At a Glance
- Tasks: Resolve technical and financial issues to ensure smooth job progression.
- Company: Join a forward-thinking company that values teamwork and inclusivity.
- Benefits: Competitive salary, 31 days holiday, health benefits, and discounts on products.
- Why this job: Make a real impact by improving processes and customer satisfaction.
- Qualifications: Strong communication skills and business acumen; industry experience is a plus.
- Other info: Opportunities for career development and continuous learning.
The predicted salary is between 28800 - 48000 £ per year.
We are looking for a proactive and customer-focused Business Acceptance Manager to join our team. This role is pivotal in ensuring that jobs sold and surveyed can proceed smoothly by resolving technical, financial, or specification issues that arise after the initial survey. You will act as the key point of contact for both internal teams and customers, providing clear communication and effective solutions.
What You'll Do
- Review and resolve sales queries where intervention is required to make jobs proceedable.
- Liaise with customers via phone and email to discuss contract changes and agree on solutions.
- Generate and track Variation of Contract (VOC) documents, ensuring pricing aligns with company policies.
- Resolve finance-related issues, including changes to agreements or lapsed deals.
- Work collaboratively with stakeholders to improve processes and efficiencies.
- Identify opportunities for continuous improvement in cost, quality, and service.
What We're Looking For
- Strong business and commercial acumen.
- Excellent communication skills with the ability to engage confidently with customers and stakeholders.
- Good product and operational knowledge (manufacturing, construction, or home improvement industry experience desirable).
- Proficiency in Microsoft Office applications.
- Results-driven and solution-oriented mindset.
Why Join Us?
- Competitive salary.
- 31 days holiday, increasing with service, plus an additional paid day for your birthday!
- Paid time off annually to volunteer.
- Comprehensive health & well-being benefits including, heavily discounted gym memberships, employee assistance programme and free access to mental health first aiders.
- Heavily discounted employee purchase scheme on all products.
- Group Perks and freebies on days out, cinema, theatre, eating in and out, mobiles phones, food shopping and most major high street retailers.
- Opportunity to work with a forward-thinking and supportive team.
- Career development and continuous learning opportunities.
- Salary Sacrifice benefits – enjoy benefits such as pension, cycle to work and our additional annual leave purchase scheme whilst potentially reducing your tax and National Insurance contributions!
If you're ready to take on a challenging and rewarding role, we'd love to hear from you.
Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company's value of Succeed Together we are committed to Equality, Diversity and Inclusion. We recruit the best person for the job regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.
Business Acceptance Manager in Birmingham employer: Anglian Home Improvements
Contact Detail:
Anglian Home Improvements Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Acceptance Manager in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Business Acceptance Manager role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its values. Understand their approach to customer service and problem-solving, so you can showcase how your skills align with their needs. We want you to shine!
✨Tip Number 3
Practice your communication skills! As a Business Acceptance Manager, you'll need to engage confidently with customers and stakeholders. Role-play common scenarios with a friend to get comfortable with discussing contract changes and resolving issues.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team. So, hit that apply button and show us what you've got!
We think you need these skills to ace Business Acceptance Manager in Birmingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Business Acceptance Manager role. Highlight your relevant experience in resolving technical or financial issues, as well as your strong communication skills. We want to see how you can bring value to our team!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. Whether it's resolving a customer query or improving a process, we love to see a results-driven mindset that aligns with our values at StudySmarter.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and fit for the role.
Apply Through Our Website: We encourage you to submit your application directly through our website. This way, you’ll ensure it reaches the right people and you’ll get a feel for our company culture. Plus, it’s super easy to do!
How to prepare for a job interview at Anglian Home Improvements
✨Know Your Stuff
Make sure you brush up on your knowledge of the manufacturing, construction, or home improvement industries. Understanding the technical and financial aspects of the role will help you answer questions confidently and show that you're proactive about the job.
✨Communicate Clearly
Since this role involves liaising with customers and internal teams, practice articulating your thoughts clearly. Use examples from your past experiences to demonstrate your communication skills and how you've resolved issues effectively.
✨Show Your Problem-Solving Skills
Prepare to discuss specific instances where you've identified problems and implemented solutions. Highlight your results-driven mindset and how you can bring that to the team to improve processes and efficiencies.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the company's approach to continuous improvement or how they handle customer feedback. This shows your interest in the role and helps you gauge if it's the right fit for you.