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For Companies At a Glance
- Tasks: Ensure smooth job progression by resolving technical and financial issues.
- Company: Join a forward-thinking team in the home improvement industry.
- Benefits: Competitive salary, 31 days holiday, and health benefits including gym discounts.
- Why this job: Be the key contact for customers and make a real impact on their experience.
- Qualifications: Strong communication skills and business acumen required.
- Other info: Enjoy career development opportunities and a supportive work environment.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a proactive and customer-focused Business Acceptance Manager to join our team. This role is pivotal in ensuring that jobs sold and surveyed can proceed smoothly by resolving technical, financial, or specification issues that arise after the initial survey. You will act as the key point of contact for both internal teams and customers, providing clear communication and effective solutions.
Responsibilities
- Review and resolve sales queries where intervention is required to make jobs proceedable.
- Liaise with customers via phone and email to discuss contract changes and agree on solutions.
- Generate and track Variation of Contract (VOC) documents, ensuring pricing aligns with company policies.
- Resolve finance-related issues, including changes to agreements or lapsed deals.
- Work collaboratively with stakeholders to improve processes and efficiencies.
- Identify opportunities for continuous improvement in cost, quality, and service.
Qualifications
- Strong business and commercial acumen.
- Excellent communication skills with the ability to engage confidently with customers and stakeholders.
- Good product and operational knowledge (manufacturing, construction, or home improvement industry experience desirable).
- Proficiency in Microsoft Office applications.
- Results-driven and solution-oriented mindset.
Benefits
- Competitive salary.
- 31 days holiday, increasing with service, plus an additional paid day for your birthday.
- Paid time off annually to volunteer.
- Comprehensive health & wellbeing benefits including heavily discounted gym memberships, employee assistance programme and free access to mental health first aiders.
- Heavily discounted employee purchase scheme on all products.
- Group Perks and freebies on days out, cinema, theatre, eating in and out, mobiles phones, food shopping and most major high street retailers.
- Opportunity to work with a forward-thinking and supportive team.
- Career development and continuous learning opportunities.
- Salary Sacrifice benefits - pension, cycle to work and our additional annual leave purchase scheme while potentially reducing your tax and National Insurance contributions.
Business Acceptance Manager in Cheadle employer: Anglian Home Improvements
Contact Detail:
Anglian Home Improvements Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Acceptance Manager in Cheadle
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Business Acceptance Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to customer communication and problem-solving. We recommend role-playing with a friend or using online resources to get comfortable with articulating your experience and skills.
✨Tip Number 3
Showcase your results-driven mindset! When discussing your past experiences, focus on specific examples where you resolved issues or improved processes. This will demonstrate your proactive approach and ability to deliver effective solutions.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our forward-thinking team.
We think you need these skills to ace Business Acceptance Manager in Cheadle
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Acceptance Manager role. Highlight your experience in resolving technical and financial issues, as well as your communication skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've successfully managed customer queries or improved processes in the past. We love a good story!
Showcase Your Skills: Don’t forget to highlight your proficiency in Microsoft Office and any relevant industry knowledge. If you’ve got experience in manufacturing, construction, or home improvement, let us know! We’re looking for someone who can hit the ground running.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s quick and easy, and it helps us keep everything organised. Plus, we can’t wait to see your application come through!
How to prepare for a job interview at Anglian Home Improvements
✨Know Your Stuff
Make sure you brush up on your knowledge of the manufacturing, construction, or home improvement industries. Understanding the technical and financial aspects of these sectors will help you answer questions confidently and demonstrate your strong business acumen.
✨Communication is Key
Since this role involves liaising with customers and internal teams, practice clear and effective communication. Prepare to discuss how you've successfully resolved issues in the past and be ready to showcase your ability to engage confidently with stakeholders.
✨Show Your Problem-Solving Skills
Be prepared to share examples of how you've tackled challenges in previous roles. Highlight your results-driven and solution-oriented mindset by discussing specific situations where you identified opportunities for improvement and implemented successful changes.
✨Familiarise Yourself with Company Policies
Understanding the company's pricing policies and procedures for generating Variation of Contract documents will give you an edge. Research the company’s values and benefits to show that you're genuinely interested in being part of their forward-thinking team.
