At a Glance
- Tasks: Deliver SEND mediations and provide support to families throughout the process.
- Company: Join a dedicated team focused on making a difference in children's lives.
- Benefits: Flexible working hours, remote work options, and supportive team environment.
- Other info: Encouraging early applications as positions may close sooner than expected.
- Why this job: Make a real impact by helping families navigate important mediation processes.
- Qualifications: Qualified to deliver SEND mediations with strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a Mediation Officer (qualified to deliver SEND Mediations) to join our Mediation team. The aim of the role is to deliver mediations and advice and guidance calls (sometimes referred to as MIAS calls) as well as offering general support to families throughout the process.
Whilst the role will be based at our head office in Martlesham Heath, Mediations are predominantly held online and therefore remote working will be accommodated. We are happy to consider working hours between 15 and 37.5 hours per week depending on applicant availability.
In some instances we do reserve the right to close a vacancy earlier than the closing date, therefore early applications are encouraged.
Mediation Officer (SEND) employer: Anglia Care Trust
As a Mediation Officer at our head office in Martlesham Heath, you will be part of a supportive and dynamic team dedicated to making a positive impact on families navigating the SEND process. We offer flexible working hours, a strong commitment to employee development, and a culture that values collaboration and innovation, ensuring that you can thrive both personally and professionally while enjoying the benefits of remote mediation work.
StudySmarter Expert Advice🤫
We think this is how you could land Mediation Officer (SEND)
✨Tip Number 1
Network like a pro! Reach out to your connections in the SEND community and let them know you're on the lookout for a Mediation Officer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for virtual interviews! Since mediations are predominantly online, make sure you're comfortable with video calls. Test your tech beforehand, find a quiet space, and practice answering common interview questions related to mediation and support.
✨Tip Number 3
Showcase your skills! When you get the chance to chat with potential employers, highlight your experience in delivering SEND mediations and your ability to support families. Use specific examples to demonstrate how you've made a difference in similar roles.
✨Tip Number 4
Don't wait around! Apply through our website as soon as you see the Mediation Officer position. Early applications are encouraged, and we want to see your enthusiasm for joining our team. Get your application in and stand out from the crowd!
We think you need these skills to ace Mediation Officer (SEND)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your experience with SEND mediations. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant qualifications!
Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your experience and what you can bring to our Mediation team.
Show Your Passion:Let us know why you’re excited about this role! Share your enthusiasm for supporting families and delivering mediations. A bit of personality goes a long way in making your application stand out.
Apply Early:Since we might close the vacancy earlier than the deadline, it’s best to get your application in as soon as possible. Don’t wait until the last minute – we can’t wait to hear from you!
How to prepare for a job interview at Anglia Care Trust
✨Know Your SEND Stuff
Make sure you brush up on your knowledge of Special Educational Needs and Disabilities (SEND) before the interview. Familiarise yourself with current legislation, best practices, and common challenges faced by families. This will show that you're not just qualified but genuinely passionate about making a difference.
✨Practice Your Mediation Skills
Since the role involves delivering mediations, it’s crucial to demonstrate your mediation skills during the interview. Consider role-playing scenarios with a friend or family member to practice how you would handle different situations. This will help you articulate your approach and showcase your ability to facilitate discussions effectively.
✨Be Ready for Remote Work Questions
Given that most mediations are held online, be prepared to discuss your experience with remote working. Highlight any tools or platforms you’re familiar with, and share examples of how you've successfully managed virtual interactions in the past. This will reassure them that you can adapt to their working style.
✨Show Your Supportive Side
The role requires offering guidance and support to families, so be ready to talk about your experience in providing emotional support or advice. Share specific examples where you’ve helped others navigate challenging situations, as this will illustrate your empathy and commitment to helping families through the mediation process.
