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- Tasks: Lead and organise installation teams, ensuring top-notch customer service and quality installations.
- Company: Join Anglian, a leading home improvement company with a customer-first approach.
- Benefits: Enjoy competitive salary, company car, 31 days holiday, and health benefits.
- Other info: Great career growth opportunities and a commitment to equality and inclusion.
- Why this job: Make a real impact by delivering exceptional customer experiences in a dynamic environment.
- Qualifications: Knowledge of installation processes and a valid driver's licence required.
The predicted salary is between 30000 - 40000 £ per year.
About Us
At Anglian we are a leading home improvement company committed to providing high-quality Windows, Doors, Conservatories and Roof line products and exceptional customer service. Our success is built on innovation, dedication, and a customer-first approach.
You will be at the heart of our daily operations, field based, leading and organising our self-employed Installation teams, inspecting works completed. At all times providing first class service to our customers to ensure that installations are completed within agreed timescales and to Anglian's quality standards.
- Deliver an exceptional customer experience, adhering to Anglian standards.
- Monitor 6-7 installation teams to ensure timely and quality installations.
- Provide support to installation teams to develop their skills and performance.
- Handle customer installation queries or issues in a professional and timely manner thus enabling prompt account settlement upon completion of the job.
- Ensure that installations are completed in line with H&S standards.
- Knowledge of installation processes and best practices.
- Valid driver's licence to travel as required within the region.
Competitive salary ~ Pension ~ Company Car ~ 31 days holiday (including Bank Holidays and increasing to 33 days with service within 2 years). ~ An additional paid day for your birthday ~ Paid time off annually to volunteer ~ Comprehensive health & well-being benefits including access to in-house occupational health & well-being resources, discounted gym memberships, employee assistance programme, & mental health resources. ~ Heavily discounted employee purchase scheme on all Company products ~ Group perks & discounts on most major high street retailers including food shopping, days out, cinema, theatre, dining, mobile phones ~ Salary sacrifice benefits – enjoy perks such as pension, cycle to work, electric car purchase, and additional annual leave, while potentially reducing your tax and NI contributions ~ Access to extensive financial well-being resources including flexible pay and competitive savings & borrowing products ~ Employee recognition schemes.
This position does not meet the Home Office requirements for employer visa sponsorship.
If you're unsure about your eligibility, you can find helpful information on the UK government website Visas and immigration - GOV.
Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of Succeed Together we are committed to Equality, Diversity and Inclusion. We recruit the best person for the job regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.
Field Based Supervisor in Manchester employer: Anglian Home Improvements
Contact Detail:
Anglian Home Improvements Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Based Supervisor in Manchester
✨Tip Number 1
Get to know the company inside out! Research Anglian's values, products, and customer service approach. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to field management and customer service. Think about how you can demonstrate your leadership skills and experience with installation teams.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Field Based Supervisor in Manchester
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about delivering exceptional customer service and leading installation teams. A bit of personality goes a long way!
Tailor Your Experience: Make sure to highlight your relevant experience in managing teams and handling customer queries. We’re looking for someone who knows their stuff when it comes to installation processes, so don’t hold back on showcasing your skills!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’d be a great fit for our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at Anglian Home Improvements
✨Know the Company Inside Out
Before your interview, take some time to research Anglian. Understand their products, values, and customer service approach. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Demonstrate Leadership Skills
As a Field Based Supervisor, you'll be leading installation teams. Be prepared to share examples of how you've successfully managed teams in the past. Highlight your ability to motivate others and ensure quality work, as this aligns with Anglian's commitment to exceptional service.
✨Prepare for Customer Scenarios
Expect questions about handling customer queries or issues. Think of specific situations where you've resolved conflicts or improved customer satisfaction. This will showcase your problem-solving skills and your dedication to providing first-class service.
✨Showcase Your Knowledge of Installation Processes
Brush up on installation best practices and health & safety standards relevant to the role. Being able to discuss these topics confidently will demonstrate your expertise and readiness to support the installation teams effectively.