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For Companies At a Glance
- Tasks: Lead and organise installation teams while ensuring top-notch customer service.
- Company: Join Anglian, a leading home improvement company focused on quality and innovation.
- Benefits: Enjoy competitive salary, 31 days holiday, and health perks like gym discounts.
- Why this job: Make a real impact in a fast-paced industry with a supportive team culture.
- Qualifications: Previous experience in home improvement or construction and strong communication skills required.
- Other info: Opportunities for career development and volunteering time off included.
The predicted salary is between 28800 - 43200 £ per year.
At Anglian we’re a leading home improvement company committed to providing high-quality products and exceptional service. Our success is built on innovation, dedication, and a customer-first approach. Join us to make a real impact in an exciting and fast-paced industry.
The Role
We are currently seeking a Field Manager to join our friendly, hardworking team. You will be at the heart of our daily operations; leading and organising our self- employed Installation teams, coordinating workloads alongside inspecting works completed. At all times providing first class service to our customers to ensure that installations are completed within agreed timescales and to Anglian\’s quality standards.
Key Responsibilities
• Deliver an exceptional customer experience, adhering to Anglian standards
• Monitor installation teams to ensure timely and quality installations.
• Coordinate installation schedules and allocate resources efficiently.
• Conduct on-site inspections to ensure installations meet company standards and customer expectations.
• Allow installation teams to enhance their skills and performance.
• Collaborate with sales, customer service, and other departments to ensure seamless Installations.
• Handle customer inquiries, issues, and complaints in a professional and timely manner.
• Monitor and report on installation metrics, performance, and KPIs.
What We’re Looking For
• Excellent communication and interpersonal skills.
• Previous experience in a similar role within the home improvement or construction industry.
• Knowledge of installation processes and best practices.
• Strong organisational abilities with a keen attention to detail.
• Ability to manage multiple tasks and prioritise effectively.
• Valid driver\’s license and ability to travel as needed.
Why Join Us?
• Competitive Salary
• Pension
• Company Car
• 31 days holiday, increasing with service, plus have your birthday off
• Paid time off annually to volunteer
• Comprehensive health & well-being benefits including cycle to work scheme, heavily discounted gym memberships and free access to mental health first aiders
• Heavily discounted group discount scheme on all products
• Group Perks and freebies on days out, cinema, theatre, eating in and out, mobiles phones, food shopping and most major high street retailers
• Opportunity to work with a forward-thinking and supportive team.
• Career development and continuous learning opportunities.
Take the next step in your career by applying today!
Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Companyâ€s value of “Succeed Together†we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job†regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.
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Field Manager employer: Anglian Home Improvements
Contact Detail:
Anglian Home Improvements Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Manager
✨Tip Number 1
Familiarise yourself with Anglian's products and services. Understanding their offerings will not only help you in interviews but also demonstrate your genuine interest in the company and its commitment to quality.
✨Tip Number 2
Network within the home improvement and construction industry. Attend relevant events or join online forums to connect with professionals who may provide insights or even referrals for the Field Manager position.
✨Tip Number 3
Prepare to discuss your previous experience in managing installation teams. Be ready to share specific examples of how you've ensured quality and timeliness in past projects, as this will be crucial for the role.
✨Tip Number 4
Showcase your organisational skills by discussing tools or methods you use to manage multiple tasks effectively. This will highlight your ability to coordinate installation schedules and allocate resources efficiently.
We think you need these skills to ace Field Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Field Manager at Anglian. Highlight your relevant experience in managing installation teams and ensuring quality standards in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your communication skills, organisational abilities, and any previous experience in the home improvement or construction industry.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to lead teams effectively. Mention specific examples from your past roles that demonstrate your capability to meet Anglian's high standards.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Anglian Home Improvements
✨Showcase Your Leadership Skills
As a Field Manager, you'll be leading installation teams. Be prepared to discuss your previous leadership experiences and how you've successfully managed teams in the past. Highlight specific examples where you improved team performance or resolved conflicts.
✨Demonstrate Customer-Centric Thinking
Anglian values exceptional customer service. During the interview, share instances where you went above and beyond for customers. Discuss how you handle complaints and ensure customer satisfaction, as this will resonate with their commitment to a customer-first approach.
✨Know the Installation Processes
Familiarise yourself with common installation processes and best practices in the home improvement industry. Be ready to discuss how you would ensure quality and timely installations, as well as how you would conduct on-site inspections to meet company standards.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about potential challenges you might face in coordinating installation schedules or managing multiple tasks, and prepare thoughtful responses that demonstrate your organisational skills and attention to detail.
