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- Tasks: Lead daily operations and ensure an amazing guest experience.
- Company: Join a vibrant team in a dynamic outlet environment.
- Benefits: Competitive pay, flexible hours, and opportunities for growth.
- Why this job: Be the face of our outlet and make every guest's visit memorable.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Perfect for those looking to develop leadership skills in a fun setting.
The predicted salary is between 24000 - 36000 £ per year.
Responsibilities:
- Assist the manager/assistant manager in the daily operations of the outlet.
- Ensure guest needs are taken care of and recommend them the promotional items.
- Responsible and accountable for all cash amounts within the outlet, in the absence of the manager.
- Coach and train existing and new staff.
- Responsible for proper opening and closing of the outlet.
- Feedback to the manager on any operational issues.
- Responsible for the outlet upkeep and cleanliness.
- Responsible for Inventory.
Outlet Operations & Guest Experience Lead employer: ANGLESEY PTE. LTD.
Contact Detail:
ANGLESEY PTE. LTD. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outlet Operations & Guest Experience Lead
✨Tip Number 1
Get to know the company culture before your interview. Research their values and how they treat guests. This will help you tailor your answers and show that you're a great fit for the Outlet Operations & Guest Experience Lead role.
✨Tip Number 2
Practice your communication skills! As a lead, you'll need to coach and train staff effectively. Try role-playing scenarios with friends or family to get comfortable with explaining processes and handling guest interactions.
✨Tip Number 3
Be ready to discuss your experience with cash handling and inventory management. Prepare examples of how you've successfully managed these responsibilities in the past, as this will be crucial for the role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Outlet Operations & Guest Experience Lead
Some tips for your application 🫡
Show Your Passion for Guest Experience: When writing your application, let us know how much you care about providing an amazing experience for guests. Share any relevant experiences where you've gone above and beyond to meet customer needs.
Highlight Your Operational Skills: Make sure to mention any previous roles where you’ve managed daily operations or handled cash. We want to see that you’re comfortable with responsibilities like inventory management and outlet upkeep.
Emphasise Teamwork and Training: Since coaching and training staff is a key part of the role, share examples of how you’ve successfully worked with others in the past. We love to see candidates who can uplift their team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get to know you better. We can’t wait to hear from you!
How to prepare for a job interview at ANGLESEY PTE. LTD.
✨Know the Outlet Inside Out
Before your interview, make sure you research the outlet thoroughly. Understand its operations, guest experience strategies, and any recent promotions. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Coaching Skills
Since the role involves coaching and training staff, prepare examples of how you've successfully trained or mentored others in the past. Be ready to discuss your approach to developing team members and how you handle different learning styles.
✨Be Ready for Operational Scenarios
Think about potential operational issues that could arise in an outlet setting. Prepare to discuss how you would address these challenges, ensuring you highlight your problem-solving skills and ability to maintain a smooth operation.
✨Emphasise Guest Experience
Guest satisfaction is key in this role. Prepare to share specific examples of how you've gone above and beyond to meet guest needs in previous positions. Highlight your ability to recommend products and create a welcoming atmosphere.
