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- Tasks: Coordinate operations and deliver exceptional customer service in a dynamic office environment.
- Company: Join Anglian Home Improvements, a leader in home improvement solutions.
- Benefits: Enjoy competitive salary, 31 days holiday, and comprehensive health benefits.
- Why this job: Be the heartbeat of our team, transforming homes and improving lives.
- Qualifications: Strong communication skills and proficiency in Microsoft Office required.
- Other info: Opportunities for career development and a supportive, inclusive culture.
The predicted salary is between 28800 - 43200 £ per year.
We are currently seeking an Office Coordinator to join our thriving team at Anglian Home Improvements, a leading provider of home improvement solutions. As an Office Coordinator, you'll be at the heart of our operations, ensuring seamless coordination and outstanding customer service. We're looking for a detail-oriented and customer-focused individual to support our team in ensuring the smooth running of our local depot. From coordinating installation teams to resolving operational issues, you will play a vital role in maintaining our high standards and ensuring each customer has a positive experience.
Key Responsibilities:
- You will be the main contact point for our customers, delivering exceptional customer service by promptly assisting with any queries or concerns.
- Coordinate installation teams, trades, and customers to ensure smooth project execution.
- Monitor and track appointment schedules and installation plans to ensure deadlines are met.
- Maintain accurate records of project details related to installations.
- Resolve operational issues efficiently to minimise disruptions.
- Process purchase orders and reconcile invoices.
Key Skills:
- Excellent communication and interpersonal skills.
- Strong organisational abilities with a keen attention to detail.
- Ability to manage multiple tasks and prioritise effectively.
- Proficiency in Microsoft Office suite (Word, Excel, Outlook).
- Familiarity with customer relationship management (CRM) software is advantageous.
Benefit Package:
- Competitive salary
- Pension
- 31 days holiday, increasing with service, plus have your birthday off
- Paid time off annually to volunteer
- Comprehensive health & well-being benefits, heavily discounted gym memberships and free access to mental health first aiders
- Heavily discounted group discount scheme on all products
- Group perks and freebies on days out, cinema, theatre, eating in and out, mobile phones, food shopping and most major high street retailers
- Opportunity to work with a forward-thinking and supportive team
- Career development and continuous learning opportunities
Ready to make a difference in the home improvement industry? Join us and be a part of transforming homes and improving lives. We're excited to welcome dedicated individuals to our team!
Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.
Office Coordinator in Bodmin employer: Anglian Home Improvements
Contact Detail:
Anglian Home Improvements Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Coordinator in Bodmin
✨Tip Number 1
Get to know the company inside out! Research Anglian Home Improvements, their values, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for standing out in the interview process.
✨Tip Number 3
Prepare for common interview questions related to customer service and coordination. Think of specific examples from your past experiences that highlight your skills and how you can contribute to the team.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression and keep you top of mind for the hiring team.
We think you need these skills to ace Office Coordinator in Bodmin
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond to help customers in the past, as this role is all about delivering exceptional service.
Be Organised and Detail-Oriented: Since you'll be coordinating various teams and schedules, it's crucial to demonstrate your organisational skills. Share examples of how you've managed multiple tasks effectively and kept everything running smoothly.
Tailor Your Application: Take a moment to customise your application for us. Use keywords from the job description to show that you understand what we're looking for in an Office Coordinator. This will make your application stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Anglian Home Improvements
✨Know the Company Inside Out
Before your interview, take some time to research Anglian Home Improvements. Understand their values, services, and recent projects. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Organisational Skills
As an Office Coordinator, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or resolved operational issues. This will demonstrate your ability to handle the responsibilities of the role.
✨Practice Your Customer Service Scenarios
Since you'll be the main contact for customers, think about how you would handle various customer queries or concerns. Practising these scenarios can help you articulate your approach to delivering exceptional customer service during the interview.
✨Familiarise Yourself with Relevant Software
Make sure you're comfortable with Microsoft Office and any CRM software mentioned in the job description. If you have experience with these tools, be ready to discuss how you've used them to improve efficiency or customer interactions in previous roles.
