At a Glance
- Tasks: Be the friendly face of our campus, assisting visitors and managing front desk operations.
- Company: Join Anglia Ruskin University, a vibrant community in Chelmsford.
- Benefits: Flexible part-time hours, great experience, and a supportive work environment.
- Other info: Perfect for students looking to balance work and studies.
- Why this job: Make a difference on campus while developing your customer service skills.
- Qualifications: Strong organisational skills and proficiency in Microsoft Office required.
The predicted salary is between 12150 - 14850 £ per year.
Anglia Ruskin University in Chelmsford is seeking a Front Desk and Office Coordinator to join the campus team.
You will be the friendly, informative first point of contact for visitors, delivering excellent customer service and guiding people to the right services.
The role is 20 hours per week at Chelmsford, with duties spanning front desk administration, room bookings, stock management and support for campus events.
A patient, organised approach and strong Microsoft Office skills are essential.
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Campus Front Desk & Office Coordinator (Part-Time) in Chelmsford employer: Anglia Ruskin University
Anglia Ruskin University is an excellent employer, offering a vibrant work culture that prioritises professional development and collaboration. Located in Peterborough, the university provides competitive salaries, generous holiday allowances, and robust pension schemes, ensuring a rewarding work-life balance for its staff. With a focus on delivering industry-ready degrees, employees have unique opportunities to engage with industry partners and contribute to shaping the future of computing education.
StudySmarter Expert Advice🤫
We think this is how you could land Campus Front Desk & Office Coordinator (Part-Time) in Chelmsford
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Anglia Ruskin University and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Anglia Ruskin University and let us see your personality shine through!
We think you need these skills to ace Campus Front Desk & Office Coordinator (Part-Time) in Chelmsford
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Anglia Ruskin University.
Get Familiar with Our Brand:Before applying, take some time to learn about Anglia Ruskin University and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Anglia Ruskin University
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Anglia Ruskin University.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Anglia Ruskin University will surely appreciate.
