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For Companies At a Glance
- Tasks: Lead and organise installation teams while ensuring top-notch customer service.
- Company: Join Anglian, a leading home improvement company focused on quality and innovation.
- Benefits: Enjoy competitive salary, 31 days holiday, and health perks like gym discounts.
- Why this job: Make a real impact in a fast-paced industry with a supportive team culture.
- Qualifications: Excellent communication skills and experience in home improvement or construction required.
- Other info: Opportunity for career development and volunteering time off.
The predicted salary is between 36000 - 60000 £ per year.
At Anglian we\’re a leading home improvement company committed to providing high-quality products and exceptional service. Our success is built on innovation, dedication, and a customer-first approach. Join us to make a real impact in an exciting and fast-paced industry.
The Role
We are currently seeking a Field Manager on a 6 month contract basis to join our friendly, hardworking team. You will be at the heart of our daily operations; leading and organising our self- employed Installation teams, coordinating workloads alongside inspecting works completed. At all times providing first class service to our customers to ensure that installations are completed within agreed timescales and to Anglian\’s quality standards.
Key Responsibilities
- Deliver an exceptional customer experience, adhering to Anglian standards
- Monitor installation teams to ensure timely and quality installations.
- Coordinate installation schedules and allocate resources efficiently.
- Conduct on-site inspections to ensure installations meet company standards and customer expectations.
- Allow installation teams to enhance their skills and performance.
- Collaborate with sales, customer service, and other departments to ensure seamless Installations.
- Handle customer inquiries, issues, and complaints in a professional and timely manner.
- Monitor and report on installation metrics, performance, and KPIs.
What We\’re Looking For
- Excellent communication and interpersonal skills.
- Previous experience in a similar role within the home improvement or construction industry.
- Knowledge of installation processes and best practices.
- Strong organisational abilities with a keen attention to detail.
- Ability to manage multiple tasks and prioritise effectively.
- Valid driver\’s license and ability to travel as needed.
Why Join Us?
- Competitive Salary
- Pension
- Company Car
- 31 days holiday, increasing with service, plus have your birthday off
- Paid time off annually to volunteer
- Comprehensive health & well-being benefits including cycle to work scheme, heavily discounted gym memberships and free access to mental health first aiders
- Heavily discounted group discount scheme on all products
- Group Perks and freebies on days out, cinema, theatre, eating in and out, mobiles phones, food shopping and most major high street retailers
- Opportunity to work with a forward-thinking and supportive team.
- Career development and continuous learning opportunities.
Take the next step in your career by applying today!
Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Companys value of Succeed Together we are committed to Equality, Diversity and Inclusion. We recruit the best person for the job regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.
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Field Manager (Contract) employer: Anglian Home Improvements
Contact Detail:
Anglian Home Improvements Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Manager (Contract)
✨Tip Number 1
Familiarise yourself with Anglian's products and services. Understanding their offerings will not only help you in interviews but also demonstrate your genuine interest in the company and its mission.
✨Tip Number 2
Network within the home improvement and construction industry. Attend relevant events or join online forums to connect with professionals who might provide insights or even referrals for the Field Manager position.
✨Tip Number 3
Prepare to discuss your previous experience in managing installation teams. Be ready to share specific examples of how you've ensured quality and timeliness in past projects, as this will be crucial for the role.
✨Tip Number 4
Showcase your organisational skills during the interview. You might want to bring examples of how you've successfully coordinated schedules and resources in previous roles, as this is a key responsibility for the Field Manager.
We think you need these skills to ace Field Manager (Contract)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the home improvement or construction industry. Emphasise your previous roles that involved managing teams, coordinating schedules, and ensuring quality standards.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and your ability to deliver exceptional customer service. Mention specific examples of how you've handled customer inquiries or complaints effectively in the past.
Highlight Relevant Skills: In your application, clearly outline your organisational abilities and attention to detail. Provide examples of how you have successfully managed multiple tasks and prioritised effectively in previous roles.
Show Enthusiasm for the Role: Express your excitement about the opportunity to work with Anglian and contribute to their commitment to quality and customer satisfaction. Let them know why you are passionate about the home improvement industry.
How to prepare for a job interview at Anglian Home Improvements
✨Showcase Your Communication Skills
As a Field Manager, excellent communication is key. Be prepared to demonstrate how you've effectively communicated with teams and customers in the past. Use specific examples to highlight your interpersonal skills.
✨Demonstrate Industry Knowledge
Familiarise yourself with installation processes and best practices within the home improvement or construction industry. Be ready to discuss relevant experiences and how they relate to the role at Anglian.
✨Highlight Organisational Abilities
The role requires strong organisational skills. Prepare to discuss how you manage multiple tasks and prioritise effectively. Share examples of how you've coordinated schedules and resources in previous positions.
✨Prepare for Customer Service Scenarios
Since delivering exceptional customer service is crucial, think of scenarios where you've handled customer inquiries or complaints. Be ready to explain your approach and how you ensured customer satisfaction.
