At a Glance
- Tasks: Assist with administrative tasks and provide excellent customer service to patients.
- Company: Angle House Specialist Dentistry has been delivering top-notch orthodontic care since 1988.
- Benefits: Enjoy a bonus scheme, private medical cover, training opportunities, and a friendly work environment.
- Why this job: Join a supportive team with great progression opportunities and a focus on patient care.
- Qualifications: 1 year of dental reception experience and strong communication skills required.
- Other info: Part-time role with flexible hours and occasional Saturday shifts.
Dental Receptionist – Angle House IslingtonWe are looking for a Dental Receptionist to be a big part of the Angle House success story. Our Dental Nurses and Orthodontists rely on Dental Receptionists to assist with a range of administrative tasks while providing fantastic customer service to our patients. You\’ll also have the chance to develop new skills. We\’re big on promoting people from within, so there\’ll be plenty of scope for progression if you want to broaden your horizons. This part‐time role is 32 hours a week, available between 08:30 and 19:00 and occasional Saturday (9:00‐14:00).
Why work with us?
Bonus scheme (subject to eligibility)
Private medical cover (after 1 year of service)
Great working environment
Friendly and supportive team
Training and development opportunities
Enhanced pension scheme (after 2 years of service)
Social events (online at present)
Work‐life balance
Main duties
Supporting the Practice Manager and Dental Nurses with the smooth running of the practice operations in line with our values, mission statement, and procedures – a true host.
Ensuring a welcoming and caring environment for patients, work colleagues, and visitors.
Responding to patients\’ queries over the phone and via email in a warm, courteous manner.
Efficiently booking, re‐booking, and cancelling appointments.
Maintaining and updating patients\’ records.
Requirements
Experience using SOE or Dentally.
At least 1 year of dental reception experience.
Understanding of patient diary management.
Excellent written and verbal communication skills.
Ability to efficiently multitask.
About usEstablished in 1988, Angle House has several multi‐disciplinary specialist dental practices across London. In each practice, a team of expert orthodontic professionals works together to provide excellent orthodontic care for our patients. We are passionate about what we do and want our patients to experience a courteous, caring, friendly and safe environment where patients\’ smiles and dental health are our priority.
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Dental Receptionist - Angle House Islington employer: Angle House Specialist Dentistry
Contact Detail:
Angle House Specialist Dentistry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dental Receptionist - Angle House Islington
✨Tip Number 1
Familiarise yourself with the software used in dental practices, particularly SOE or Dentally. Having a solid understanding of these systems will not only boost your confidence but also demonstrate your readiness to hit the ground running.
✨Tip Number 2
Showcase your customer service skills during any interactions you have with the practice. Whether it's through a phone call or an email, being warm and courteous can leave a lasting impression on the hiring team.
✨Tip Number 3
Research Angle House Specialist Dentistry and their values. Understanding their mission and how they operate will help you align your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Prepare to discuss your multitasking abilities. As a Dental Receptionist, you'll need to juggle various tasks efficiently, so think of examples from your past experiences that highlight your capability to manage multiple responsibilities at once.
We think you need these skills to ace Dental Receptionist - Angle House Islington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any previous roles in dental reception or customer service. Emphasise skills like diary management and communication, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing excellent patient care. Mention specific experiences that demonstrate your ability to multitask and maintain a welcoming environment.
Highlight Relevant Skills: In your application, clearly outline your familiarity with software like SOE or Dentally, as well as your experience in managing patient records and appointments. This will show you’re ready to hit the ground running.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is vital in a reception role.
How to prepare for a job interview at Angle House Specialist Dentistry
✨Show Your Customer Service Skills
As a Dental Receptionist, you'll be the first point of contact for patients. Make sure to highlight your experience in providing excellent customer service during the interview. Share specific examples of how you've handled patient queries or resolved issues in a friendly and efficient manner.
✨Familiarise Yourself with Dental Software
Since the role requires experience with SOE or Dentally, it's crucial to demonstrate your familiarity with these systems. If you have prior experience, be ready to discuss how you've used these tools to manage patient records and appointments effectively.
✨Emphasise Multitasking Abilities
The job involves juggling various tasks, from booking appointments to managing patient records. Prepare to discuss how you prioritise tasks and manage your time efficiently, especially in a busy environment like a dental practice.
✨Express Your Willingness to Learn
Angle House values personal development and progression. Show your enthusiasm for learning new skills and advancing within the company. Mention any relevant training or courses you've taken that demonstrate your commitment to professional growth.