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- Tasks: Support dental team with admin tasks and provide excellent customer service to patients.
- Company: Join a well-established dental practice with a friendly and supportive culture.
- Benefits: Enjoy a bonus scheme, private medical cover, and training opportunities.
- Why this job: Be part of a success story and develop your skills in a caring environment.
- Qualifications: 1 year of dental reception experience and strong communication skills.
- Other info: Part-time role with flexible hours and great career progression potential.
The predicted salary is between 1300 - 1600 £ per month.
We are looking for a Dental Receptionist, who wants to be a big part of the Angle House success story. Our Dental Nurses and Orthodontists rely on Dental Receptionists to assist with a range of administrative tasks while providing fantastic customer service to our patients. You'll also have the chance to develop new skills. We're big on promoting people from within, so there'll be plenty of scope for progression if you want to broaden your horizons.
This role is part-time, 32 hours a week, available between 08:30 and 19:00 and occasional Saturday (9:00 - 14:00).
Why work with us?
- Bonus scheme (subject to eligibility)
- Private medical cover (after 1 year of service)
- Great working environment
- Friendly and supportive team
- Training and development opportunities
- Enhanced pension scheme (after 2 years of service)
- Social events (online at present)
- Work-life balance
Main duties:
- Supporting the Practice Manager and Dental Nurses with the smooth running of the practice operations in line with our values, mission statement, and procedures.
- Ensure a welcoming and caring environment for patients, work colleagues, and visitors.
- Responding to patients' queries over the phone and via email in a warm, courteous manner.
- Efficiently booking / re-booking / cancelling appointments.
- Maintaining and updating patients' records.
Requirements:
- Experience using SOE or Dentally.
- 1 year of dental reception experience.
- Understanding of patient diary management.
- Excellent written and verbal communication skills.
- Ability to efficiently multitask.
About us:
Established in 1988, Angle House has several multi-disciplinary specialist dental practices across London. In each practice, a team of expert orthodontic professionals works together to provide excellent orthodontic care for our patients. We are passionate about what we do and want our patients to experience a courteous, caring, friendly and safe environment where patients' smiles and dental health are our priority.
Dental Receptionist - Angle House Islington Front of House (Non-DCP/Admin) · Angle House Islington in London employer: Anglehouse
Contact Detail:
Anglehouse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dental Receptionist - Angle House Islington Front of House (Non-DCP/Admin) · Angle House Islington in London
✨Tip Number 1
Get to know the practice! Before your interview, do a bit of research on Angle House Islington. Familiarise yourself with their values and mission statement. This will help you show that you're genuinely interested in being part of their success story.
✨Tip Number 2
Practice your customer service skills! As a Dental Receptionist, you'll be the first point of contact for patients. Think about how you can create a welcoming environment and prepare examples of how you've provided excellent service in the past.
✨Tip Number 3
Show off your multitasking abilities! In your interview, highlight times when you've successfully managed multiple tasks at once. This role requires juggling appointments and patient queries, so demonstrating your organisational skills is key.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. It shows initiative and enthusiasm, which are qualities we value highly at Angle House.
We think you need these skills to ace Dental Receptionist - Angle House Islington Front of House (Non-DCP/Admin) · Angle House Islington in London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in showing us that you're a great fit for our team.
Tailor Your Application: Make sure to customise your application for the Dental Receptionist role. Highlight your relevant experience, especially with patient management and communication skills. This shows us that you understand what we're looking for!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured information that’s easy to read. Avoid jargon and make sure your key skills and experiences stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Anglehouse
✨Know Your Stuff
Make sure you brush up on your knowledge of dental reception duties, especially around patient diary management and the software used like SOE or Dentally. Being able to discuss your experience confidently will show that you're ready to hit the ground running.
✨Showcase Your Customer Service Skills
Since this role is all about providing fantastic customer service, think of examples from your past where you've gone above and beyond for a patient or customer. Be prepared to share these stories during the interview to highlight your warm and courteous approach.
✨Demonstrate Multitasking Abilities
The ability to juggle multiple tasks is key in a dental reception role. Prepare to discuss how you've managed busy schedules or handled several responsibilities at once in previous jobs. This will reassure them that you can keep things running smoothly.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how they support career progression. This shows your genuine interest in the role and helps you determine if it's the right fit for you.
