At a Glance
- Tasks: Lead and organise installation teams while ensuring top-notch customer service.
- Company: Join a leading home improvement company focused on innovation and quality.
- Benefits: Competitive salary, 31 days holiday, health perks, and career development opportunities.
- Why this job: Make a real impact in a fast-paced industry with a supportive team.
- Qualifications: Strong communication skills and experience in home improvement or construction.
- Other info: Enjoy perks like discounted gym memberships and group discounts on major retailers.
The predicted salary is between 36000 - 60000 Β£ per year.
About Us
At Anglian we are a leading home improvement company committed to providing high-quality Windows, Doors, Conservatories and Roof line products and exceptional customer service. Our success is built on innovation, dedication, and a customer-first approach. Join us to make a real impact in an exciting business.
The Role
We are currently seeking a Field Manager to join our team. You will be at the heart of our daily operations, field based, leading and organising our self-employed Installation teams, inspecting works completed. At all times providing first class service to our customers to ensure that installations are completed within agreed timescales and to Anglian\\\βs quality standards.
Key Responsibilities
- Deliver an exceptional customer experience, adhering to Anglian standards
- Monitor 6-7 installation teams to ensure timely and quality installations.
- Provide support to installation teams to develop their skills and performance.
- Handle customer installation queries or issues in a professional and timely manner thus enabling prompt account settlement upon completion of the job.
- Ensure that installations are completed in line with H&S standards.
What We\\\βre Looking For
- Knowledge of installation processes and best practices.
- Good on-site presence; interpersonal skills, comfortable talking to customers.
- Previous experience in a similar role within the home improvement or construction industry.
- Strong organisational abilities with a keen attention to detail.
- Valid driver\\\βs licence to travel as required within the region.
Why Join Us?
- Competitive salary
- Pension
- Company Car
- 31 days holiday (including Bank Holidays and increasing to 33 days with service within 2 years).
- An additional paid day for your birthday
- Paid time off annually to volunteer
- Comprehensive health & well-being benefits including access to in-house occupational health & well-being resources, discounted gym memberships, employee assistance programme, & mental health resources.
- Heavily discounted employee purchase scheme on all Company products
- Group perks & discounts on most major high street retailers including food shopping, days out, cinema, theatre, dining, mobile phones
- Salary sacrifice benefits β enjoy perks such as pension, cycle to work, electric car purchase, and additional annual leave, while potentially reducing your tax and NI contributions
- Access to extensive financial well-being resources including flexible pay and competitive savings & borrowing products
- Employee recognition schemes
Take the next step in your career by applying today!
Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company\\\βs value of Succeed Together we are committed to Equality, Diversity and Inclusion. We recruit the best person for the job regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.
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Field Manager employer: Anglian Home Improvements
Contact Detail:
Anglian Home Improvements Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Field Manager
β¨Tip Number 1
Network like a pro! Reach out to your connections in the home improvement or construction industry. You never know who might have a lead on a Field Manager position or can put in a good word for you.
β¨Tip Number 2
Prepare for interviews by researching Anglian and understanding their values. Be ready to discuss how your experience aligns with their commitment to exceptional service and quality standards.
β¨Tip Number 3
Showcase your organisational skills during the interview. Share examples of how you've successfully managed multiple tasks and coordinated teams in previous roles. This will demonstrate you're the right fit for the Field Manager role.
β¨Tip Number 4
Don't forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at Anglian.
We think you need these skills to ace Field Manager
Some tips for your application π«‘
Tailor Your CV: Make sure your CV is tailored to the Field Manager role. Highlight your experience in the home improvement or construction industry, and showcase your organisational skills and attention to detail. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your previous experiences align with our customer-first approach. Let us know how you can contribute to delivering exceptional service at Anglian.
Show Off Your Communication Skills: As a Field Manager, excellent communication is key. In your application, demonstrate your interpersonal skills and how you've effectively managed teams or resolved customer issues in the past. We love seeing real-life examples!
Apply Through Our Website: Don't forget to apply through our website! Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, it shows youβre keen on joining our fantastic team at Anglian!
How to prepare for a job interview at Anglian Home Improvements
β¨Know the Company Inside Out
Before your interview, take some time to research Anglian. Understand their products, services, and customer-first approach. This will not only help you answer questions more effectively but also show your genuine interest in the company.
β¨Showcase Your Leadership Skills
As a Field Manager, you'll be leading installation teams. Prepare examples from your past experiences where you've successfully managed teams, coordinated schedules, or resolved conflicts. Highlighting these skills will demonstrate that you're the right fit for the role.
β¨Prepare for Scenario-Based Questions
Expect questions that assess how you'd handle specific situations, like dealing with customer complaints or ensuring quality installations. Think of relevant scenarios from your experience and how you tackled them, focusing on your problem-solving abilities.
β¨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, the challenges they face, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.