Head of HR in London

New Horizon Youth Centre (NHYC) is a London-based charity supporting young people experiencing homelessness. The Head of HR is a newly created role, reflecting the organisation’s growth and ambition. Working closely with the Chief Operating Officer, you will lead the development and delivery of NHYC’s People Strategy, ensuring the charity is a supportive, effective and inspiring place to work for its 70+ staff team.

This is a varied and strategic role combining organisational development and hands-on HR leadership. You will act as the organisation’s HR expert, supporting managers, advising on complex employee relations matters, and ensuring best practice across all people processes.

• Lead the development and implementation of NHYC’s HR and People Strategy, working closely with the Chief Operating Officer and senior leadership team.
• Provide expert advice on complex HR matters, including disciplinaries, grievances, performance management and long-term absence, supporting robust and fair decision-making across the organisation.
• Design and deliver training programmes to build the confidence and capability of line managers, ensuring they are equipped to effectively support their teams.
• Drive organisational improvement by reviewing and enhancing performance management, learning and development, and staff engagement initiatives.
• Ensure HR policies, procedures and systems are up to date, compliant with UK legislation, and aligned with best practice.
• Analyse HR data including recruitment, retention and sickness trends, using insights to inform strategic decision-making and continuous improvement.
• Support Board-level reporting, including contributing to the Diversity and Organisational Development Committee.

• Significant experience in a senior HR management role.
• Strong and up-to-date knowledge of UK employment law and HR best practice.
• Experience managing complex employee relations cases.
• A track record of delivering HR training, coaching or learning programmes.
• Experience advising and influencing senior stakeholders.
• Strong communication and relationship-building skills across all organisational levels.
• Ability to use HR data and insights to inform decision-making.
• Experience implementing HR systems or leading organisational change.
• A proactive, solutions-focused approach with strong attention to detail.
• A clear commitment to equity, diversity and inclusion.

You will be a confident and credible HR professional with the ability to build trust across the organisation, challenge constructively where needed, and drive meaningful change in a fast-paced environment.

The role is based at New Horizon Youth Centre in King’s Cross (NW1), with flexibility considered in line with organisational needs.

The application process is CV and Supporting Statement. In the first instance, please send your up-to-date CV via the link below for further details about next steps. The closing date is 12 noon on Monday 6th July. Interviews will take place in person on 16th July in London. It is hoped that the successful candidate will start the role by September.

We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform us if you require any assistance or adjustment to help ensure the application process works for you.

Charity People is a forward-thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background.