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- Tasks: Assist in delivering life-changing eye care and support surgical teams in a dynamic environment.
- Company: Join ACES, a pioneering provider of NHS ophthalmic care with a patient-first approach.
- Benefits: Enjoy a competitive salary, 29 days annual leave, and free laser eye surgery.
- Why this job: Make a real difference in patients' lives while developing your skills in healthcare.
- Qualifications: Experience in healthcare or optical settings and excellent communication skills required.
- Other info: No night shifts, ongoing training, and a modern working environment await you.
The predicted salary is between 27040 - 27040 £ per year.
Location: Fakenham
Hours: 40 hours per week
Salary: £27,040 per annum
ACES is a pioneering independent provider of NHS ophthalmic care in the community and one of the first centres nationally to take innovative fast track cataract surgery out of a hospital setting. Delivering the highest standard of clinical eye care with expert consultant ophthalmologists putting patient care at the heart of everything we do. With NHS waiting lists for cataracts surgery growing at an alarming rate, ACES offers patients an alternative option, providing them with life changing cataract surgery in as little as four weeks.
We provide a range of services including: cataract surgery, YAG laser treatment, glaucoma treatment, oculoplastics and general ophthalmology. With patient care our priority, ACES are committed to providing exceptional and timely community emergency and routine ophthalmology outpatient services.
The main objectives of our services are to:
- Reduce waiting times for patients with eye conditions.
- Deliver exceptional care without the requirement for a hospital stay.
- Have a positive impact on patients’ lives.
- Provide care closer to home for the patient in line with DoH guidelines.
- Reduce overall waiting times in the health economy.
- Create additional capacity in secondary care.
- Aim to provide a fast and efficient patient focused pathway in collaboration with patient representatives and primary care professionals.
- Use new technologies and the latest equipment, maintain the highest levels of care at the cutting edge of ophthalmology.
Key Responsibilities and Accountabilities:
- Following appropriate training, supervised practice and competency achievement assessments, you will be able to undertake the role of Healthcare Assistant (HCA) within the surgery team in ophthalmic (IOL) theatres.
- Pre-operative testing; conducting tests prior to examination and treatment and assisting during the consent appointment process, including providing information to patients prior to their Cataract procedure.
- Patient discharging; instructing the patient pre and post procedure on the care of the eyes, updating medical records, making follow up appointments.
- Co-ordinating: Controlling patient flow on the day of the consent appointment and surgery appointments to ensure minimum waiting times for patients and managing queries.
- Assisting the surgeon during consent appointments and treatments – acting as scrub assistant, taking notes for the surgeon; instilling eye drops.
- Undertaking the role of HCA in IOL theatre to assist the surgical team and patients during surgery and associated tasks such as decontamination of instruments.
- Actively participating in the end of treatment day activities; updating patient files, filing, compiling ‘end of day’ reports for head office, cleaning the department, stock and lens ordering.
- Reporting untoward incidents – taking an active role in patient safety issues and quality and risk management.
Essential Skills:
- Previous experience within optical or healthcare environment
- Exceptional communication and presentation skills
- Ability to absorb and convey highly technical information
- Adaptable with a flexible approach to work
- Excellent time management skills and ability to prioritise tasks
- A confident and professional individual who has fantastic organisational skills
- Professional telephone manner
- Demonstrate confidentiality, integrity and discretion
- A valid UK driving licence and own car is essential
- Flexibility to travel to Thetford or Wisbech clinic when required
What’s in it for you?
- An industry leading salary
- No nightshift and No on-call
- State of the art, modern working environment
- 29 days’ annual leave per year
- Free Laser Eye Surgery and Intraocular Lens Surgery
- Free eye tests
- Discounted prescription eyewear and sunglasses
- Generous Optical Express friends and family discount scheme
- Ongoing training and development opportunities
This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment. ACES is an equal opportunities employer.
Healthcare Assistant in Fakenham employer: Anglia Community Eye Services
Contact Detail:
Anglia Community Eye Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Healthcare Assistant in Fakenham
✨Tip Number 1
Get to know the company! Research ACES and their mission in ophthalmic care. When you understand their values, you can tailor your conversations to show how you fit right in with their goals.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local healthcare events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 3
Prepare for the interview by practising common questions related to the Healthcare Assistant role. Think about scenarios where you demonstrated exceptional patient care or teamwork, as these will resonate well with ACES.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the ACES team.
We think you need these skills to ace Healthcare Assistant in Fakenham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Healthcare Assistant role. Highlight any relevant experience in healthcare or optical settings, and don’t forget to showcase your exceptional communication skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about patient care and how your skills align with our mission at ACES. Keep it concise but impactful!
Showcase Your Skills: In your application, be sure to highlight your time management and organisational skills. We love candidates who can juggle tasks efficiently while keeping patient care at the forefront!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Anglia Community Eye Services
✨Know Your Stuff
Make sure you understand the role of a Healthcare Assistant in an ophthalmic setting. Familiarise yourself with common procedures like cataract surgery and the importance of patient care. This will help you answer questions confidently and show your genuine interest in the position.
✨Showcase Your Communication Skills
As a Healthcare Assistant, you'll need to communicate effectively with patients and the surgical team. Prepare examples of how you've successfully communicated complex information in previous roles. This will demonstrate your ability to convey technical details clearly and compassionately.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and adaptability. Think of situations where you had to manage patient flow or handle unexpected issues. Practising these scenarios can help you articulate your thought process during the interview.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready about the team dynamics, training opportunities, or the technology used at ACES. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.