At a Glance
- Tasks: Lead and organise installation teams, ensuring top-notch customer service and quality installations.
- Company: Join Anglian, a leading home improvement company focused on innovation and customer satisfaction.
- Benefits: Enjoy competitive salary, 31 days holiday, health benefits, and discounts on major retailers.
- Other info: Great career growth opportunities and a supportive work environment await you.
- Why this job: Make a real impact in a dynamic role while developing your skills in the home improvement industry.
- Qualifications: Experience in installation processes and strong interpersonal skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
About Us
At Anglian we are a leading home improvement company committed to providing high-quality Windows, Doors, Conservatories and Roof line products and exceptional customer service. Our success is built on innovation, dedication, and a customer-first approach. Join us to make a real impact in an exciting business.
The Role
We are currently seeking a Field Manager to join our team. You will be at the heart of our daily operations, field based, leading and organising our self-employed Installation teams, inspecting works completed. At all times providing first class service to our customers to ensure that installations are completed within agreed timescales and to Anglian's quality standards.
Key Responsibilities
- Deliver an exceptional customer experience, adhering to Anglian standards.
- Monitor 6-7 installation teams to ensure timely and quality installations.
- Provide support to installation teams to develop their skills and performance.
- Handle customer installation queries or issues in a professional and timely manner thus enabling prompt account settlement upon completion of the job.
- Ensure that installations are completed in line with H&S standards.
What We're Looking For
- Knowledge of installation processes and best practices.
- Good On–Site presence; interpersonal skills, comfortable talking to customers.
- Previous experience in a similar role within the home improvement or construction industry.
- Strong organisational abilities with a keen attention to detail.
- Valid driver's licence to travel as required within the region.
Why Join Us?
- Competitive salary.
- Pension.
- Company Car.
- 31 days holiday (including Bank Holidays and increasing to 33 days with service within 2 years).
- An additional paid day for your birthday.
- Paid time off annually to volunteer.
- Comprehensive health & well-being benefits including access to in-house occupational health & well-being resources, discounted gym memberships, employee assistance programme, & mental health resources.
- Heavily discounted employee purchase scheme on all Company products.
- Group perks & discounts on most major high street retailers including food shopping, days out, cinema, theatre, dining, mobile phones.
- Salary sacrifice benefits – enjoy perks such as pension, cycle to work, electric car purchase, and additional annual leave, while potentially reducing your tax and NI contributions.
- Access to extensive financial well-being resources including flexible pay and competitive savings & borrowing products.
- Employee recognition schemes.
Take the next step in your career by applying today!
Important Information About Right to Work
We're delighted that you're considering joining our team. For this role, applications will only be accepted from individuals who already have the right to work in the UK, or who can independently secure this right. This position does not meet the Home Office requirements for employer visa sponsorship. If you're unsure about your eligibility, you can find helpful information on the UK government website Visas and immigration - GOV.UK. Thank you for your understanding.
Equality, Diversity and Inclusion
Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company's value of "Succeed Together" we are committed to Equality, Diversity and Inclusion. We recruit the 'best person for the job' regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.
Field Manager in Cheadle Hulme employer: Anglian Home Improvements
Contact Detail:
Anglian Home Improvements Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Manager in Cheadle Hulme
✨Tip Number 1
Get to know the company inside out! Research Anglian's products and values so you can show off your knowledge during interviews. This will help us see that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the role and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those tricky interview questions! Think about how your experience aligns with the responsibilities of a Field Manager. We want to hear about your past successes and how you handle challenges in the field.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows us that you’re keen on the position. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Field Manager in Cheadle Hulme
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about joining Anglian and making a difference in the home improvement industry.
Tailor Your CV: Make sure your CV is tailored to the Field Manager position. Highlight your relevant experience in managing installation teams and any customer service achievements. We love seeing how your skills align with what we're looking for!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, especially when it comes to your experience and qualifications.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Anglian Home Improvements
✨Know Your Stuff
Make sure you brush up on installation processes and best practices relevant to the home improvement industry. Being able to discuss these confidently will show that you’re not just a good fit for the role, but that you genuinely understand what it takes to lead installation teams effectively.
✨Showcase Your People Skills
As a Field Manager, you'll be interacting with both customers and installation teams. Prepare examples of how you've successfully handled customer queries or resolved issues in the past. This will demonstrate your interpersonal skills and ability to maintain a first-class service.
✨Be Organised
With 6-7 installation teams to monitor, strong organisational abilities are key. Bring along a plan or strategy that you would implement to ensure timely and quality installations. This shows initiative and that you can think ahead about managing multiple teams.
✨Safety First
Familiarise yourself with health and safety standards relevant to the construction industry. Be ready to discuss how you would ensure compliance during installations. This not only highlights your knowledge but also your commitment to maintaining a safe working environment.