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- Tasks: Be the go-to person for customers, coordinating teams and ensuring smooth operations.
- Company: Join Anglian Home Improvements, a leader in transforming homes with innovative solutions.
- Benefits: Enjoy 31 days holiday, remote doctor access, gym discounts, and paid volunteer time.
- Why this job: Make a real impact in customer service while growing your career in a supportive environment.
- Qualifications: Strong communication skills, attention to detail, and proficiency in Microsoft Office are essential.
- Other info: We value diversity and inclusion, welcoming all applicants to join our thriving team.
The predicted salary is between 24000 - 36000 £ per year.
We are currently seeking an Office Assistant to join our thriving team at Anglian Home Improvements, a leading provider of home improvement solutions. As an Office Assistant, you’ll be at the heart of our operations, ensuring seamless coordination and outstanding customer service. We’re looking for a detail-oriented and customer-focused Office Assistant to support our team in ensuring the smooth running of our local depot. From coordinating installation teams to resolving operational issues, you will play a vital role in maintaining our high standards, and ensuring each customer has a positive experience. Key Responsibilities: You will be the main contact point for our customers, delivering exceptional customer service by promptly assisting with any queries or concerns. Coordinate installation teams, trades, and customers to ensure smooth project execution. Monitor and track appointment schedules and installation plans to ensure deadlines are met. Maintain accurate records project details related to installations. Resolve operational issues efficiently to minimise disruptions. Process purchase orders and reconcile invoices. Key Skills: Excellent communication and interpersonal skills. Strong organisational abilities with a keen attention to detail. Ability to manage multiple tasks and prioritise effectively. Proficiency in Microsoft Office suite (Word, Excel, Outlook). Familiarity with customer relationship management (CRM) software is advantageous. Benefit Package: Competitive salary 31 days holiday, increasing to 33 days after 2 year of service Group well-being, including your birthday off annually, 24hr remote access to a doctor and heavily discounted gym memberships Wide variety of group retail, food shopping, cinema, theatre, mobile phone discounts & freebies Paid time off to volunteer Generous Employee Product Purchase Discount Scheme Opportunities for career growth and development. Ready to make a difference in the home improvement industry? Join us and be a part of transforming homes and improving lives. We’re excited to welcome dedicated individuals to our team! Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Companys value of Succeed Together we are committed to Equality, Diversity and Inclusion. We recruit the best person for the job regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees. JBRP1_UKTJ
Anglian Home Improvements | Office Assistant employer: Anglian Home Improvements
Contact Detail:
Anglian Home Improvements Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Anglian Home Improvements | Office Assistant
✨Tip Number 1
Familiarize yourself with the home improvement industry and Anglian Home Improvements specifically. Understanding our services and values will help you connect better with our team and customers during the interview.
✨Tip Number 2
Highlight your customer service experience in conversations. Since you'll be the main contact point for customers, showcasing your ability to handle queries and concerns effectively will set you apart.
✨Tip Number 3
Demonstrate your organizational skills by preparing examples of how you've managed multiple tasks or projects in the past. This will show us that you can handle the fast-paced environment of our office.
✨Tip Number 4
If you have experience with Microsoft Office or CRM software, be ready to discuss it. We value proficiency in these tools, and sharing specific instances where you've used them can strengthen your candidacy.
We think you need these skills to ace Anglian Home Improvements | Office Assistant
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Office Assistant position. Understand the key responsibilities and skills required, so you can tailor your application to highlight your relevant experience.
Highlight Customer Service Skills: Since the role emphasizes exceptional customer service, make sure to include specific examples from your past experiences where you successfully assisted customers or resolved issues. This will demonstrate your ability to meet the company's high standards.
Showcase Organizational Abilities: Detail your organizational skills in your CV and cover letter. Mention any tools or methods you use to manage multiple tasks effectively, as this is crucial for coordinating installation teams and tracking schedules.
Tailor Your CV and Cover Letter: Customize your CV and cover letter to reflect the language and requirements mentioned in the job description. Use keywords related to the role, such as 'detail-oriented', 'communication skills', and 'Microsoft Office proficiency' to catch the employer's attention.
How to prepare for a job interview at Anglian Home Improvements
✨Show Your Customer Service Skills
As an Office Assistant, you'll be the main contact for customers. Be prepared to share examples of how you've delivered exceptional customer service in the past. Highlight your ability to resolve issues quickly and effectively.
✨Demonstrate Organizational Abilities
This role requires strong organizational skills. Discuss how you manage multiple tasks and prioritize effectively. You might want to mention any tools or methods you use to keep track of appointments and project details.
✨Familiarize Yourself with Microsoft Office
Proficiency in Microsoft Office is essential for this position. Brush up on your skills in Word, Excel, and Outlook. Be ready to discuss how you've used these tools in previous roles to enhance productivity.
✨Emphasize Team Coordination Experience
You'll be coordinating installation teams and trades, so it's important to showcase any experience you have in team coordination. Talk about how you've successfully worked with different teams to ensure smooth project execution.
