At a Glance
- Tasks: Lead a team to deliver high-quality, person-centred care in clients' homes.
- Company: Join a dedicated care provider focused on making a difference.
- Benefits: Competitive salary, supportive environment, and opportunities for professional growth.
- Other info: Flexible working hours with a mix of care and administrative duties.
- Why this job: Make a real impact in people's lives while developing your leadership skills.
- Qualifications: Experience in domiciliary care and strong communication skills required.
The predicted salary is between 27982 - 27982 £ per year.
The Senior Support Worker/Team Leader plays a vital role in ensuring safe, high-quality, person-centred care is delivered to clients in their own homes. The role combines hands-on care delivery with staff oversight, quality monitoring, and administrative responsibilities. You will work under the direction of the Registered Manager, Care Co-ordinator, and Head of Quality, Training & Safeguarding to maintain excellent standards across the service.
Key Responsibilities
- Direct Care Delivery
- Undertake care calls with clients in their own homes according to the rota.
- Deliver person-centred care in line with each client’s care plan and risk assessment.
- Follow guidance and direction from the Registered Manager and Care Co-ordinator to ensure safe and consistent service delivery.
- Staff Oversight & Competency
- Complete staff spot checks to monitor quality of care and adherence to policies.
- Conduct 3-monthly competency assessments, including medication competency checks.
- Provide feedback to the Registered Manager, Care Co-ordinator, and Head of Quality, Training & Safeguarding.
- Client Reviews & Quality Monitoring
- Carry out person-centred client reviews, ensuring care plans remain accurate and reflective of current needs.
- Support internal audits by:
- Speaking with clients, families, and care staff
- Gathering feedback and observations
- Completing required audit documentation
- Reporting findings to the Head of Quality, Training & Safeguarding.
- Communication & Reporting
- Ensure the Registered Manager and Care Co-ordinator are always aware of your whereabouts, in line with lone working policy.
- Log all visits and activities accurately and promptly on the system.
- Report changes in client needs, safeguarding concerns, or staff performance issues without delay.
- Administrative Duties
- Complete spot check forms, competency documentation, and review notes.
- Update care plans and risk assessments as directed by the Registered Manager, Care Co-ordinator, and Head of Quality, Training & Safeguarding.
- Support operational tasks as directed by the Care Co-ordinator.
- On-Call Responsibilities
- Participate in the on-call rota.
- Provide telephone support to staff, clients, and families during on-call periods.
- Escalate emergencies or safeguarding concerns in line with company procedures.
Person Specification
Essential
- Experience delivering domiciliary care
- Strong understanding of person-centred care
- Ability to complete accurate documentation
- Confident in supporting and mentoring care staff
- Excellent communication and organisational skills
- Ability to work independently and use initiative
- Fully driving licence, with access to a reliable vehicle, with business insurance.
Desirable
- Previous senior or supervisory experience
- Medication competency assessment experience
- NVQ Level 3 in Health & Social Care (or working towards)
Senior Support Worker/Team Leader employer: Angels
As a Senior Support Worker/Team Leader, you will join a dedicated team committed to delivering high-quality, person-centred care in the community. Our supportive work culture fosters professional growth through ongoing training and development opportunities, ensuring you can excel in your role while making a meaningful impact on clients' lives. Located in a vibrant area, we offer a competitive salary and a flexible working pattern that promotes a healthy work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Support Worker/Team Leader
✨Tap into Local Healthcare Networks
Getting involved with local healthcare communities is a game-changer for nursing roles. Join nursing associations or attend local events and workshops where you can meet fellow professionals and potential employers. It’s all about building those connections – your next full-time gig could be just a chat away!
✨Showcase Your Skills in Real-Life Settings
Consider volunteering at clinics or hospitals if you can squeeze in some time. Not only does this help you gain practical experience, but it also shows your commitment to patient care. Plus, it’s a fantastic way to network and potentially land a full-time role at a facility you enjoy!
✨Use LinkedIn like a Pro
Make your LinkedIn profile pop by highlighting your nursing skills prominently. Share articles, insights, or case studies that demonstrate your knowledge in patient care. Engaging with content in nursing forums can also put you on the radar of recruiters looking for full-time talent like you!
✨Direct Applications are Key!
When you spot a role that excites you, don't hold back – apply directly through our website! Tailor your application to show off how your specific experiences align with the needs at Angels for the Senior Support Worker/Team Leader role. Companies appreciate candidates who take initiative and show genuine interest!
We think you need these skills to ace Senior Support Worker/Team Leader
Some tips for your application 🫡
Show Off Your Qualifications:When applying for a full-time nursing role with Angels, it's crucial to highlight your nursing qualifications. Make sure to include any relevant certifications, such as your NMC registration and any specialisations. List them front and centre on your CV so we can see your expertise at a glance!
Craft a Compassionate Cover Letter:Your cover letter is the perfect place to express your passion for patient care. Talk about your experiences, how you handle challenging situations, and your approach to teamwork. This gives us insight not just into your skills but also into your caring nature, which is essential in nursing.
Emphasise Soft Skills:In nursing, technical skills are important, but we're also keen on soft skills. Make sure to highlight your communication abilities, empathy, and problem-solving skills. These attributes are often just as critical in delivering exceptional patient care and will help differentiate you from other candidates.
Tailor Your Experience to Patient Care:When detailing your experience, be specific about your direct patient care roles. Focus on the impact you’ve made on your patients’ lives—mention specific tasks, challenges you've overcame, or improvements you’ve contributed to. This helps us visualise you in action at Angels, and how you can make a difference!
How to prepare for a job interview at Angels
✨Brush Up on Clinical Scenarios
In nursing, you might face questions around patient scenarios, so sharpen your clinical judgment skills. Think through common cases—like managing a patient with specific needs or handling emergencies—and be ready to articulate your approach confidently.
✨Showcase Your Soft Skills
Beyond technical skills, nursing is all about communication and empathy. Prepare to share examples from your experiences that highlight your ability to connect with patients and work effectively in a team, as this is crucial for a full-time role at Angels.
✨Familiarise Yourself with Healthcare Regulations
Make sure you're up to speed with the latest healthcare regulations and policies relevant to your role. This knowledge not only shows your commitment to patient safety but also signals that you're proactive and engaged—qualities that full-time employers like Angels appreciate.
✨Ask AboutCareer Development Opportunities
Since this is a full-time position, show your ambition by asking how Angels supports growth and development. Inquire about ongoing training, mentorship programmes, or opportunities to specialise in particular areas, as this illustrates your long-term interest in nursing.
