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- Tasks: Lead regulatory compliance and quality improvement across healthcare services.
- Company: Join a leading healthcare provider committed to excellence and patient safety.
- Benefits: Competitive salary, 33 days annual leave, private medical insurance, and discounts on procedures.
- Why this job: Make a real impact in healthcare by ensuring quality and compliance.
- Qualifications: Registered healthcare professional with experience in clinical governance and regulatory compliance.
- Other info: Dynamic role with national travel and opportunities for professional growth.
The predicted salary is between 55000 - 65000 £ per year.
The Clinical Services Manager (Regulatory and Quality Compliance Lead) will play a pivotal role in overseeing regulatory submissions, governance systems, data analysis, and compliance reporting across all group services. You will lead on regulatory interactions and ensure readiness for CQC, HIS, HIW, and RQIA inspections, coordinate governance and quality meetings, oversee the Quality and Compliance Dashboards, and support clinical teams to achieve excellence in safety, performance, and compliance. Reporting directly to the Director of Care & Quality, this role will suit an experienced clinical governance or regulatory professional with a strong understanding of healthcare quality and the ability to drive improvement through leadership, analysis, and collaboration. Working from either our offices in Edgbaston, Birmingham or at our St Vincent St Head Office in Glasgow, it is expected you will travel regularly to clinics nationally to engage in regulatory and compliance visits.
Key Responsibilities
- Lead on regulatory submissions, applications, and notifications to CQC and other UK regulators.
- Oversee governance administration, including Clinical Governance and Quality Committee meetings.
- Maintain and analyse the Quality and Compliance Dashboard to monitor clinical performance.
- Manage and report on incidents, complaints, investigations, and patient safety outcomes.
- Support and oversee compliance with mandatory training, clinical audits, and quality improvement plans.
- Undertake regular mock inspections and oversee our regulatory readiness framework.
- Liaise with commissioners, regulators, and internal stakeholders on matters of quality and compliance.
- Prepare comprehensive reports for the Director of Care and Quality and the Executive Team.
- Provide leadership and support to the Clinical Services Quality Team, promoting a culture of accountability and continuous improvement.
About You
- Registered Healthcare Professional (NMC, HCPC, or equivalent).
- Significant experience in clinical governance, regulatory compliance, or healthcare quality management.
- Strong understanding of CQC and UK regulatory frameworks, inspection preparation, and application processes.
- Skilled in data analysis, audit management, and quality reporting.
- Excellent communicator with the ability to engage confidently at senior and regulatory levels.
- Proactive, analytical, and organised, with a commitment to clinical excellence and patient safety.
Salary & Benefits
- Salary of £55-65,000 DoE
- 33 Days Annual leave
- Private Medical Insurance
- Free Eye surgery (LVC or IOL)
- Discounts on other group procedures and goods
ACES is an Equal Opportunities employer.
Clinical Services Manager ACES in Glasgow employer: Anglia Community Eye Services
Contact Detail:
Anglia Community Eye Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Services Manager ACES in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who are already in regulatory or quality roles. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of CQC and other regulatory frameworks. We recommend creating a list of potential questions and practising your responses. Confidence is key, so know your stuff!
✨Tip Number 3
Showcase your leadership skills during interviews. Share examples of how you've driven improvement in clinical governance or compliance. We want to see how you can lead teams to achieve excellence in safety and performance.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Clinical Services Manager ACES in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Clinical Services Manager role. Highlight your experience in clinical governance and regulatory compliance, as these are key for us.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how your background aligns with our mission at StudySmarter. Be genuine and let your personality come through.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to lead and improve quality and compliance. Numbers and outcomes speak volumes, so don’t shy away from sharing them!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with StudySmarter!
How to prepare for a job interview at Anglia Community Eye Services
✨Know Your Regulations
Make sure you brush up on the CQC and other UK regulatory frameworks before your interview. Being able to discuss specific regulations and how they impact clinical governance will show that you're not just familiar with the role, but that you’re genuinely invested in compliance and quality.
✨Showcase Your Leadership Skills
Prepare examples of how you've led teams or projects in the past, especially in relation to quality improvement or compliance. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it clear how your leadership has driven positive outcomes.
✨Data Analysis is Key
Since the role involves a lot of data analysis and reporting, be ready to discuss your experience with these tasks. Bring along examples of dashboards or reports you've created, and be prepared to explain how your analysis has influenced decision-making in previous roles.
✨Engage with Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the company’s current challenges in regulatory compliance or how they measure success in clinical governance. This shows your interest in the role and helps you gauge if the company is the right fit for you.
