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- Tasks: Be the go-to person for customers, coordinating teams and ensuring smooth operations.
- Company: Join a friendly team in a thriving environment in Houghton Regis.
- Benefits: Enjoy 31 days holiday, health perks, and discounts on major retailers.
- Why this job: Make a real impact by delivering exceptional customer service and supporting your team.
- Qualifications: Strong communication skills and proficiency in Microsoft Office are essential.
- Other info: Great career development opportunities in a supportive and inclusive workplace.
The predicted salary is between 28800 - 43200 £ per year.
We are currently seeking an Office Administrator to join our thriving, friendly team based in Houghton Regis. Working on a contract basis, you will be at the heart of our operations, ensuring seamless coordination and outstanding customer service. We are looking for a detail-oriented and customer-focused individual to support our team in ensuring the smooth running of our local depot. From coordinating installation teams to resolving operational issues, you will play a vital role in maintaining our high standards and ensuring each customer has a positive experience.
Key Responsibilities
- You will be the main contact point for our customers, delivering exceptional customer service by promptly assisting with any queries or concerns.
- Coordinate installation teams, trades, and customers to ensure smooth project execution.
- Monitor and track appointment schedules and installation plans to ensure deadlines are met.
- Maintain accurate records of project details related to installations.
- Resolve operational issues efficiently to minimise disruptions.
- Process purchase orders and reconcile invoices.
What We’re Looking For
- Excellent communication and interpersonal skills.
- Strong organisational abilities with a keen attention to detail.
- Ability to manage multiple tasks and prioritise effectively.
- Proficiency in Microsoft Office suite (Word, Excel, Outlook).
- Familiarity with customer relationship management (CRM) software is advantageous.
Why Join Us?
- Competitive salary.
- Pension - with the option to potentially save on tax and National Insurance with our salary sacrifice scheme.
- 31 days holiday, increasing with service, plus an additional paid day for your birthday!
- Paid time off annually to volunteer.
- Comprehensive health & well-being benefits including heavily discounted gym memberships, employee assistance programme and free access to mental health first aiders.
- Heavily discounted employee purchase scheme on all products.
- Group Perks and freebies on days out, cinema, theatre, eating in and out, mobile phones, food shopping and most major high street retailers.
- Opportunity to work with a forward-thinking and supportive team.
- Career development and continuous learning opportunities.
- Salary Sacrifice benefits - enjoy benefits such as pension, cycle to work and our additional annual leave purchase scheme whilst potentially reducing your tax and National Insurance contributions!
Take the next step in your career by applying today!
Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the 'best person for the job' regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.
Office Administrator (12 Month Contract) in Houghton Regis employer: Anglian Home Improvements
Contact Detail:
Anglian Home Improvements Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Administrator (12 Month Contract) in Houghton Regis
✨Tip Number 1
Network like a pro! Reach out to your connections and let them know you're on the hunt for an Office Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Familiarise yourself with their values, especially around customer service and teamwork, so you can show how you fit right in with their friendly vibe.
✨Tip Number 3
Practice your communication skills! As the main contact point for customers, you'll need to demonstrate your ability to handle queries effectively. Role-play common scenarios with a friend to boost your confidence.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team and contributing to our success.
We think you need these skills to ace Office Administrator (12 Month Contract) in Houghton Regis
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Office Administrator role. Highlight your relevant experience in customer service and coordination, as we want to see how you can contribute to our friendly team.
Show Off Your Skills: Don’t forget to mention your organisational skills and attention to detail! We’re looking for someone who can juggle multiple tasks, so give us examples of how you've done this in the past.
Be Personable: Since you'll be the main contact for our customers, let your personality shine through in your application. We value excellent communication, so show us how you connect with people!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Anglian Home Improvements
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Office Administrator role. Familiarise yourself with the key responsibilities like coordinating installation teams and resolving operational issues. This will help you demonstrate how your skills align with what they’re looking for.
✨Show Off Your Customer Service Skills
Since this role is all about delivering exceptional customer service, prepare examples from your past experiences where you’ve gone above and beyond for customers. Highlight your communication skills and how you handle queries or concerns effectively.
✨Be Organised and Detail-Oriented
The job requires strong organisational abilities and attention to detail. Bring a notepad to jot down important points during the interview and mention how you keep track of multiple tasks. You could even share a specific method you use to stay organised.
✨Familiarise Yourself with Relevant Software
Brush up on your Microsoft Office skills, especially Excel and Outlook, as well as any CRM software you’ve used. If you can, mention specific projects where you utilised these tools to improve efficiency or customer satisfaction.
