Field Operations Lead — Installations & Customer Experience
Field Operations Lead — Installations & Customer Experience

Field Operations Lead — Installations & Customer Experience

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead installation teams and ensure top-notch customer service in home improvement.
  • Company: A leading home improvement company in the UK with a focus on quality.
  • Benefits: Comprehensive benefits, competitive salary, and opportunities for growth.
  • Why this job: Make a real difference in customers' homes while leading dynamic teams.
  • Qualifications: Experience in home improvement, strong organisational skills, and a valid driver's licence.
  • Other info: Exciting role with regional travel and a chance to enhance customer experiences.

The predicted salary is between 36000 - 60000 £ per year.

A leading home improvement company in the United Kingdom is seeking a Field Manager to oversee installation teams and ensure quality service delivery. This role involves monitoring installations, resolving customer queries, and providing support to self-employed teams.

The ideal candidate will have experience in the home improvement sector, strong organisational skills, and a valid driver's license for regional travel. Comprehensive benefits and competitive salary offered.

Field Operations Lead — Installations & Customer Experience employer: Anglian Home Improvements

As a leading home improvement company in the UK, we pride ourselves on fostering a supportive and dynamic work culture that prioritises employee growth and development. Our Field Operations Lead role offers comprehensive benefits, competitive salaries, and the opportunity to make a meaningful impact on customer experiences while working alongside dedicated teams in a vibrant industry.
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Contact Detail:

Anglian Home Improvements Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Field Operations Lead — Installations & Customer Experience

Tip Number 1

Network like a pro! Reach out to your connections in the home improvement sector and let them know you're on the hunt for a Field Operations Lead role. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Prepare for those interviews by brushing up on your knowledge of installation processes and customer service best practices. We want you to shine when discussing how you can enhance the customer experience and support self-employed teams.

Tip Number 3

Showcase your organisational skills! During interviews, share specific examples of how you've successfully managed teams or projects in the past. This will help demonstrate that you're the right fit for overseeing installation teams.

Tip Number 4

Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace Field Operations Lead — Installations & Customer Experience

Field Management
Installation Oversight
Customer Service
Organisational Skills
Problem Resolution
Team Support
Home Improvement Experience
Valid Driver's License
Communication Skills
Regional Travel Coordination

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in the home improvement sector. We want to see how your skills align with the role of Field Operations Lead, so don’t be shy about showcasing relevant achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for overseeing installation teams and enhancing customer experience. Let us know what makes you tick and how you can contribute to our mission.

Showcase Your Organisational Skills: As a Field Operations Lead, strong organisational skills are key. In your application, give examples of how you've successfully managed teams or projects in the past. We love seeing real-life applications of your skills!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!

How to prepare for a job interview at Anglian Home Improvements

Know Your Stuff

Make sure you brush up on the home improvement sector. Familiarise yourself with common installation processes and customer service best practices. This will not only show your expertise but also demonstrate your genuine interest in the role.

Showcase Your Organisational Skills

Prepare examples of how you've successfully managed teams or projects in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses. This will help you clearly convey your organisational abilities and problem-solving skills.

Be Ready for Customer Scenarios

Think about potential customer queries or issues that might arise during installations. Prepare to discuss how you would handle these situations effectively. This shows that you can think on your feet and prioritise customer satisfaction.

Plan Your Journey

Since the role involves regional travel, ensure you have a valid driver’s licence and know the areas you might be covering. Mentioning your readiness to travel during the interview can highlight your commitment and reliability.

Field Operations Lead — Installations & Customer Experience
Anglian Home Improvements
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