At a Glance
- Tasks: Support the Service Manager and ensure smooth operations in a busy Service Centre.
- Company: Join Northern Drives & Controls, a leader in industrial electronic equipment servicing.
- Benefits: Enjoy competitive pay, 25 days holiday, flexible working, and a contributory pension scheme.
- Why this job: Gain hands-on experience and clear progression to senior leadership roles.
- Qualifications: Technical education and strong organisational skills; electronics experience is a plus.
- Other info: Be part of a supportive team focused on service quality and continuous improvement.
The predicted salary is between 36000 - 60000 Β£ per year.
Northern Drives & Controls (NDC) is a specialist in the repair, refurbishment and servicing of industrial electronic equipment used across global manufacturing and automation sectors. We work with a wide range of electronic drives, inverters and industrial control systems, including legacy and obsolete models.
We are looking for a Technical & Administration Supervisor to support the Service Manager and ensure the smooth and efficient operation of our busy Service Centre. This is a varied position combining technical understanding, customer contact and operational coordination. Occasional work outside standard hours (08:00β16:30) may be required. This role offers a clear progression path into senior leadership within the group once you have mastered the full scope of day-to-day operations.
Key Responsibilities Of The Administration Supervisor- Handle incoming customer enquiries regarding collections, deliveries and job progress
- Place stock orders and source parts to meet engineer requirements
- Issue jobs and support engineering teams in the Service Manager's absence
- Maintain holiday records and assist with basic HR administration
- Monitor workshop throughput and support workflow scheduling
- Arrange courier collections and deliveries to meet tight timeframes
- Produce quotations within KPI targets and follow up to convert into repair orders
- Support customers visiting the branch for drop-offs and collections
- Oversee preparation of repaired items for dispatch
- Educated in a technical or engineering discipline; electronics repair/refurbishment experience is an advantage
- Strong organisational skills with the ability to work under pressure and independently
- Excellent communication skills with high accuracy in data entry
- Confident with IT systems; Google Workspace experience beneficial
- Customer-focused and able to build strong working relationships
- Able to travel internationally to group sites in Europe and the USA
- Competitive salary and benefits, including 25 days holiday a year plus bank holidays
- Contributory pension scheme
- Opportunities for flexible working
- Charity events β charity activities to raise funds and charity lunch meetings
- Fully supplied work clothes and PPE where required
- Employee Assistance Program and excellent working environment
- PERKBOX
- Free annual medical and flu vaccination
- Established, specialist engineering company with strong market reputation
- Clear long-term career progression to senior leadership
- Varied, hands-on role combining technical and administrative responsibilities
- Supportive team environment with a focus on service quality and continuous improvement
- Free onsite car parking
If you have the admin skills and knowledge of the engineering industry, we would love to hear from you. APPLY NOW for immediate consideration.
Technical & Administration Supervisor employer: Angio-Proteomie
Contact Detail:
Angio-Proteomie Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Technical & Administration Supervisor
β¨Tip Number 1
Get to know the company inside out! Research Northern Drives & Controls, their services, and their culture. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
β¨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Technical & Administration Supervisor role. You never know who might give you a leg up!
β¨Tip Number 3
Prepare for the interview by practising common questions related to technical and administrative skills. Think about how your past experiences align with the responsibilities listed in the job description. Confidence is key!
β¨Tip Number 4
Donβt forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Technical & Administration Supervisor
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights your technical and administrative skills relevant to the role. We want to see how your experience aligns with what we do at NDC, so donβt be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why youβre the perfect fit for the Technical & Administration Supervisor role. We love seeing enthusiasm and a clear understanding of our company and its values.
Show Off Your Communication Skills: Since this role involves customer contact, make sure your application reflects your excellent communication skills. We appreciate clarity and professionalism, so keep your language precise and engaging!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you get considered quickly. Plus, itβs super easy!
How to prepare for a job interview at Angio-Proteomie
β¨Know Your Tech
Brush up on your technical knowledge related to industrial electronic equipment. Be prepared to discuss specific systems, like drives and inverters, and how they function. This will show that you understand the core of what NDC does.
β¨Showcase Your Organisational Skills
Since the role involves a lot of coordination, think of examples from your past where you successfully managed multiple tasks under pressure. Highlight your ability to prioritise and keep things running smoothly.
β¨Communicate Clearly
Practice articulating your thoughts clearly and concisely. Given the customer contact aspect of the role, demonstrating strong communication skills will be key. Consider role-playing common customer scenarios to build confidence.
β¨Prepare Questions
Have a few thoughtful questions ready about the company culture, team dynamics, or future projects. This shows your genuine interest in the role and helps you assess if it's the right fit for you.