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- Tasks: Lead and manage the Community Engagement division while driving client growth strategies.
- Company: Join a dynamic organization focused on community engagement and impactful service delivery.
- Benefits: Enjoy mainly remote work with occasional office travel and a competitive daily rate.
- Why this job: Be part of a collaborative team that values continuous improvement and strong leadership.
- Qualifications: Experience in strategy development and line management of hybrid teams is essential.
- Other info: This role offers a chance to influence and shape community programs effectively.
The predicted salary is between 60000 - 84000 £ per year.
Role: Service Delivery Manager
Duration: 4 Months +
location: Mainly remote – Travel to the office when required. Offices based in Birmingham & London
Rate: £375 per day (Inside IR35)
The Role:
- Review and implement and drive the development of the client’s strategy of growth and diversity.
- Working collaboratively with Head of Programmes and Portfolio ensure that the client response and named activities are fit for purpose.
- Caretake (line manage) and provide leadership to the Community Engagement division working collaboratively with the Head of Community Engagement.
- Working collaboratively with the Head of Community Engagement, continue to develop the Community Grants Programme, ensuring they operate and deliver effectively and that performance is monitored and shared to deliver continuous improvements.
- Work across the organisation establishing comms and engagement and other directorates to ensure there is effective collaboration and delivery.
- Act and lead meetings as part of the senior team including weekly & monthly check ins, attending change & risk boards.
Skills and Experience:
- Experience of developing and building strategy
- Line management of hybrid teams in a range of geographical locations
- Experience of matrix and collaborative working
- Be highly articulate and credible, consistently influencing and delivering inspiring, engaging, and meaningful information regarding future direction.
- Work collaboratively with your senior team collectively and individually, accepting and owning ac-countability for the decisions made and offering assistance where required, even where this falls outside of your remit.
- Proactively create, leading by example, a culture of continuous improvement and empowerment.
- Foster strong professional relationships with your peers, respecting their knowledge and view-points whilst critically analysing outcomes to ensure that the service to donors is paramount in decision making.
- Demonstrate strong leadership and influence a robust culture of delivery.
- Able to work collaboratively in a matrix style to deliver results.
- Proven experience in developing and delivering strategy.
- Lead and develop our people in line with NHSBT core values.
- Expert skills in working collaboratively within a senior team and cross functional teams where there a range of conflicting priorities and objectives.
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Service Delivery Manager employer: Anglia IT Recruitment
Contact Detail:
Anglia IT Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Delivery Manager
✨Tip Number 1
Familiarize yourself with the specific strategies and initiatives that NHSBT is currently implementing. This will help you demonstrate your understanding of their goals during interviews and show how your experience aligns with their needs.
✨Tip Number 2
Network with current or former employees of NHSBT, especially those in leadership roles. They can provide valuable insights into the company culture and expectations for the Service Delivery Manager role.
✨Tip Number 3
Prepare examples from your past experiences that showcase your ability to lead hybrid teams and manage projects across different geographical locations. Highlighting these skills will be crucial in demonstrating your fit for the role.
✨Tip Number 4
Stay updated on trends in community engagement and service delivery within the healthcare sector. Being knowledgeable about current challenges and innovations will position you as a strong candidate who can contribute to NHSBT's mission.
We think you need these skills to ace Service Delivery Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Service Delivery Manager position. Make sure you understand the key responsibilities and required skills, as this will help you tailor your application effectively.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in developing and implementing strategies, managing hybrid teams, and working collaboratively across different functions. Use specific examples to demonstrate your leadership and influence.
Showcase Your Communication Skills: Since the role requires strong communication and engagement abilities, make sure to highlight instances where you've successfully influenced stakeholders or led meetings. This will showcase your articulate nature and credibility.
Tailor Your Application: Customize your CV and cover letter to reflect the language and values mentioned in the job description. Use keywords related to collaboration, continuous improvement, and accountability to align your application with the company's expectations.
How to prepare for a job interview at Anglia IT Recruitment
✨Showcase Your Strategic Thinking
Be prepared to discuss your experience in developing and implementing strategies. Highlight specific examples where you successfully drove growth and diversity, as this aligns closely with the role's requirements.
✨Demonstrate Collaborative Leadership
Emphasize your ability to lead hybrid teams across different locations. Share instances where you effectively managed teams in a matrix environment, showcasing your collaborative approach and how you fostered strong relationships.
✨Communicate Effectively
Since the role requires high articulation and credibility, practice conveying complex ideas clearly and engagingly. Prepare to discuss how you have influenced stakeholders and delivered meaningful information in previous roles.
✨Emphasize Continuous Improvement
Discuss your commitment to creating a culture of continuous improvement. Provide examples of how you've led initiatives that empowered teams and improved service delivery, which is crucial for the position.
