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For Companies At a Glance
- Tasks: Lead and organise installation teams while ensuring top-notch customer service.
- Company: Join a leading home improvement company with a focus on innovation and quality.
- Benefits: Enjoy 31 days holiday, a company car, and comprehensive health benefits.
- Why this job: Make a real impact in a dynamic role with excellent career growth opportunities.
- Qualifications: Experience in home improvement or construction, strong organisational skills, and a valid driver’s licence.
- Other info: Be part of a diverse team committed to equality and inclusion.
The predicted salary is between 36000 - 60000 £ per year.
Location: ME20 7JL, Aylesford, Kent, England
Status: Full Time
At Anglian we are a leading home improvement company committed to providing high-quality Windows, Doors, Conservatories and Roof line products and exceptional customer service. Our success is built on innovation, dedication, and a customer-first approach. Join us to make a real impact in an exciting business.
The Role
We are currently seeking a Field Manager to join our team. You will be at the heart of our daily operations, field based, leading and organising our self-employed Installation teams, inspecting works completed. At all times providing first class service to our customers to ensure that installations are completed within agreed timescales and to Anglian's quality standards.
Key Responsibilities
- Deliver an exceptional customer experience, adhering to Anglian standards
- Monitor 6-7 installation teams to ensure timely and quality installations
- Provide support to installation teams to develop their skills and performance
- Handle customer installation queries or issues in a professional and timely manner thus enabling prompt account settlement upon completion of the job
- Ensure that installations are completed in line with H&S standards
What We’re Looking For
- Knowledge of installation processes and best practices
- Good on-site presence; interpersonal skills, comfortable talking to customers
- Previous experience in a similar role within the home improvement or construction industry
- Strong organisational abilities with a keen attention to detail
- Valid driver’s licence to travel as required within the region
Why Join Us?
- Pension
- Company Car
- 31 days holiday (including Bank Holidays and increasing to 33 days with service within 2 years)
- An additional paid day for your birthday
- Paid time off annually to volunteer
- Comprehensive health & well-being benefits including access to in-house occupational health & well-being resources, discounted gym memberships, employee assistance programme, & mental health resources
- Heavily discounted employee purchase scheme on all Company products
- Group perks & discounts on most major high street retailers including food shopping, days out, cinema, theatre, dining, mobile phones
- Salary sacrifice benefits – pension, cycle to work, electric car purchase, and additional annual leave, while potentially reducing your tax and NI contributions
- Access to extensive financial well-being resources including flexible pay and competitive savings & borrowing products
Take the next step in your career by applying today!
Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.
Field Manager in Aylesford employer: Anglian Home Improvements
Contact Detail:
Anglian Home Improvements Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Manager in Aylesford
✨Tip Number 1
Get to know the company inside out! Research Anglian's values, products, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to field management and customer service. Think about your past experiences and how they align with Anglian's commitment to quality and customer satisfaction.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Field Manager in Aylesford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Manager role. Highlight your experience in managing installation teams and any relevant skills that align with Anglian's standards. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the home improvement industry and how your previous experiences make you the perfect fit for this role. Let us know what excites you about working with Anglian.
Showcase Your Customer Service Skills: Since delivering exceptional customer service is key, be sure to include examples of how you've handled customer queries or issues in the past. We love candidates who can demonstrate their commitment to putting customers first!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s quick and easy, and ensures your application gets to the right people. Plus, we can't wait to see what you bring to the table!
How to prepare for a job interview at Anglian Home Improvements
✨Know Your Stuff
Make sure you brush up on installation processes and best practices relevant to the home improvement industry. Being able to discuss these confidently will show that you’re not just a good fit for the role, but that you also understand the quality standards Anglian expects.
✨Show Off Your People Skills
As a Field Manager, you'll be leading installation teams and interacting with customers regularly. Prepare examples of how you've successfully managed teams or resolved customer issues in the past. This will demonstrate your interpersonal skills and ability to handle challenges professionally.
✨Be Organised
With 6-7 installation teams to monitor, organisation is key. Bring a plan or system you’ve used in previous roles to manage multiple projects effectively. Discussing your approach to staying organised will highlight your attention to detail and ability to meet deadlines.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, or specific challenges the installation teams face. This shows your genuine interest in the role and helps you assess if Anglian is the right fit for you.
