At a Glance
- Tasks: Lead and organise installation teams while ensuring top-notch customer service.
- Company: Join a leading home improvement company focused on innovation and quality.
- Benefits: Competitive pay, supportive team environment, and opportunities for skill enhancement.
- Why this job: Make a real impact in a fast-paced industry with a customer-first approach.
- Qualifications: Strong leadership skills and a passion for delivering exceptional service.
- Other info: Dynamic role with opportunities for career growth and development.
The predicted salary is between 36000 - 60000 £ per year.
Field Manager – Anglian Home Improvements
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About Us
At Anglian we are a leading home improvement company committed to providing high-quality Windows, Doors, Conservatories and Roof line products and exceptional customer service. Our success is built on innovation, dedication, and a customer-first approach. Join us to make a real impact in an exciting businessp>
The Role
We are currently seeking a Field Manager to join our team. You will be at the heart of our daily operations, field based, leading and organising our self‑employed Installation teams, inspecting works completed. At all times providing first class service to our customers to ensure that installations are completed within agreed timescales and to Anglian\’s quality standards.
Key Responsibilities
- Deliver an exceptional customer experience, adhering to Anglian standards
- Monitor 6-7 installation teams to ensure timely and quality installations.
- Provide support to installation teams to develop their skills and performance.
- Handle customer installation queries or issues in a professional and timely manner thus enabling prompt account settlement upon completion of the job.
- Ensure that installations are completed in line H&S standards.
What We\’re Looking For
- Knowledge of installation processes and best practices.
- Good On – Site presence; interpersonal skills, comfortable talking to customers.
- Previous experience in a similar role within the home improvement or construction industry.
- Strong organisational abilities with a keen attention to detail.
- Valid driver\’s licence to travel as required within the region.
Why Join Us?
- Competitive salary
- Pension
- Company Car
- 31 days holiday (including Bank Holidays and increasing to 33 days with service within 2 years).
- An additional paid day for your birthday
- Paid time off annually to volunteer
- Comprehensive health & well-being benefits including access to in-house occupational health & well-being resources, discounted gym memberships, employee assistance programme, & mental health resources.
- Heavily discounted employee purchase scheme on all Company products
- Group perks & discounts on most major high street retailers including food shopping, days out, cinema, theatre, dining, mobile phones
- Salary sacrifice benefits – enjoy perks such as pension, cycle to work, electric car purchase, and additional annual leave, while potentially reducing your tax and NI contributions
- Access to extensive financial well-being resources including flexible pay and competitive savings & borrowing products
- Employee recognition schemes
Take the next step in your career by applying today!
Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Companys value of Succeed Together we are committed to Equality, Diversity and Inclusion. We recruit the best person for the job regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.
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Field Manager employer: Anglian Home Improvements
Contact Detail:
Anglian Home Improvements Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the home improvement industry and let them know you're on the lookout for a Field Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Anglian's values and recent projects. Show us that you understand our commitment to quality and customer service, and be ready to discuss how your experience aligns with our mission.
✨Tip Number 3
Practice your pitch! Be ready to explain how you can lead and organise installation teams effectively. Highlight your past experiences where you've ensured timely and quality installations, as this will resonate with what we’re looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our team at Anglian.
We think you need these skills to ace Field Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see that you’re genuinely excited about joining our team and making a difference in the home improvement industry.
Tailor Your CV: Make sure your CV is tailored to the Field Manager position. Highlight relevant experience and skills that align with our customer-first approach and the responsibilities outlined in the job description.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our friendly team.
How to prepare for a job interview at Anglian Home Improvements
✨Know the Company Inside Out
Before your interview, take some time to research Anglian thoroughly. Understand their products, services, and customer-first approach. This will not only show your genuine interest but also help you align your answers with their values.
✨Showcase Your Leadership Skills
As a Field Manager, you'll be leading installation teams. Be prepared to discuss your previous experiences in managing teams, resolving conflicts, and ensuring quality standards. Use specific examples to illustrate how you've successfully coordinated workloads and enhanced team performance.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you had to ensure timely installations or handle unexpected challenges. Practising these responses will help you demonstrate your ability to think on your feet and maintain high-quality service.
✨Emphasise Collaboration
Collaboration is key in this role. Be ready to talk about how you've worked with different departments in the past, like sales and customer service. Highlight your communication skills and how they contribute to seamless installations, as this aligns perfectly with Anglian's operational goals.