At a Glance
- Tasks: Lead and organise installation teams while ensuring top-notch customer service.
- Company: Join a leading home improvement company focused on innovation and quality.
- Benefits: Competitive salary, pension, company car, and 31 days holiday plus your birthday off.
- Why this job: Make a real impact in a fast-paced industry with a supportive team.
- Qualifications: Experience in home improvement or construction, strong communication, and organisational skills.
- Other info: Opportunities for career development and continuous learning await you!
The predicted salary is between 36000 - 60000 £ per year.
Job Description
At Anglian we’re a leading home improvement company committed to providing high-quality products and exceptional service. Our success is built on innovation, dedication, and a customer-first approach. Join us to make a real impact in an exciting and fast-paced industry.
The Role
We are currently seeking a Field Manager to join our friendly, hardworking team. You will be at the heart of our daily operations; leading and organising our self- employed Installation teams, coordinating workloads alongside inspecting works completed. At all times providing first class service to our customers to ensure that installations are completed within agreed timescales and to Anglian's quality standards.
Key Responsibilities
- Deliver an exceptional customer experience, adhering to Anglian standards
- Monitor installation teams to ensure timely and quality installations.
- Coordinate installation schedules and allocate resources efficiently.
- Conduct on-site inspections to ensure installations meet company standards and customer expectations.
- Allow installation teams to enhance their skills and performance.
- Collaborate with sales, customer service, and other departments to ensure seamless Installations.
- Handle customer inquiries, issues, and complaints in a professional and timely manner.
- Monitor and report on installation metrics, performance, and KPIs.
What We’re Looking For
- Excellent communication and interpersonal skills.
- Previous experience in a similar role within the home improvement or construction industry.
- Knowledge of installation processes and best practices.
- Strong organisational abilities with a keen attention to detail.
- Ability to manage multiple tasks and prioritise effectively.
- Valid driver's license and ability to travel as needed.
Why Join Us?
- Competitive Salary
- Pension
- Company Car
- 31 days holiday, increasing with service, plus have your birthday off
- Paid time off annually to volunteer
- Comprehensive health & well-being benefits including cycle to work scheme, heavily discounted gym memberships and free access to mental health first aiders
- Heavily discounted group discount scheme on all products
- Group Perks and freebies on days out, cinema, theatre, eating in and out, mobiles phones, food shopping and most major high street retailers
- Opportunity to work with a forward-thinking and supportive team.
- Career development and continuous learning opportunities.
Take the next step in your career by applying today!
Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.
Field Manager employer: Anglian Home Improvements
Contact Detail:
Anglian Home Improvements Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the home improvement or construction industry. You never know who might have a lead on a Field Manager position or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Anglian and understanding their values. Be ready to discuss how your experience aligns with their commitment to exceptional service and quality standards.
✨Tip Number 3
Showcase your organisational skills during the interview. Share examples of how you've successfully managed multiple tasks and coordinated teams in previous roles. This will demonstrate you're the right fit for the fast-paced environment.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Field Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Field Manager role. Highlight your experience in the home improvement or construction industry, and showcase how your skills align with Anglian's commitment to quality and customer service.
Showcase Your Communication Skills: Since excellent communication is key for this role, use your application to demonstrate your interpersonal skills. Share examples of how you've effectively managed teams or resolved customer issues in the past.
Be Organised and Detail-Oriented: Anglian values strong organisational abilities, so make sure your application reflects this. Use clear headings, bullet points, and a tidy layout to make it easy for us to see your qualifications at a glance.
Apply Through Our Website: We encourage you to apply directly through our website. This way, you can ensure your application reaches us quickly and securely, and you'll have access to all the latest updates about the role and our company.
How to prepare for a job interview at Anglian Home Improvements
✨Know the Company Inside Out
Before your interview, take some time to research Anglian thoroughly. Understand their products, services, and customer-first approach. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Leadership Skills
As a Field Manager, you'll be leading installation teams. Be prepared to discuss your previous experiences in managing teams, resolving conflicts, and ensuring quality standards. Use specific examples to illustrate how you've successfully led projects in the past.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Think of scenarios where you had to coordinate schedules or handle customer complaints. Practising these responses will help you articulate your thought process clearly during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.