to join our team. You will be at the heart of our daily operations, field based, leading and organising our self-employed Installation teams, inspecting works completed. At all times providing first class service to our customers to ensure that installations are completed within agreed timescales and to Anglian's quality standards.
- Deliver an exceptional customer experience, adhering to Anglian standards.
- Monitor 6-7 installation teams to ensure timely and quality installations.
- Provide support to installation teams to develop their skills and performance.
- Handle customer installation queries or issues in a professional and timely manner thus enabling prompt account settlement upon completion of the job.
- Ensure that installations are completed in line with H&S standards.
- Knowledge of installation processes and best practices.
- Valid driver's licence to travel as required within the region.
Competitive salary ~ Pension ~ Company Car ~ 31 days holiday (including Bank Holidays and increasing to 33 days with service within 2 years). ~ An additional paid day for your birthday ~ Paid time off annually to volunteer ~ Comprehensive health & well-being benefits including access to in-house occupational health & well-being resources, discounted gym memberships, employee assistance programme, & mental health resources. ~ Heavily discounted employee purchase scheme on all Company products ~ Group perks & discounts on most major high street retailers including food shopping, days out, cinema, theatre, dining, mobile phones ~ Salary sacrifice benefits – enjoy perks such as pension, cycle to work, electric car purchase, and additional annual leave, while potentially reducing your tax and NI contributions ~ Access to extensive financial well-being resources including flexible pay and competitive savings & borrowing products ~ Employee recognition schemes.
This position does not meet the Home Office requirements for employer visa sponsorship.
If you're unsure about your eligibility, you can find helpful information on the UK government website Visas and immigration - GOV.
Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of Succeed Together we are committed to Equality, Diversity and Inclusion. We recruit the best person for the job regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.
Field Supervisor in Manchester employer: Anglian Home Improvements
Contact Detail:
Anglian Home Improvements Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Supervisor in Manchester
✨Tip Number 1
Get to know the company inside out! Research Anglian's values, products, and customer service approach. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to field management and installation processes. Think about how you can demonstrate your leadership skills and commitment to customer satisfaction.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Field Supervisor in Manchester
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about the opportunity to lead installation teams and provide top-notch customer service.
Tailor Your CV: Make sure your CV is tailored to the Field Supervisor position. Highlight your experience with installation processes and any leadership roles you've had. We love seeing how your skills align with what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on your relevant experience and achievements that make you a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Anglian.
How to prepare for a job interview at Anglian Home Improvements
✨Know Your Stuff
Make sure you brush up on installation processes and best practices. Anglian values quality, so being able to discuss these topics confidently will show that you're serious about the role.
✨Customer First Mindset
Since the job revolves around delivering exceptional customer experiences, think of examples from your past where you went above and beyond for a customer. This will demonstrate your alignment with Anglian's values.
✨Team Leadership Examples
Prepare to talk about your experience in leading teams. Anglian is looking for someone who can monitor and support installation teams, so share specific instances where you helped improve team performance.
✨Safety Awareness
Familiarise yourself with health and safety standards relevant to installations. Being able to discuss how you prioritise safety in your work will show that you take this responsibility seriously.