At a Glance
- Tasks: Support our dental team with admin tasks and provide top-notch customer service.
- Company: Join Angle House, a leading dental practice in Islington with a friendly vibe.
- Benefits: Enjoy a bonus scheme, private medical cover, and a great work-life balance.
- Other info: Flexible part-time hours with opportunities for progression and social events.
- Why this job: Be part of a caring team and grow your skills in a supportive environment.
- Qualifications: 1 year of dental reception experience and strong communication skills required.
We are looking for a Dental Receptionist to be a big part of the Angle House success story. Our Dental Nurses and Orthodontists rely on Dental Receptionists to assist with a range of administrative tasks while providing fantastic customer service to our patients. You’ll also have the chance to develop new skills. We’re big on promoting people from within, so there’ll be plenty of scope for progression if you want to broaden your horizons. This part‑time role is 32 hours a week, available between 08:30 and 19:00 and occasional Saturday (9:00‑14:00).
Why work with us?
- Bonus scheme (subject to eligibility)
- Private medical cover (after 1 year of service)
- Great working environment
- Friendly and supportive team
- Training and development opportunities
- Enhanced pension scheme (after 2 years of service)
- Social events (online at present)
- Work‑life balance
Main duties
- Supporting the Practice Manager and Dental Nurses with the smooth running of the practice operations in line with our values, mission statement, and procedures – a true host.
- Ensuring a welcoming and caring environment for patients, work colleagues, and visitors.
- Responding to patients’ queries over the phone and via email in a warm, courteous manner.
- Efficiently booking, re‑booking, and cancelling appointments.
- Maintaining and updating patients' records.
Requirements
- Experience using SOE or Dentally.
- At least 1 year of dental reception experience.
- Understanding of patient diary management.
- Excellent written and verbal communication skills.
- Ability to efficiently multitask.
About us
Established in 1988, Angle House has several multi‑disciplinary specialist dental practices across London. In each practice, a team of expert orthodontic professionals works together to provide excellent orthodontic care for our patients. We are passionate about what we do and want our patients to experience a courteous, caring, friendly and safe environment where patients’ smiles and dental health are our priority.
Dental Receptionist - Angle House Islington employer: Angle House Specialist Dentistry
Angle House Islington is an exceptional employer that prioritises the growth and well-being of its staff. With a strong emphasis on internal promotion, employees can look forward to ample opportunities for career advancement while enjoying a supportive and friendly work environment. The company also offers attractive benefits such as private medical cover, a bonus scheme, and a commitment to work-life balance, making it a rewarding place to build a career in dental reception.
Contact Detail:
Angle House Specialist Dentistry Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Dental Receptionist - Angle House Islington
✨Tip Number 1
Get to know the practice! Before your interview, do a bit of research on Angle House Islington. Familiarise yourself with their values and mission statement so you can show how you align with them during your chat.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you articulate your experience in dental reception and demonstrate your excellent communication skills.
✨Tip Number 3
Show off your multitasking skills! Be ready to share examples of how you've efficiently managed multiple tasks in previous roles. This is key for a Dental Receptionist, where juggling appointments and patient queries is part of the job.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you're keen and helps keep you on their radar as they make their decision.
We think you need these skills to ace Dental Receptionist - Angle House Islington
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a touch of warmth and friendliness to your words. Remember, we’re all about creating a welcoming environment for our patients.
Tailor Your Experience:Make sure to highlight your relevant experience in dental reception. If you've used SOE or Dentally, mention it! We love seeing how your skills align with what we need, so be specific about your past roles and how they’ve prepared you for this position.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to break down your skills and experiences, making it easier for us to see why you’d be a great fit!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re keen on joining our team at Angle House. We can’t wait to hear from you!
How to prepare for a job interview at Angle House Specialist Dentistry
✨Know Your Stuff
Before the interview, make sure you’re familiar with the dental reception role and the specific tasks mentioned in the job description. Brush up on your knowledge of SOE or Dentally, as well as patient diary management. This will show that you’re serious about the position and ready to hit the ground running.
✨Show Off Your People Skills
As a Dental Receptionist, you'll be the first point of contact for patients. Practice how you would respond to common patient queries in a warm and courteous manner. Think about examples from your past experience where you’ve provided excellent customer service, and be ready to share those during the interview.
✨Demonstrate Multitasking Abilities
The role requires efficient multitasking, so prepare to discuss how you manage multiple tasks at once. You might want to give examples of how you’ve successfully handled busy periods in previous jobs, especially in a dental or healthcare setting. This will highlight your ability to thrive in a fast-paced environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.
