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- Tasks: Support our dental team by managing appointments and providing excellent customer service.
- Company: Join a well-established dental practice with a friendly and supportive culture.
- Benefits: Enjoy a bonus scheme, private medical cover, and training opportunities.
- Why this job: Be part of a success story while developing new skills in a caring environment.
- Qualifications: 1 year of dental reception experience and strong communication skills.
- Other info: Flexible part-time hours with great potential for career progression.
The predicted salary is between 1300 - 1800 £ per month.
We are looking for a Dental Receptionist, who wants to be a big part of the Angle House success story. Our Dental Nurses and Orthodontists rely on Dental Receptionists to assist with a range of administrative tasks while providing fantastic customer service to our patients. You’ll also have the chance to develop new skills. We’re big on promoting people from within, so there’ll be plenty of scope for progression if you want to broaden your horizons. This role is part-time, 32 hours a week, available between 08:30 and 19:00 and occasional Saturday (9:00 - 14:00).
Why work with us?
- Bonus scheme (subject to eligibility)
- Private medical cover (after 1 year of service)
- Great working environment
- Friendly and supportive team
- Training and development opportunities
- Enhanced pension scheme (after 2 years of service)
- Social events (online at present)
- Work-life balance
Main duties:
- Supporting the Practice Manager and Dental Nurses with the smooth running of the practice operations in line with our values, mission statement, and procedures.
- Ensure a welcoming and caring environment for patients, work colleagues, and visitors.
- Responding to patients' queries over the phone and via email in a warm, courteous manner.
- Efficiently booking / re-booking / cancelling appointments.
- Maintaining and updating patients' records.
Requirements:
- Experience using SOE or Dentally.
- 1 year of dental reception experience.
- Understanding of patient diary management.
- Excellent written and verbal communication skills.
- Ability to efficiently multitask.
About us:
Established in 1988, Angle House has several multi-disciplinary specialist dental practices across London. In each practice, a team of expert orthodontic professionals works together to provide excellent orthodontic care for our patients. We are passionate about what we do and want our patients to experience a courteous, caring, friendly and safe environment where patients' smiles and dental health are our priority.
Dental Receptionist - Angle House Islington Front of House (Non-DCP/Admin) · Angle House Islington employer: Anglehouse
Contact Detail:
Anglehouse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dental Receptionist - Angle House Islington Front of House (Non-DCP/Admin) · Angle House Islington
✨Tip Number 1
Get to know the practice! Before your interview, do a bit of research on Angle House Islington. Familiarise yourself with their values and mission statement. This will help you show that you're genuinely interested in being part of their success story.
✨Tip Number 2
Practice your customer service skills! As a Dental Receptionist, you'll be the first point of contact for patients. Think about how you can create a welcoming environment and prepare examples of how you've provided excellent service in the past.
✨Tip Number 3
Show off your multitasking abilities! In your interview, highlight times when you've successfully managed multiple tasks at once. This role requires juggling appointments and patient queries, so demonstrating your organisational skills is key.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. It shows initiative and enthusiasm, which are qualities we value highly at Angle House.
We think you need these skills to ace Dental Receptionist - Angle House Islington Front of House (Non-DCP/Admin) · Angle House Islington
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can contribute to our friendly team.
Tailor Your CV: Make sure to tailor your CV to highlight your relevant experience, especially in dental reception. Mention any specific skills like using SOE or Dentally, as well as your ability to manage patient queries efficiently.
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for Angle House. Be sure to mention your customer service skills and how you can help create a welcoming environment for our patients.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Angle House Islington!
How to prepare for a job interview at Anglehouse
✨Know Your Stuff
Familiarise yourself with the dental reception role and the specific duties mentioned in the job description. Understand the importance of patient care and how your role supports the Dental Nurses and Orthodontists. This will show that you’re genuinely interested in the position and ready to contribute.
✨Practice Makes Perfect
Rehearse common interview questions related to customer service and administrative tasks. Think about scenarios where you've successfully managed patient queries or multitasked effectively. This will help you articulate your experience confidently during the interview.
✨Showcase Your Communication Skills
Since excellent written and verbal communication is key for this role, be prepared to demonstrate these skills. You might be asked to respond to a mock patient query, so practice being warm and courteous while providing clear information.
✨Ask Thoughtful Questions
Prepare some insightful questions about the practice and its values. Inquire about training opportunities or how they promote from within. This not only shows your enthusiasm but also helps you gauge if the practice aligns with your career goals.
