About ARU:
ARU is a global university transforming lives through innovative, inclusive, and entrepreneurial education and research. ARU holds a Gold award for the quality of its education, awarded through the Teaching Excellence Framework (TEF).
ARU’s research institutes and four faculties bridge scientific, technical, and creative fields. We deliver impactful research which tackles pressing issues and makes a real difference to our communities. Our academic excellence has been recognised by the UK’s Higher Education funding bodies, with 16 of our research areas assessed as world leading. We are the largest provider of Nursing, Midwifery, Health, and Social Care students in the East of England, and we are also among the UK’s leading universities for degree apprenticeship provision, working with hundreds of employers across the UK.
About the role:
The Business Intelligence Service, sitting within the Strategic Planning and Performance Directorate, provides data and insights for a whole range of strategically important indicators supporting the achievement of our priorities and KPIs by enabling pro‑active and evidence‑based decision‑making, identification of risk areas and actions to tackle challenges.
We have a fantastic opportunity for someone with strong problem solving, analytical and data visualization skills to join our team to lead on the design and delivery of advanced qualitative and quantitative data analysis and insights from our surveys; student satisfaction, graduate outcomes, module evaluation and others.
The Data Insight Lead (Student Experience) will be responsible for extracting, collating, validating, interpreting and clearly presenting findings from a range of large and complex datasets, applying latest best practice tools and techniques. In their role as survey data specialist, they will also work together with colleagues across the University, survey providers and statutory agencies to support survey planning and delivery; providing advice and guidance on statutory and data requirements, scoping and specifying survey populations, enabling response rate monitoring and improvement and running training/engagement sessions to build a strong network of informed and engaged data users in both academic and professional service roles.
With a degree, equivalent qualification or relevant professional experience within the Higher Education sector, you will have the advanced statistical skills and experience needed to undertake complex data analysis and make best use of a wide range of data to guide and inform institutional key messages, strategy development and decision‑making.
The role requires excellent teamwork, communication and interpersonal skills, alongside resilience and flexibility to work in a fast paced and pressurised environment.
Informal enquiries can be made to Bettina Mills, Director of Strategic Planning and Performance at bettina.mills@aru.ac.uk
Closing date: 9 November 2026
We have an agile working culture and offer an extensive range of benefits including generous holiday entitlement, occupational pension schemes, training and development opportunities, travel to work scheme and a competitive relocation package.
We are committed to safeguarding and promoting welfare of our staff and students and expect all staff and volunteers to share this commitment. Applicants should be aware that ARU will carry out online searches as part of the due diligence on short listed candidates.
We value diversity at ARU and welcome applications from all sections of the community.
In accordance with Home Office guidance and the Asylum, Immigration and Nationality Act 2006, ARU has a responsibility to ensure that all employees are eligible to work in the UK and in the role for which they have been recruited. Prior to their start date, the successful candidate will be asked to provide evidence of their right to work in the UK.
For candidates who do not currently have the right to work in the UK, ARU is a UKVI‑licensed sponsor and may be able to provide sponsorship for eligible candidates appointed to skilled roles, subject to meeting the relevant immigration requirements. Eligibility for sponsorship will be assessed on a case-by-case basis.
Further information about UK immigration requirements and working in the UK can be found on the Home Office website.
Committed to being inclusive and open to discuss flexible working.
We reserve the right to close this vacancy once we have received sufficient applications.
#J-18808-Ljbffr
Data Insight Lead (Student Experience) in Chelmsford employer: Anglia Ruskin University
Anglia Ruskin University (ARU) is an exceptional employer, renowned for its commitment to innovative and inclusive education that transforms lives. With a Gold award for teaching excellence and a strong focus on research that addresses real-world challenges, ARU fosters a collaborative work culture that values diversity and encourages professional growth. Employees benefit from competitive salaries, opportunities for career advancement, and the chance to make a meaningful impact in the community while working in vibrant locations like Chelmsford, Cambridge, and Peterborough.
