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- Tasks: Lead daily operations and ensure an amazing guest experience at our outlet.
- Company: Join a vibrant team focused on exceptional service and guest satisfaction.
- Benefits: Competitive pay, flexible hours, and opportunities for growth.
- Why this job: Be the face of our outlet and make every guest's visit memorable.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Dynamic work environment with a focus on teamwork and development.
The predicted salary is between 30000 - 42000 £ per year.
Responsibilities:
- Assist the manager/assistant manager in the daily operations of the outlet.
- Ensure guest needs are taken care of and recommend them the promotional items.
- Responsible and accountable for all cash amounts within the outlet, in the absence of the manager.
- Coach and train existing and new staff.
- Responsible for proper opening and closing of the outlet.
- Feedback to the manager on any operational issues.
- Responsible for the outlet upkeep and cleanliness.
- Responsible for Inventory.
Outlet Operations & Guest Experience Lead in London employer: ANGLESEY PTE. LTD.
Contact Detail:
ANGLESEY PTE. LTD. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outlet Operations & Guest Experience Lead in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Show off your skills during interviews! Be ready to share examples of how you've handled guest experiences or managed operations in previous roles. This is your chance to shine!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind for the hiring team. Plus, it shows you're genuinely interested.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Outlet Operations & Guest Experience Lead in London
Some tips for your application 🫡
Show Your Passion for Guest Experience: When writing your application, let us know why you love creating amazing experiences for guests. Share any relevant stories or examples that highlight your commitment to customer satisfaction.
Highlight Your Operational Skills: Make sure to mention any experience you have with daily operations, cash handling, or inventory management. We want to see how your skills align with the responsibilities of the Outlet Operations & Guest Experience Lead role.
Emphasise Teamwork and Leadership: Since coaching and training staff is a key part of the job, share your experiences in leading teams or mentoring others. We’re looking for someone who can inspire and uplift their colleagues!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with StudySmarter.
How to prepare for a job interview at ANGLESEY PTE. LTD.
✨Know the Outlet Inside Out
Before your interview, make sure you research the outlet thoroughly. Understand its operations, guest experience strategies, and any promotional items currently on offer. This will show your potential employer that you're genuinely interested and ready to contribute.
✨Demonstrate Your Coaching Skills
Since the role involves coaching and training staff, be prepared to share specific examples of how you've successfully trained or mentored others in the past. Highlight your approach to developing team members and improving their performance.
✨Showcase Your Problem-Solving Abilities
Operational issues can arise at any time, so think of a few scenarios where you've had to tackle challenges head-on. Discuss how you identified the problem, what steps you took to resolve it, and the positive outcome that followed.
✨Emphasise Guest Experience
As the role focuses on guest experience, come armed with ideas on how to enhance customer satisfaction. Share your thoughts on what makes a great guest experience and how you would implement those ideas in the outlet.
