Customer Service Engineer (Contract) in Basingstoke
Customer Service Engineer (Contract)

Customer Service Engineer (Contract) in Basingstoke

Basingstoke Full-Time 28800 - 43200 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist customers with product and installation maintenance for windows and doors.
  • Company: Join a leading company known for quality and customer satisfaction.
  • Benefits: Flexible working hours, competitive pay, and a supportive team environment.
  • Why this job: Be the hero who ensures customers have the best experience with our products.
  • Qualifications: Experience in window and door engineering and a passion for customer service.
  • Other info: Contract position with opportunities for growth and skill development.

The predicted salary is between 28800 - 43200 Β£ per year.

Are you an experienced Window and Door Engineer who takes pride in their work? Do you have a passion for exceptional customer service? Are you someone who wants to get the job done right, first time every time?

Our Window and Door Engineers are essential to efficiently & effectively assist our customers with any product and installation related maintenance for Anglian installed products covered by...

Customer Service Engineer (Contract) in Basingstoke employer: Anglian Home Improvements

At Anglian, we pride ourselves on fostering a supportive and dynamic work environment where our Customer Service Engineers can thrive. With a strong emphasis on employee development, we offer comprehensive training and growth opportunities, ensuring that our team members are equipped to deliver exceptional service. Located in a vibrant community, we also provide competitive benefits and a culture that values teamwork and excellence, making us an outstanding employer for those seeking meaningful and rewarding careers.
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Contact Detail:

Anglian Home Improvements Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Customer Service Engineer (Contract) in Basingstoke

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for a Customer Service Engineer role. Sometimes, a friendly chat can lead to opportunities that aren't even advertised.

✨Tip Number 2

Prepare for those interviews! Research common questions for Customer Service Engineer roles and practice your answers. We want you to showcase your passion for exceptional customer service and your knack for getting things done right, first time every time.

✨Tip Number 3

Showcase your skills! If you've got any relevant certifications or training, make sure to highlight them during your conversations. We love seeing candidates who take pride in their work and are committed to continuous improvement.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who can help us deliver top-notch service to our customers.

We think you need these skills to ace Customer Service Engineer (Contract) in Basingstoke

Window and Door Engineering
Customer Service
Product Knowledge
Installation Maintenance
Attention to Detail
Problem-Solving Skills
Communication Skills
Time Management
Technical Aptitude
Quality Assurance

Some tips for your application 🫑

Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for providing top-notch customer service. Share examples of how you've gone above and beyond to help customers in the past – we love hearing about those moments!

Highlight Your Technical Skills: As a Window and Door Engineer, your technical expertise is key. Make sure to detail your experience with installation and maintenance, and don’t forget to mention any specific products you’ve worked with that relate to our offerings.

Be Clear and Concise: We appreciate straightforward communication. Keep your application clear and to the point, ensuring that we can easily see why you’re the right fit for the role. Avoid jargon unless it’s relevant to the job!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Anglian Home Improvements

✨Know Your Stuff

Make sure you brush up on your technical knowledge about window and door installations. Be ready to discuss specific products and common issues you’ve encountered in the past. This will show that you’re not just a people person, but also a skilled engineer.

✨Showcase Your Customer Service Skills

Prepare examples of how you've gone above and beyond for customers in previous roles. Think of situations where you resolved conflicts or turned a negative experience into a positive one. This will highlight your passion for exceptional customer service.

✨Practice Problem-Solving Scenarios

Anticipate questions that involve troubleshooting or resolving installation-related issues. Practise articulating your thought process clearly and logically. This will demonstrate your ability to get the job done right, first time every time.

✨Ask Insightful Questions

Prepare thoughtful questions about the company’s approach to customer service and product maintenance. This shows your genuine interest in the role and helps you understand if the company aligns with your values.

Customer Service Engineer (Contract) in Basingstoke
Anglian Home Improvements
Location: Basingstoke

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