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- Tasks: Join our Income Team to manage and reconcile financial transactions while providing top-notch customer service.
- Company: ARU, a leading global university known for its innovative education and research.
- Benefits: Competitive salary, professional development support, and a vibrant work environment.
- Other info: Flexible working options and commitment to diversity and inclusion.
- Why this job: Make a real impact in a dynamic team while developing your finance skills.
- Qualifications: Two A-Levels or equivalent, with experience in customer service and data input.
The predicted salary is between 26707 - 30378 £ per year.
ARU is a global university transforming lives through innovative, inclusive and entrepreneurial education and research. ARU holds a Gold award for the quality of its education, awarded through the Teaching Excellence Framework (TEF). ARU’s research institutes and four faculties bridge scientific, technical and creative fields. We deliver impactful research which tackles pressing issues and makes a real difference to our communities. Our academic excellence has been recognised by the UK’s Higher Education funding bodies, with 16 of our research areas assessed as world leading.
About The Role
Financial Services provides a challenging and interesting environment for self‑motivated individuals who are looking for an exciting challenge. The post holder will be responsible for receipting and reconciling all income and providing an efficient, quality and customer‑focused income collection service. Responsibilities also include providing a professional customer‑focused service dealing with student tuition fee enquiries.
Qualifications and Experience
- Two A‑Levels or vocational qualifications at NVQ level 3 or equivalent
- Previous experience in a customer‑service environment dealing with data inputting of financial transactions
- Numerate, IT literate with sound knowledge of Microsoft Office
- Good communication, interpersonal and organisational skills, an eye for detail and the ability to meet deadlines
The University will support professional development in the role by funding study towards AAT (or equivalent).
Equality, Diversity and Inclusion
We are committed to safeguarding and promoting the welfare of our staff and students and expect all staff and volunteers to share this commitment. We value diversity at ARU and welcome applications from all sections of the community.
Income Team Finance Assistant in Essex employer: Anglia Ruskin University
Contact Detail:
Anglia Ruskin University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Income Team Finance Assistant in Essex
✨Tip Number 1
Network like a pro! Reach out to current employees at ARU on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching ARU’s values and recent projects. Show us that you’re not just another candidate, but someone who genuinely cares about making a difference in the community.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to customer service and finance. We want to see how you handle real-life scenarios, so think of examples from your past experiences.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows us that you’re really interested in the role. Plus, it keeps you on our radar!
We think you need these skills to ace Income Team Finance Assistant in Essex
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Income Team Finance Assistant role. Highlight your customer service experience and any relevant financial skills. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our mission at ARU. Keep it engaging and personal.
Show Off Your Skills: Don’t forget to showcase your IT literacy and numeracy skills in your application. Mention specific software you’re familiar with, especially Microsoft Office, as it’s crucial for this position.
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way to ensure your application gets the attention it deserves. Good luck!
How to prepare for a job interview at Anglia Ruskin University
✨Know Your Numbers
As an Income Team Finance Assistant, you'll be dealing with financial transactions, so brush up on your numeracy skills. Be prepared to discuss how you've handled data inputting in previous roles and any specific software you've used. This will show that you're not just familiar with numbers but also confident in managing them.
✨Customer Service is Key
Since the role involves providing a customer-focused service, think of examples where you've excelled in customer service. Prepare to share how you dealt with challenging enquiries or resolved issues effectively. This will demonstrate your ability to communicate well and maintain professionalism under pressure.
✨Research ARU's Values
Familiarise yourself with ARU's mission and values, especially their commitment to diversity and inclusion. During the interview, mention how these values resonate with you and how you can contribute to creating an inclusive environment. This shows that you're not just looking for a job, but that you genuinely care about the institution's ethos.
✨Prepare Questions
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about the team dynamics, opportunities for professional development, or how success is measured in this role. This not only shows your interest in the position but also helps you gauge if it's the right fit for you.