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- Tasks: Engage with customers over the phone and online to generate leads for our sales team.
- Company: Join a dynamic team focused on great conversations and customer satisfaction.
- Benefits: Enjoy a competitive salary, performance bonuses, and 31 days of holiday!
- Why this job: Perfect for those who love communication and want to make an impact in sales.
- Qualifications: Strong verbal skills and a self-motivated attitude are key; experience is a plus!
- Other info: Receive training to ensure your success, whether you're new or experienced.
The predicted salary is between 24000 - 36000 £ per year.
We’re looking for people who can have great conversations over the phone and on-line. Whether you have previous sales experience or are brand new to the sector, we will provide the necessary training to ensure you succeed. This isn’t cold calling; these are all conversations with current or interested parties, and your role as a Call Centre Advisor is to turn those conversations into leads for our sales team. The ideal candidate will be focused, like working to targets, have strong communication skills and a fabulous telephone manner. RESPONSIBILITIES Calling prospective customers at their request or speaking with them on-line Listen to what our customers want and walk them through our product ranges Securing an appointment for our sales team to meet our customer and complete the sale Meeting set targets through your product knowledge and excellent customer service REQUIREMENTS Great verbal communication skills Skills in telesales, retail, estate agency or customer service desirable Basic IT skills Ability to work in a team and follow direction Being self motivated REWARDS Competitive salary and performance related bonus up to an extra £8k per annum or £666 each month 31 days holiday, increasing to 33 days after 2 year’s service Well-being benefits such as your birthday off a…
Call Centre Advisor employer: Anglian Home Improvements Careers
Contact Detail:
Anglian Home Improvements Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Call Centre Advisor
✨Tip Number 1
Familiarize yourself with our products and services. The more you know about what we offer, the better you'll be at having engaging conversations with potential customers.
✨Tip Number 2
Practice your telephone manner. Since this role heavily relies on communication, try role-playing conversations with friends or family to build your confidence and refine your approach.
✨Tip Number 3
Set personal targets for yourself. This will not only help you get into the right mindset for meeting our performance goals but also demonstrate your self-motivation during the interview process.
✨Tip Number 4
Show enthusiasm for teamwork. Highlight any past experiences where you successfully collaborated with others, as this is key in our environment where following direction and working together is essential.
We think you need these skills to ace Call Centre Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure to highlight any relevant experience in customer service, sales, or communication roles. Use specific examples that demonstrate your ability to engage with customers and meet targets.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role of Call Centre Advisor. Mention your strong communication skills and your motivation to succeed in a team environment. Be sure to explain why you are interested in this position specifically.
Showcase Your Skills: Emphasize your verbal communication skills and any experience you have in telesales or customer service. If you have basic IT skills, mention them as they are essential for the role.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Anglian Home Improvements Careers
✨Show Off Your Communication Skills
Since the role requires strong verbal communication, make sure to demonstrate your ability to articulate thoughts clearly during the interview. Practice active listening and respond thoughtfully to questions.
✨Highlight Relevant Experience
Even if you’re new to the sector, mention any experience in customer service, sales, or similar roles. Share specific examples of how you’ve successfully engaged with customers or met targets in the past.
✨Prepare for Role-Playing Scenarios
Be ready for potential role-playing exercises where you might need to simulate a call with a customer. This will showcase your telephone manner and ability to handle conversations effectively.
✨Express Your Motivation and Team Spirit
Emphasize your self-motivation and ability to work within a team. Share examples of how you’ve contributed to team goals or supported colleagues in achieving targets.
