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- Tasks: Support our dental team with admin tasks and provide top-notch customer service.
- Company: Join a well-established dental practice with a friendly and supportive culture.
- Benefits: Enjoy a bonus scheme, private medical cover, and great work-life balance.
- Why this job: Be part of a success story and develop your skills in a caring environment.
- Qualifications: 1 year of dental reception experience and excellent communication skills.
- Other info: Opportunities for progression and social events to connect with the team.
The predicted salary is between 1200 - 1600 £ per month.
We are looking for a Dental Receptionist to be a big part of the Angle House success story. Our Dental Nurses and Orthodontists rely on Dental Receptionists to assist with a range of administrative tasks while providing fantastic customer service to our patients. You’ll also have the chance to develop new skills. We’re big on promoting people from within, so there’ll be plenty of scope for progression if you want to broaden your horizons. This part‑time role is 32 hours a week, available between 08:30 and 19:00 and occasional Saturday (9:00‑14:00).
Why work with us?
- Bonus scheme (subject to eligibility)
- Private medical cover (after 1 year of service)
- Great working environment
- Friendly and supportive team
- Training and development opportunities
- Enhanced pension scheme (after 2 years of service)
- Social events (online at present)
- Work‑life balance
Main duties
- Supporting the Practice Manager and Dental Nurses with the smooth running of the practice operations in line with our values, mission statement, and procedures – a true host.
- Ensuring a welcoming and caring environment for patients, work colleagues, and visitors.
- Responding to patients’ queries over the phone and via email in a warm, courteous manner.
- Efficiently booking, re‑booking, and cancelling appointments.
- Maintaining and updating patients' records.
Requirements
- Experience using SOE or Dentally.
- At least 1 year of dental reception experience.
- Understanding of patient diary management.
- Excellent written and verbal communication skills.
- Ability to efficiently multitask.
About us
Established in 1988, Angle House has several multi‑disciplinary specialist dental practices across London. In each practice, a team of expert orthodontic professionals works together to provide excellent orthodontic care for our patients. We are passionate about what we do and want our patients to experience a courteous, caring, friendly and safe environment where patients’ smiles and dental health are our priority.
Dental Receptionist - Angle House Islington in City of London employer: Angle House Specialist Dentistry
Contact Detail:
Angle House Specialist Dentistry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dental Receptionist - Angle House Islington in City of London
✨Tip Number 1
Get to know the practice! Before your interview, do a bit of research on Angle House Islington. Familiarise yourself with their values and mission statement so you can show them you're on the same page. This will help you stand out as someone who genuinely cares about the role.
✨Tip Number 2
Practice makes perfect! If you’re nervous about interviews, try doing mock interviews with friends or family. Focus on common questions for dental receptionists and practice your responses. The more comfortable you are speaking about your experience, the better you'll come across.
✨Tip Number 3
Show off your customer service skills! During the interview, share specific examples of how you've provided excellent service in the past. Remember, they want someone who can create a welcoming environment for patients, so let your personality shine through!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows you’re keen on the role and helps keep you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Dental Receptionist - Angle House Islington in City of London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can contribute to our friendly team.
Tailor Your Experience: Make sure to highlight your relevant experience in dental reception. Mention any specific skills or software you’ve used, like SOE or Dentally, and how they relate to the tasks we need help with at Angle House.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read through your qualifications and experiences. We appreciate a well-structured application!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Angle House.
How to prepare for a job interview at Angle House Specialist Dentistry
✨Know Your Stuff
Make sure you’re familiar with the dental reception role and the specific duties mentioned in the job description. Brush up on your knowledge of SOE or Dentally, as well as patient diary management. This will show that you’re serious about the position and ready to hit the ground running.
✨Show Off Your People Skills
Since this role is all about providing fantastic customer service, be prepared to share examples of how you've handled patient queries or difficult situations in the past. Highlight your ability to create a welcoming environment and how you’ve contributed to a positive team atmosphere.
✨Practice Makes Perfect
Before the interview, practice common interview questions related to dental reception. Think about how you would respond to scenarios like booking appointments or managing patient records. This will help you feel more confident and articulate during the actual interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.
