At a Glance
- Tasks: Analyse case law and provide evidence for court while updating records.
- Company: Join a supportive local government team focused on compliance.
- Benefits: Enjoy a competitive salary, flexible working, and career development.
- Other info: Work from home options and a rewarding pension scheme.
- Why this job: Make a difference in your community while growing your skills.
- Qualifications: Knowledge of Council Tax and experience with Capita or Civica.
The predicted salary is between 24000 - 36000 € per year.
Main Purpose of Job
To assist in the review of Council Tax Discounts and Exemptions in support of the Fraud Team objectives. To provide and input information onto relevant systems accurately and within given time limits to allow completion of government returns and management information.
Key Responsibilities
- To be familiar with Case Law relating to Council Tax and provide advice, guidance and mentoring to colleagues.
- To review Council Tax – Single Person Discount awards through desktop intelligence collection.
- To ensure compliance in the review of discounts, exemptions, disregards and disabled reductions.
- To assist with the NFI – SPD review processes within the partnership.
- To check computer records in the process of reviews and investigations.
- To write progress reports and provide evidence where cases have been reviewed or investigated.
- Deal with the public professionally and with discretion and sensitivity.
- To use the INTEC IDIS Data Matching system and import of data for analysis.
- To deal with inquiries concerning irregular Council Tax reliefs or exemptions by telephone and letter.
- To perform to the standards of ARP’s values and behaviours and encourage others to do so.
- Carrying out such other duties commensurate to the grade for the post.
ARP Council Tax Compliance Officer employer: Anglia Revenues Partnership
As an ARP Council Tax Compliance Officer, you will join a supportive and dynamic team that values professional growth and work-life balance. With competitive salaries, comprehensive training, and flexible working arrangements, we prioritise your development while ensuring a rewarding work environment. Our commitment to employee well-being is reflected in our generous rewards package and the Local Government Pension Scheme, making us an excellent employer for those seeking meaningful and impactful careers.
Contact Detail:
Anglia Revenues Partnership Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land ARP Council Tax Compliance Officer
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the application process.
✨Tip Number 3
Prepare for the interview by practising common questions related to Council Tax compliance. Think about how your experience with Capita and Civica can be highlighted to demonstrate your fit for the role.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar!
We think you need these skills to ace ARP Council Tax Compliance Officer
Some tips for your application 🫡
Know Your Stuff:Make sure you brush up on your knowledge of case law relating to Council Tax. We want to see that you understand the ins and outs of the role, so don’t hesitate to showcase your expertise in your application.
Show Off Your Experience:If you've worked with Capita or Civica before, let us know! Highlighting your relevant experience will help us see how you can hit the ground running in this role.
Be Clear and Concise:When writing your application, keep it straightforward. We appreciate well-structured reports, so make sure your application reflects your ability to analyse facts and present information clearly.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Anglia Revenues Partnership
✨Know Your Case Law
Brush up on relevant case law relating to Council Tax before your interview. Being able to discuss specific cases and their implications will show your depth of knowledge and understanding of the role.
✨Familiarise Yourself with Capita and Civica
Make sure you understand how Capita and Civica operate, especially in relation to Council Tax compliance. This will help you answer questions confidently and demonstrate your readiness to hit the ground running.
✨Show Off Your Analytical Skills
Prepare examples of how you've analysed facts and information in previous roles. Be ready to discuss how you would approach analysing data for Council Tax cases, as this is a key part of the job.
✨Emphasise Your Customer Service Skills
Since professional customer service is crucial, think of instances where you've provided excellent service. Be prepared to share these experiences and how they relate to working with the public in a Council Tax context.
