Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Make outbound calls to reconnect with existing customers and identify home improvement opportunities.
- Company: Join a forward-thinking National Contact Centre focused on customer service and home improvement.
- Benefits: Enjoy hybrid working, competitive salary, bonuses, 31 days holiday, and wellness perks.
- Why this job: Be part of a supportive team that values career development and offers a fun work culture.
- Qualifications: Previous call centre or sales experience preferred; excellent communication skills are essential.
- Other info: Flexible working model with structured training and opportunities for continuous learning.
The predicted salary is between 28800 - 43200 £ per year.
Join Our National Contact Centre as a Lead Generation Agent – Hybrid Role Are you a confident communicator with a passion for helping customers improve their homes? Do you thrive in a fast-paced, target-driven environment? If so, we want to hear from you! We\’re looking for Outbound Call Centre Agents to join our National Contact Centre Team . This is a hybrid role , offering flexibility to work both from home and our modern office. About the Role As a Lead Generation Specialist , you\’ll be making proactive outbound calls to our existing customer base —people who have previously purchased from us. Your mission? To reconnect, build rapport, and identify new opportunities for home improvement solutions . What You\’ll Be Doing Making outbound calls to warm leads (existing customers) Building relationships and identifying customer needs Promoting our range of home improvement products and services Generating qualified leads for our sales team Meeting and exceeding performance targets What We\’re Looking For Previous experience in call centre , sales or lead generation (preferred but not essential) People from estate agency, retail or hospitality roles tend to do well Excellent communication and interpersonal skills Motivated, target-driven, and resilient Comfortable working with CRM systems A passion for customer service and home improvement What\’s in It for You Basic salary plus on target commission – earn up to £9,000 annually in bonuses Hybrid working model – enjoy the best of both worlds Structured on-the-job training and mentorship 31 days holiday, increasing with service, plus an additional paid day for your birthday! Paid time off annually to volunteer Comprehensive health & well-being benefits including, heavily discounted gym memberships, employee assistance programme and free access to mental health first aiders Heavily discounted employee purchase scheme on all products Group Perks and freebies on days out, cinema, theatre, eating in and out, mobiles phones, food shopping and most major high street retailers Opportunity to work with a forward-thinking and supportive team. Career development and continuous learning opportunities. Salary Sacrifice benefits – enjoy benefits such as pension, cycle to work and our additional annual leave purchase scheme whilst potentially reducing your tax and National Insurance contributions! Ready to take the next step in your career? Apply today and help our customers create the homes they\’ve always dreamed of! Keywords to Help You Find Us Outbound Sales | Lead Generation | Call Centre Jobs | Hybrid Call Centre Role | Customer Retention | Home Improvement Sales | Warm Leads | Commission-Based Sales | Contact Centre Careers | Sales Agent | Telemarketing | Remote Sales Jobs | Customer Engagement | UK Call Centre Jobs Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Companys value of Succeed Together we are committed to Equality, Diversity and Inclusion. We recruit the best person for the job regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees. TPBN1_UKTJ
Lead Generation Agent employer: Anglian Home Improvements
Contact Detail:
Anglian Home Improvements Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Generation Agent
✨Tip Number 1
Familiarise yourself with our home improvement products and services. Understanding what we offer will help you engage more effectively with customers and identify their needs during calls.
✨Tip Number 2
Practice your communication skills by role-playing with friends or family. This will help you build confidence in making outbound calls and improve your ability to build rapport with customers.
✨Tip Number 3
Research common objections in sales calls and prepare responses. Being ready to handle these objections will demonstrate your resilience and motivation, which are key traits we look for.
✨Tip Number 4
Network with current or former employees in similar roles. They can provide insights into the company culture and expectations, helping you tailor your approach when you apply.
We think you need these skills to ace Lead Generation Agent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in call centres, sales, or lead generation. Emphasise any roles where you've demonstrated excellent communication skills and a passion for customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific experiences that relate to making outbound calls and building customer relationships, as these are key aspects of the job.
Highlight Relevant Skills: In your application, focus on skills that align with the job description, such as being target-driven, resilient, and comfortable using CRM systems. Use examples to illustrate how you've successfully used these skills in past roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial in a customer-facing role.
How to prepare for a job interview at Anglian Home Improvements
✨Show Your Communication Skills
As a Lead Generation Agent, excellent communication is key. Practice articulating your thoughts clearly and confidently. Be prepared to demonstrate how you can build rapport with customers during the interview.
✨Know the Products
Familiarise yourself with the home improvement products and services offered by the company. This knowledge will help you answer questions effectively and show your enthusiasm for the role.
✨Prepare for Role-Playing Scenarios
Expect to engage in role-playing exercises during the interview. These scenarios will test your ability to handle calls and objections. Practise common sales techniques and think on your feet.
✨Highlight Relevant Experience
Even if you don't have direct experience in lead generation, draw parallels from your past roles in retail, hospitality, or estate agency. Emphasise your customer service skills and any achievements related to meeting targets.
