At a Glance
- Tasks: Keep our spaces sparkling clean and ensure guest satisfaction.
- Company: Join a family-owned company with nearly 200 years of tradition.
- Benefits: Competitive pay, tips, discounts on food, and hotel stays.
- Other info: Great career growth opportunities and wellbeing support available.
- Why this job: Be part of a passionate team creating memorable experiences.
- Qualifications: Experience is a plus, but full training is provided.
The predicted salary is between 12 - 12 £ per hour.
We are looking for Housekeepers to join our fabulous team.
What we offer our Housekeepers:
- Competitive pay plus tronc (that’s your card tips that are paid into your bank)
- Annual profit share bonus, ensuring you share in the success of the company
- 30% discount on food and drink across our pubs, inns and hotels for you and friends and family
- 50% off food when on shift
- Discounted stays in our hotels and inns
- 24 hour confidential wellbeing support, plus counselling provided by the Licenced Trade Charity
- Great opportunities to grow in your role and progress your career with our internal and external development programmes
- Enhanced maternity, paternity and adoption policies
- Access to JW BenefitHub, giving you access to a huge range of high street and online discounts
What a Housekeeper does at JW Lees:
- You will be responsible for ensuring your designated rooms are cleaned to the highest standard and in a timely manner
- Ensure a high level of customer satisfaction is delivered at all times in line with our core values and standards
- Work as part of a team and be happy to assist in other areas as necessary
- Provide exceptional customer service at all times
- Relevant experience may be helpful, but if not then don't worry as full training will be given
About JW Lees:
Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences.
Proud - Savvy - Honest - Passionate - Personal - Together
Compensation: Minimum Wage
Housekeeper employer: Anglesey Arms
At JW Lees, we pride ourselves on being a family-owned company with nearly 200 years of history, offering our Housekeepers not just competitive pay but also a range of benefits including annual profit share bonuses and generous discounts on food and accommodation. Our supportive work culture fosters personal growth and career progression through various development programmes, ensuring that every team member feels valued and empowered to deliver exceptional service in our vibrant pubs, inns, and hotels across the North West and North Wales.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeper
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on JW Lees. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their fabulous crew.
✨Tip Number 2
Practice your customer service skills! As a Housekeeper, you'll be delivering exceptional service. Think about times you've gone above and beyond for someone, and be ready to share those stories during your chat with us.
✨Tip Number 3
Dress the part! When you come in for your interview, make sure you look tidy and presentable. It shows that you take pride in your appearance, which is super important in the hospitality industry.
✨Tip Number 4
Apply through our website! It's the best way to ensure your application gets noticed. Plus, it gives you a chance to explore all the perks we offer, like discounts and development opportunities. We can't wait to see your application!
We think you need these skills to ace Housekeeper
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We love to see a bit of who you are, so don’t be afraid to add a personal touch that reflects your enthusiasm for the role.
Tailor Your Application:Make sure to tailor your application to the Housekeeper position. Highlight any relevant experience or skills that align with what we’re looking for, even if it’s just a knack for keeping things tidy!
Keep It Clear and Concise:We appreciate clarity, so keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to read and understand your key strengths.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the fabulous team at JW Lees.
How to prepare for a job interview at Anglesey Arms
✨Know Your Role
Before the interview, make sure you understand what a Housekeeper does at JW Lees. Familiarise yourself with their core values and standards, as you'll want to demonstrate how you can contribute to maintaining high cleanliness and customer satisfaction.
✨Showcase Your Team Spirit
Since working as part of a team is essential, think of examples from your past experiences where you've collaborated effectively. Be ready to discuss how you can assist in other areas when needed, showing that you're adaptable and willing to help out.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training opportunities, or what a typical day looks like for a Housekeeper. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
✨Emphasise Customer Service Skills
Exceptional customer service is key in this role. Think of specific instances where you've gone above and beyond for customers, even if it’s not directly related to housekeeping. Highlighting these experiences will show that you understand the importance of customer satisfaction.
