At a Glance
- Tasks: Manage customer relationships and ensure smooth order processing in a dynamic sales team.
- Company: Oadby Plastics, a leading manufacturer with a strong commitment to sustainability and employee development.
- Benefits: Competitive salary, profit share, 30 days holiday, and comprehensive wellbeing support.
- Other info: Opportunities for training, development, and career progression in a forward-thinking environment.
- Why this job: Join a supportive team where your contributions directly impact customer satisfaction and business growth.
- Qualifications: Experience in account management or customer service, with strong communication and organisational skills.
The predicted salary is between 30000 - 35000 £ per year.
Oadby Plastics is a leading plastics manufacturer with over 50 years of experience, built on a strong commitment to both our people and sustainability. We pride ourselves on being a business that genuinely values and invests in its employees, offering a positive and supportive working environment where everyone feels empowered to do their best work. Our Braintree branch reflects the core values that define Oadby Plastics: Attitude, Behaviour, and Culture. These values shape how we work together and how we support our customers every day. Guided by our vision of Customer Service Excellence, we provide a modern, well equipped environment where professionalism and collaboration thrive. At Oadby Plastics, we believe our people are at the heart of our success. We’re proud to offer a workplace where individuals are supported, developed, and encouraged to grow as part of a stable, forward‑thinking business.
What You Will Be Doing
- Managing customer enquiries, processing orders and ensuring accurate, timely communication throughout.
- Preparing quotes, negotiating within agreed guidelines and ensuring orders are delivered successfully.
- Building and maintaining strong, long‑term customer relationships, identifying opportunities to upsell and grow accounts.
- Working closely with production, logistics and internal teams to meet customer requirements and resolve any issues.
- Monitoring account performance and ensuring high levels of customer satisfaction are consistently achieved.
- Managing account revenue performance, working towards agreed KPIs and identifying opportunities to drive growth and profitability.
What Are We Looking For
- Experience in account management, customer service or sales order processing.
- Strong communication and negotiation skills, with the ability to build and maintain relationships.
- Good organisational skills and attention to detail, with the ability to manage multiple priorities.
- Confidence using computer systems, including Microsoft Office (Outlook, Word and Excel).
- A proactive, adaptable approach and the ability to work independently and as part of a team.
Benefits
- Salary – £30,000 – £35,000
- Company profit share scheme
- Hours – Monday to Friday 8.30am – 5.00pm
- Pension
- Annual leave – 30 days holiday (including bank holidays) rising with length of service
- Life assurance
- Free car parking
- Enhanced Maternity & Paternity
- Long service awards
- Free eye tests
- Employee referral scheme
- Training and development opportunities
- Wellbeing benefits: Employee Assisted Programme, 24‑hour GP access, Charity events/fundraisers
We are committed to applying our Equal Opportunities Policy at all stages of the recruitment and selection process and encourage applicants from different diverse groups in the community to apply. We can make reasonable adjustments at any stages if required.
Account Manager in Braintree employer: Anglia Plastics Ltd
Oadby Plastics is an exceptional employer that prioritises the well-being and development of its employees, fostering a positive and collaborative work culture at our Braintree branch. With over 50 years of experience in the plastics manufacturing industry, we offer competitive salaries, generous holiday allowances, and comprehensive training opportunities, ensuring that our team members are empowered to thrive and grow within a forward-thinking organisation. Our commitment to sustainability and customer service excellence makes Oadby Plastics not just a workplace, but a community where every individual can contribute meaningfully to our shared success.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager in Braintree
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Account Manager role.
✨Tip Number 2
Prepare for the interview by researching Oadby Plastics and their values. Show us how your experience aligns with their commitment to customer service excellence and sustainability. Tailor your answers to reflect their culture!
✨Tip Number 3
Practice your communication skills! As an Account Manager, you’ll need to build strong relationships. Role-play common interview scenarios with a friend to boost your confidence and refine your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Account Manager in Braintree
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of enthusiasm and a personal touch can make your application stand out.
Tailor Your Application:Make sure to tailor your application to the Account Manager role. Highlight your relevant experience in account management and customer service, and don’t forget to mention how you align with our values at Oadby Plastics.
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate well-structured applications that get straight to the heart of your skills and experiences.
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Don’t miss out!
How to prepare for a job interview at Anglia Plastics Ltd
✨Know Your Stuff
Before the interview, make sure you understand Oadby Plastics' values and how they relate to the role of an Account Manager. Familiarise yourself with their commitment to sustainability and customer service excellence, as this will show your genuine interest in the company.
✨Showcase Your Skills
Prepare specific examples from your past experience that demonstrate your account management skills, particularly in building customer relationships and resolving issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Ask Smart Questions
Think of insightful questions to ask during the interview. This could be about their approach to customer satisfaction or how they measure account performance. It shows you're engaged and serious about the role.
✨Be Yourself
Oadby Plastics values a positive attitude and collaborative culture. Be authentic and let your personality shine through. Show them how you can fit into their team while also bringing your unique strengths to the table.
