Administrative Officer in Newcastle upon Tyne

Administrative Officer in Newcastle upon Tyne

Newcastle upon Tyne Full-Time 23132 - 24113 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support staff and services with hands-on administrative tasks in a busy environment.
  • Company: Join the Angelou Centre, empowering Black and racialised women for over 30 years.
  • Benefits: Enjoy 28 days annual leave, pension contributions, and a supportive work culture.
  • Other info: We encourage applications from women with diverse backgrounds and lived experiences.
  • Why this job: Make a real difference while developing your skills in a compassionate setting.
  • Qualifications: Experience in administration, strong communication, and organisational skills required.

The predicted salary is between 23132 - 24113 £ per year.

Contract: Full‑time, 2‑year Fixed Term Contract

Salary: £23,132 – £24,113 per annum (depending on experience)

Hours: 35 hours per week, Monday to Friday (9am-5pm)

Location: office‑based, Newcastle upon Tyne

Benefits: 28 days’ annual leave plus bank holidays; 6% employer pension contribution

DBS: Enhanced DBS required

Occupational requirement: This post is open to women only, exempt under Schedule 9, Part 1 of the Equality Act 2010

About the charity

For over 30 years, the Angelou Centre has stood alongside Black and racialised women and children in Newcastle. The organisation delivers trauma‑informed, culturally responsive services that support recovery from violence, abuse and discrimination, helping people rebuild safety, confidence and independence. The Centre is rooted in anti‑racist, Black feminist values and survivor‑centred practice.

About the role

The Administrative Officer is a central point of contact within the organisation and plays a crucial role in supporting staff, systems and services. This is a varied and hands‑on role, combining general administration, coordination, events support, data management and health and safety responsibilities. You will be highly organised, proactive and comfortable working in a busy environment where confidentiality, compassion and attention to detail are essential.

Key responsibilities

  • Provide comprehensive administrative support to the Executive Director and senior staff
  • Manage correspondence, filing systems and document preparation
  • Coordinate diaries, meetings, travel and room bookings
  • Prepare agendas, take minutes and follow up on actions
  • Support the planning and delivery of internal and external events, including training and community events
  • Maintain accurate databases, records and reports in line with UK GDPR
  • Support health and safety processes, including risk assessments and record‑keeping
  • Act as a welcoming point of contact for visitors, stakeholders and partner organisations
  • Provide cover for reception when required and support wider operational needs

About you

You will bring:

  • Experience in a similar administrative role, ideally within the charity or voluntary sector
  • Excellent written and verbal communication skills
  • Strong organisational and time‑management skills with the ability to juggle competing priorities
  • High attention to detail and accuracy
  • Confidence handling sensitive and confidential information
  • Experience supporting events, meetings or training delivery
  • A proactive, ‘can‑do’ approach and the ability to work independently

Desirable experience includes

  • Supporting vulnerable people or working in safeguarding‑led environments
  • Experience with CRMs or document management systems
  • Health & safety or first aid knowledge (or willingness to train)

Values & Approach

  • Commitment to The Angelou Centre’s vision, values, and black feminist ethos.
  • Strong commitment to equality, diversity, and inclusion.
  • Empathy, patience, and cultural competence.
  • Ability to motivate and empower women to build independence.
  • ‘Can‑do’ attitude with a proactive, solution‑focused approach.
  • Willingness to learn, take feedback, and develop professionally.

Representation, Lived Experience & Encouragement to Apply

The Angelou Centre recognises the value of lived experience, cultural understanding and representation in delivering effective, trusted services. We particularly welcome applications from women who feel a strong connection to the communities we support and who believe their background, perspective or lived experience would enhance our work. We are also aware that Black and racialised women are often less likely to apply for roles unless they meet every listed requirement. If you are excited by this role but your experience does not align perfectly with every criterion, we strongly encourage you to apply. You may be exactly the person we are looking for.

How to apply

Please email your CV and a covering letter to Tatiana Ostara outlining how your experience and skills meet the requirements of the role. Closing date for applications: Monday 18th May at 9:00 am.

Administrative Officer in Newcastle upon Tyne employer: Angelou Centre

The Angelou Centre is an exceptional employer, dedicated to supporting Black and racialised women and children in Newcastle upon Tyne for over 30 years. With a strong commitment to anti-racist, Black feminist values, the Centre fosters a compassionate work culture that prioritises employee growth through training and development opportunities. Employees enjoy generous benefits, including 28 days of annual leave and a supportive environment that encourages personal and professional empowerment.
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Contact Detail:

Angelou Centre Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Administrative Officer in Newcastle upon Tyne

✨Tip Number 1

Network like a pro! Reach out to people in your field, especially those connected to the Angelou Centre. A friendly chat can open doors and give you insights that a job description just can't.

✨Tip Number 2

Prepare for interviews by practising common questions and scenarios related to administrative roles. We recommend role-playing with a friend or using online resources to boost your confidence.

✨Tip Number 3

Showcase your personality! When you get the chance to meet potential employers, let your passion for supporting women and your proactive attitude shine through. It’s all about making a memorable impression.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are keen to join us directly.

We think you need these skills to ace Administrative Officer in Newcastle upon Tyne

Administrative Support
Communication Skills
Organisational Skills
Time Management
Attention to Detail
Confidentiality
Event Coordination
Data Management
Health and Safety Knowledge
Proactive Approach
Ability to Work Independently
Experience in Charity Sector
Empathy and Cultural Competence

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Administrative Officer role. Highlight any relevant admin experience, especially in charity or voluntary sectors, to show us you’re the right fit!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain how your background aligns with our values and the specific requirements of the role. Don’t forget to mention your passion for supporting women and communities.

Showcase Your Organisational Skills: Since this role requires juggling multiple tasks, give us examples of how you've successfully managed competing priorities in the past. We love seeing a proactive approach, so let that shine through!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows us you’re keen on joining our team!

How to prepare for a job interview at Angelou Centre

✨Know the Organisation Inside Out

Before your interview, take some time to research the Angelou Centre. Understand their mission, values, and the specific services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role and the organisation.

✨Showcase Your Organisational Skills

As an Administrative Officer, you'll need to juggle multiple tasks. Prepare examples from your past experience that demonstrate your strong organisational and time-management skills. Be ready to discuss how you've successfully managed competing priorities in a busy environment.

✨Prepare for Scenario-Based Questions

Expect questions that assess your ability to handle sensitive information and support vulnerable individuals. Think of scenarios where you've had to maintain confidentiality or show compassion, and be prepared to share these experiences during the interview.

✨Ask Thoughtful Questions

At the end of the interview, have a few questions ready to ask the interviewer. This could be about the team dynamics, the types of events you might support, or how the organisation measures success. It shows you're engaged and thinking critically about how you can contribute.

Administrative Officer in Newcastle upon Tyne
Angelou Centre
Location: Newcastle upon Tyne

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