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- Tasks: Lead and manage the Community Engagement division while driving client growth strategies.
- Company: Join a dynamic organization focused on community engagement and impactful service delivery.
- Benefits: Enjoy mainly remote work with occasional office travel and a competitive daily rate.
- Why this job: Be part of a collaborative team that values continuous improvement and strong leadership.
- Qualifications: Experience in strategy development and line management of hybrid teams is essential.
- Other info: This role offers a chance to influence and shape community programs effectively.
The predicted salary is between 60000 - 84000 £ per year.
Role: Service Delivery Manager
Duration: 4 Months +
location: Mainly remote – Travel to the office when required. Offices based in Birmingham & London
Rate: £375 per day (Inside IR35)
The Role:
- Review and implement and drive the development of the client’s strategy of growth and diversity.
- Working collaboratively with Head of Programmes and Portfolio ensure that the client response and named activities are fit for purpose.
- Caretake (line manage) and provide leadership to the Community Engagement division working collaboratively with the Head of Community Engagement.
- Working collaboratively with the Head of Community Engagement, continue to develop the Community Grants Programme, ensuring they operate and deliver effectively and that performance is monitored and shared to deliver continuous improvements.
- Work across the organisation establishing comms and engagement and other directorates to ensure there is effective collaboration and delivery.
- Act and lead meetings as part of the senior team including weekly & monthly check ins, attending change & risk boards.
Skills and Experience:
- Experience of developing and building strategy
- Line management of hybrid teams in a range of geographical locations
- Experience of matrix and collaborative working
- Be highly articulate and credible, consistently influencing and delivering inspiring, engaging, and meaningful information regarding future direction.
- Work collaboratively with your senior team collectively and individually, accepting and owning ac-countability for the decisions made and offering assistance where required, even where this falls outside of your remit.
- Proactively create, leading by example, a culture of continuous improvement and empowerment.
- Foster strong professional relationships with your peers, respecting their knowledge and view-points whilst critically analysing outcomes to ensure that the service to donors is paramount in decision making.
- Demonstrate strong leadership and influence a robust culture of delivery.
- Able to work collaboratively in a matrix style to deliver results.
- Proven experience in developing and delivering strategy.
- Lead and develop our people in line with NHSBT core values.
- Expert skills in working collaboratively within a senior team and cross functional teams where there a range of conflicting priorities and objectives.
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Service Delivery Manager employer: Anglia IT Recruitment
Contact Detail:
Anglia IT Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Delivery Manager
✨Tip Number 1
Familiarize yourself with the key stakeholders in the organization. Understanding their roles and how they contribute to the overall strategy will help you demonstrate your collaborative skills during discussions.
✨Tip Number 2
Prepare examples of your previous experience in developing and implementing strategies. Be ready to discuss how you have successfully led teams and managed projects in a hybrid environment.
✨Tip Number 3
Showcase your ability to foster strong professional relationships. Think of instances where you influenced outcomes through collaboration and how you navigated conflicting priorities within a team.
✨Tip Number 4
Highlight your leadership style and how it aligns with NHSBT core values. Be prepared to discuss how you empower your team and promote a culture of continuous improvement.
We think you need these skills to ace Service Delivery Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Service Delivery Manager position. Understand the key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to highlight relevant experience in strategy development, line management, and collaborative working. Use specific examples that demonstrate your ability to lead teams and drive continuous improvement.
Craft a Compelling Cover Letter: Write a cover letter that addresses the specific requirements of the role. Emphasize your leadership skills, experience in matrix working, and your ability to foster strong professional relationships. Make sure to convey your enthusiasm for the position.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Anglia IT Recruitment
✨Showcase Your Strategic Thinking
Be prepared to discuss your experience in developing and implementing strategies. Highlight specific examples where you've successfully driven growth and diversity, as this aligns closely with the role's requirements.
✨Demonstrate Collaborative Leadership
Emphasize your ability to lead hybrid teams and work collaboratively across different geographical locations. Share instances where you've fostered strong relationships with peers and influenced positive outcomes.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in a matrix environment. Think of examples where you've navigated conflicting priorities and how you ensured effective collaboration to achieve results.
✨Communicate Your Vision Clearly
As the role requires strong articulation of future directions, practice conveying your ideas clearly and confidently. Be ready to explain how you would inspire and engage your team while driving continuous improvement.
