Field Manager in Bath, Somerset

Field Manager in Bath, Somerset

Bath +1 Full-Time 30000 - 40000 £ / year (est.) No home office possible
Anglian Home Improvements

At a Glance

  • Tasks: Lead and organise installation teams while ensuring top-notch customer service.
  • Company: Join Anglian, a leading home improvement company with a customer-first approach.
  • Benefits: Enjoy competitive salary, pension, company car, and 31 days holiday.
  • Other info: Access to health benefits, employee discounts, and volunteer time off.
  • Why this job: Make a real impact in a dynamic environment with growth opportunities.
  • Qualifications: Experience in installation processes and strong organisational skills required.

The predicted salary is between 30000 - 40000 £ per year.

About Us

At Anglian we are a leading home improvement company committed to providing high-quality Windows, Doors, Conservatories and Roof line products and exceptional customer service. Our success is built on innovation, dedication, and a customer-first approach. Join us to make a real impact in an exciting business.

The Role

We are currently seeking a Field Manager to join our team. You will be at the heart of our daily operations, field based, leading and organising our self-employed Installation teams, inspecting works completed. At all times providing first class service to our customers to ensure that installations are completed within agreed timescales and to Anglian's quality standards.

Key Responsibilities

  • Deliver an exceptional customer experience, adhering to Anglian standards.
  • Monitor 6-7 installation teams to ensure timely and quality installations.
  • Provide support to installation teams to develop their skills and performance.
  • Handle customer installation queries or issues in a professional and timely manner thus enabling prompt account settlement upon completion of the job.
  • Ensure that installations are completed in line with H&S standards.

What We're Looking For

  • Knowledge of installation processes and best practices.
  • Good On-Site presence; interpersonal skills, comfortable talking to customers.
  • Previous experience in a similar role within the home improvement or construction industry.
  • Strong organisational abilities with a keen attention to detail.
  • Valid driver's licence to travel as required within the region.

Why Join Us?

  • Competitive salary.
  • Pension.
  • Company Car.
  • 31 days holiday (including Bank Holidays and increasing to 33 days with service within 2 years).
  • An additional paid day for your birthday.
  • Paid time off annually to volunteer.
  • Comprehensive health & well-being benefits including access to in-house occupational health & well-being resources, discounted gym memberships, employee assistance programme, & mental health resources.
  • Heavily discounted employee purchase scheme on all Company products.
  • Group perks & discounts on most major high street retailers including food shopping, days out, cinema, theatre, dining, mobile phones.
  • Salary sacrifice benefits – enjoy perks such as pension, cycle to work, electric car purchase, and additional annual leave, while potentially reducing your tax and NI contributions.
  • Access to extensive financial well-being resources including flexible pay and competitive savings & borrowing products.
  • Employee recognition schemes.

Take the next step in your career by applying today!

Important Information About Right to Work

We're delighted that you're considering joining our team. For this role, applications will only be accepted from individuals who already have the right to work in the UK, or who can independently secure this right. This position does not meet the Home Office requirements for employer visa sponsorship. If you're unsure about your eligibility, you can find helpful information on the UK government website Visas and immigration - GOV.UK. Thank you for your understanding.

Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of Succeed Together we are committed to Equality, Diversity and Inclusion. We recruit the best person for the job regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.

Locations

Bath Somerset

Field Manager in Bath, Somerset employer: Anglian Home Improvements

At Anglian, we pride ourselves on being a leading home improvement company that values innovation and a customer-first approach. As a Field Manager, you will enjoy a supportive work culture that prioritises employee well-being, offering competitive salaries, generous holiday allowances, and extensive health benefits. With opportunities for personal growth and development, along with unique perks like paid volunteer time and an employee purchase scheme, Anglian is an excellent employer for those looking to make a meaningful impact in their careers.
Anglian Home Improvements

Contact Detail:

Anglian Home Improvements Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Field Manager in Bath, Somerset

✨Tip Number 1

Get to know the company inside out! Research Anglian's values, products, and customer service approach. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.

✨Tip Number 2

Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Field Manager role. Personal connections can give you an edge!

✨Tip Number 3

Prepare for the interview by practising common questions related to installation processes and customer service. Think about specific examples from your past experience that demonstrate your skills and how you handle challenges.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're proactive and serious about joining Anglian.

We think you need these skills to ace Field Manager in Bath, Somerset

Customer Service
Installation Processes Knowledge
Interpersonal Skills
Organisational Abilities
Attention to Detail
Problem-Solving Skills
Health and Safety Standards Compliance
Team Leadership
Communication Skills
Time Management
Field Operations Management
Conflict Resolution
Driving Licence

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Field Manager role. Highlight your experience in managing installation teams and any relevant skills that align with Anglian's customer-first approach.

Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of how you've delivered exceptional customer service and managed projects in the home improvement or construction industry.

Showcase Your Interpersonal Skills: Since you'll be interacting with customers and installation teams, emphasise your interpersonal skills. Let us know how you handle queries and resolve issues effectively.

Apply Through Our Website: We encourage you to apply through our website for a seamless application process. It’s the best way for us to receive your application and get you on board quickly!

How to prepare for a job interview at Anglian Home Improvements

✨Know Your Stuff

Make sure you brush up on installation processes and best practices relevant to the home improvement industry. Being able to discuss these confidently will show that you’re not just a good fit for the role, but that you genuinely understand what it takes to lead installation teams effectively.

✨Show Off Your People Skills

As a Field Manager, you'll be interacting with both customers and installation teams. Prepare examples of how you've successfully handled customer queries or resolved issues in the past. This will demonstrate your interpersonal skills and ability to maintain a first-class service.

✨Be Organised

With 6-7 installation teams to monitor, organisation is key. Bring along a plan or strategy that outlines how you would manage multiple teams and ensure timely installations. This will highlight your strong organisational abilities and attention to detail.

✨Safety First

Familiarise yourself with health and safety standards relevant to the installation process. Be ready to discuss how you would ensure compliance and promote a safe working environment for your teams. This shows that you take safety seriously and are prepared to uphold Anglian's high standards.

Field Manager in Bath, Somerset
Anglian Home Improvements
Location: Bath

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